Information

  • Audit Title

  • Document No.

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

  • Enter time

  • Registry/Nose#

  • Outbound Flight#

  • Gate Number

  • Agents Initials or First name

  • A/C Type

  • Weather Conditions

  • Light Conditions

Arrival

  • We're accountable /regulated items stowed and secured properly<br>(Baggage tags,ticket stock)?

  • Did the CSR wear hearing protection?

  • Did the CSR receive a thumbs up from the ramp guide person?

  • Was the JETBRIDGE positioned so that there was a 1" gap between<br>The bumper and A/C?

  • Did the CSR positioned the JETBRIDGE so that the A/C white dot was aligned with the JETBRIDGE threshold?

  • Did the CSR stop the JETBRIDGE approximately 5 feet from the A/C<br>And check the fuselage damage?

  • Did the CSR adhere to the requirement to not make any major <br>Adjustment within 5' of the A/C?

  • Was the auto leveler engaged prior to opening the arrival door?<br>Did CSR knock on A/C door two times and receive thumbs up

  • Did CSR knock on the A/C door two times and receive thumbs up<br>Prior to opening aircraft door?

  • During non JETBRIDGE operation , was passenger safety ensured <br>(Designated walking areas, prop are jet blast,non smoking )<br>Upon arrival?

Servicing

  • Did CSR complete the crew ID verification according to<br>Company policy

  • Did the boarding CSR contact the Purser or delegate for<br>Confirmation of FA minimum staffing prior to boarding?

  • Did the CSR make the required carry-on baggage announcement <br>(Primary announcement with second announcement after Seating Area1 is called?

  • Did the CSR gate check all baggage exceeding United carry-on baggage policy?

  • Did the CSR ask the /Purser or delegate prior to AC door<br>Closure are you ready to go?

  • CSR use safe lifting techniques/body mechanics when lifting bags?

Departure

  • Did the CSR close the aircraft door prior to disengaging the auto leveler?

  • Except where Tarmac guide person is prohibited, did the CSR<br>Withdrawal JETBRIDGE according to RSE guidance ?

  • During non JETBRIDGE operation, was passenger safety ensured <br>(Designated walking areas,props are jet blast, no-smoking)

  • Was weather door closed after JETBRIDGE was stowed?

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