Title Page
-
Conducted on
-
Prepared by
-
Location
-
Department Leadership
Store Exterior
-
Are parking lots and sidewalks free of debris, good repair and snow cleared?
-
Are the trash cans empty and the cigarette ash tray cleaned?
-
Is the exterior lighting including neon lights clean and working properly?
-
Are the required State regulatory signs, including hours of operations, stop sign, we card and pregnancy notice posted and in good condition?
-
Are outside signage, banners and window signs in good repair and in season?
-
Any additional comments
-
Add media
Interior store standards
-
Are the entrance doors clean, free of unnecessary clutter and in working condition?
-
Are floors being cleaned regularly and stripped/waxed on schedule?<br>
-
Are the appropriate amount of rugs being used and are they in good condition?
-
Are ceiling tiles in place and in good repair?
-
Are all lights and ballasts working?
-
Is sales floor free of clutter?
-
Is the office area clean, well organized and free of clutter?
-
Is the restroom clean?
-
Is the restroom in good working condition?
-
Add additional comments
-
Add media
-
Is the break room clean and available for use?
Coolers
-
Are all cooler doors clean?<br>
-
Is the pick 6 cooler faced and fully stocked?
-
Are coolers tagged and signed properly?
-
Are the appropriate number of Manager Specials being executed in the beer category?
-
Are all the lights working properly?
-
Add additional comments
-
Add media
Damage area/back room
-
Is damaged area clean, organized and picked up on a timely basis.
-
Is backroom inventory appropriate for the level of business?
-
Is mop bucket and sink area clean and accessible?
-
Is backroom cleaned and organized?
-
Is the ice machine working properly?
-
Add additional comments
-
Add a photo of the backroom area
Staff appearance and service levels
-
Are all staff following the dress code?
-
Are all staff members wearing name tags?
-
List any exceptional guest experiences you observed
Counter Area Execution
-
Are counters free of clutter and clean?
-
Is the area behind the counter free of clutter and potential trip hazards?
-
Are the Alliance Small size spirits being merchandised properly at the POS
-
Add media
-
Any additional comments
Merchandising
-
Is BOTM/WOTM in the "A" position and appropriate variety displayed?
-
Are the Alliance Brands located in the required shelf position?
-
Are the required Alliance Brand items on display and signed properly?
-
Are display requirements sent out by the CM's being executed?
-
Are the number of items on the end cap appropriate for the level of business.
-
Are the end cap displays tied into seasonal or promotional activity?
-
Is the store within an acceptable amount of out of stocks?
-
List the amount of out of stocks in the Wine category
-
List the amount of out of stocks in the Beer category
-
List the amount of out stocks in the Liquor category
Signage
-
Are all displays signed properly?
-
Are all appropriate poppers up?
-
Are all EDLP and Bib tags up?
-
Are shelf tags current including re-tagging?
-
Any additional comments or observations
-
Add media
Programming/buying/selling
-
Is store management utilizing programming discrepancies and retail price deviation forms?
-
Any additional comments or observations
Mystery Surveys
-
Are the mystery shop surveys posted for the staff to see?
-
Is the location meeting the 85% benchmark on the secret shops?
-
Any additional comments or observations
Financials
-
Are YTD sales on track to budget?
-
Is the labor % YTD on track to budget?
-
Are the YTD gross margins meeting budget?
-
Is the YTD CTO budget being met
-
Is the store meeting their goal on Alliance Spirits penetration?
-
Is the store meeting their goal on Alliance wine penetration?
-
Are CTOs / receiving logs current?
-
Are the General Ledgers Current?
General Items
-
Is the most recent audit posted for the staff to see?
-
Are Key staff hours being covered on the schedule?
-
Did you use 100% of your Kudos budget since the last audit?