CPARS Feedback Form

• Name of Client

• Site Location
  Address

• Completed on

  Date

• Does the product or service provided meet the specifications of the contract/order?

  Yes

  No

  N/A

• Does the contractor's work measure up to commonly accepted technical or professional standards?

  Yes

  No

  N/A

• Are the contractor’s management, on-site, and home office personnel exhibiting the capacity to adequately plan, schedule, resource, organize and otherwise manage<br>the work?

  Yes

  No

  N/A

Program/project quality objectives

• Reliability

  Good

  Fair

  Poor

  N/A

• Maintability

  Good

  Fair

  Poor

  N/A

• Inspectability

  Good

  Fair

  Poor

  N/A

For architect-engineer

• Quality reflects the contractor’s management of the quality control program, as well as the quality of the work itself.

• Has a quality product or service been provided?

  Yes

  No

  N/A

• How was the contractor's ability to maintain quality control?

  Good

  Fair

  Poor

  N/A

• How was the contractor's ability to address and review comments?

  Good

  Fair

  Poor

  N/A

• Were plans coordinated with specifications?

  Yes

  No

  N/A

• Was the product or service compliant with design criteria?

  Yes

  No

  N/A

• Success (what was done well?)

• Failures (what went wrong?)

• Specific corrective actions/suggestions (what should be done?)

For construction

• Implementation of comprehensive inspection process

  Compliant

  Non-Compliant

  N/A

• Identification and correction of deficient work

  Compliant

  Non-Compliant

  N/A

• Incorporation of only specified materials

  Compliant

  Non-Compliant

  N/A

Schedule

• Is the contractor completing the design/engineering services activities in a timely manner? This includes administrative activities, as well as meeting all scheduled milestones in the design process

  Yes

  No

  N/A

• Did the contractor adequately schedule the work?

  Yes

  No

  N/A

• Has the contractor met administrative milestone dates?

  Yes

  No

  N/A

• Has the contractor met physical milestone dates specified by contract or agreed to in the project schedule?

  Yes

  No

  N/A

• If the schedule has slipped through the contractor’s fault or negligence, has he taken appropriate corrective action of his own volition?

  Yes

  No

  N/A

• Has the contractor furnished all required deliverables on or ahead of schedule?

  Yes

  No

  N/A

• Is the contractor completing the construction activities in a timely manner? This<br>includes administrative activities, as well as physical construction activities such<br>as submittal of a management response to Request for Proposal (RFPs), etc.

  Yes

  No

  N/A

• Has the contract furnished updated project schedules on a timely basis?

  Yes

  No

  N/A

Cost Control (For non-fixed price type contracts)

• Does the contractor keep within the total estimated cost (what is the relationship of the negotiated costs and budgeted costs to actuals)?

  Yes

  No

  N/A

• Did the contractor do anything innovative that resulted in cost savings?

  Yes

  No

  N/A

• Were billings current, accurate and complete?

  Yes

  No

  N/A

• Are the contractor’s budgetary internal controls adequate?

  Yes

  No

  N/A

• Has the contractor provided a design that can be constructed with the available funds?

  Yes

  No

  N/A

• Has the contractor notified you (the client) and taken necessary corrective actions when the cost estimate exceeds available funds?

  Yes

  No

  N/A