Critical visit template

Has the Manager completed a Lynx course and Lynx reports course?

Is there latest shopping CASP in each employee file? (Check sample from employee files)

Are Micros cards being used by assigned employee? -check all on duty-

Check Micros cards have correct user permissions - manager / colleague

Last OM cash retained completed in period?

Are stock sheets used correctly and filed?

Are autosequence or my so reports in use ? ( check high cash doffs, error corrects and voids last 2 weeks)

Is the Vendor report in use? Demonstrate

Do end of week cash office sales match weekly Ops report in Micros?

Confirm the unit has no open checks?

Are all My Micros users using own log on /password?

Do all Lynx users have own Lynx log on?is each user using their own Citrix ID to log on?

Do all key holders have own alarm code?

Are all safe checks evident in planner or alternative?

Is there evidence of follow up of safe variances in unit?

Is drop safe sheet fully completed?

Are CCTV checks completed weekly? (Check last recorded check against actual footage if office is covered)

Does the manager understand PCI DSS?

Are all available tills/drawers in use if till drawers are being shared?

Is time on CCTV correct?<br>

Is the CCTV in a locked cabinet?

All keys signed for and records kept?

Are cash purchases approved? - check last 4 weeks

Check personal expenses not processed as cash purchases<br>

Has supply chain been informed of any stock issues?

Check all till clearances balance to till read?

Check total till clearances to Lynx, cash, credit card, vouchers, etc.

Look for evidence of till variances follow up

Have till checks been completed ?<br>

Look at last banking, is giro completed correctly? If any bankings available, check presentation

Is Loomis receipt kept in a safe place?

Check last 2 deliveries are on Lynx correctly

Check staff searches completed in planner?

Is cash retained at reasonable level compared to level of business? (Include unit and supervisors safe in this)

Was amount collected in last 2 CIT collections in line with cash in hand?

Check the unit safe balances

Follow 3 invoices from different suppliers from order to delivery to Lynx entry

Has the unit any unreceptive invoices?

Has the unit any OOP cost in current period, if so why?

Is th stock holding in line with the level of business?

Have the stock levels remained level/increased/decreased in last 3 months? (Use trended stock report)

Is vulnerable stock such as alcohol and tobacco stored securely?

Are vulnerable stock checks in place?

Are portion control checks down where applicable?

Check is there any evidence of evidence of unrecorded waste?

Check all accruals are less than 3 months old?

Check latest and master price on C&V have no variances?

VAT question<br>