Customer Experience Audit

• Conducted on

  Date
• Building
  Address

Ground Floor

Meeting rooms

• Are the lights working in all the rooms?

  Yes

  No

  N/A

• Are the rooms tidy?

  Yes

  No

  N/A

• Are the floor boxes closed and in conditions?

  Yes

  No

  N/A

• Are the rooms fully stocked?

  Yes

  No

  N/A

• Are the fabrics up to standards?

  Yes

  No

  N/A

• Does the temperature feels right?

  Yes

  No

  N/A

Toilets

• Are the toilets tidy?

  Yes

  No

  N/A

• Are the toilets stocked? (Eg: toilet paper)

  Yes

  No

  N/A

• Are the taps an flushes working?

  Yes

  No

  N/A

• Are the locks working?

  Yes

  No

  N/A

• Are the hooks properly fitted?

  Yes

  No

  N/A

Stationary

• Are the areas clean and clutter free?

  Yes

  No

  N/A

• Are the areas fully stocked?

  Yes

  No

  N/A

Tea points

• Are the Tea Points stocked up? (Eg: milk, sugar)

  Yes

  No

  N/A

• Are the zip taps working correctly?

  Yes

  No

  N/A

• Is the filter working properly?

  Yes

  No

  N/A

• Is the fridge working? (Lights included)

  Yes

  No

  N/A

Office spaces

Are the office spaces in alignment with the "better ways of working" standards?

• Zone 1

  Yes

  No

  N/A

• Zone 2

  Yes

  No

  N/A

• Zone 3

  Yes

  No

  N/A

• Zone 4

  Yes

  No

  N/A

• Zone 5

  Yes

  No

  N/A

• Zone 6

  Yes

  No

  N/A

• Are the elevators working and clean?

  Yes

  No

  N/A

Catering

• Is the catering open in time?

  Yes

  No

  N/A

• Is the catering fully stocked?

  Yes

  No

  N/A

• Is the catering team fully staffed?

  Yes

  No

  N/A

• Is the catering area clutter free? (Check under stairs if applicable)

  Yes

  No

  N/A

1st Floor

Meeting rooms

• Are the lights working in all the rooms?

  Yes

  No

  N/A

• Are the rooms tidy?

  Yes

  No

  N/A

• Are the floor boxes closed and in conditions?

  Yes

  No

  N/A

• Are the rooms fully stocked?

  Yes

  No

  N/A

• Are the fabrics up to standards?

  Yes

  No

  N/A

• Does the temperature feels right?

  Yes

  No

  N/A

Toilets

• Are the toilets tidy?

  Yes

  No

  N/A

• Are the toilets stocked? (Eg: toilet paper)

  Yes

  No

  N/A

• Are the taps an flushes working?

  Yes

  No

  N/A

• Are the locks working?

  Yes

  No

  N/A

• Are the hooks properly fitted?

  Yes

  No

  N/A

Stationary

• Are the areas clean and clutter free?

  Yes

  No

  N/A

• Are the areas fully stocked?

  Yes

  No

  N/A

Tea points

• Are the Tea Points stocked up? (Eg: milk, sugar)

  Yes

  No

  N/A

• Are the zip taps working correctly?

  Yes

  No

  N/A

• Is the filter working properly?

  Yes

  No

  N/A

• Is the fridge working? (Lights included)

  Yes

  No

  N/A

Office spaces

Are the office spaces in alignment with the "better ways of working" standards?

• Zone 1

  Yes

  No

  N/A

• Zone 2

  Yes

  No

  N/A

• Zone 3

  Yes

  No

  N/A

• Zone 4

  Yes

  No

  N/A

• Zone 5

  Yes

  No

  N/A

• Zone 6

  Yes

  No

  N/A

• Are the elevators working and clean?

  Yes

  No

  N/A

2nd Floor

Meeting rooms

• Are the lights working in all the rooms?

  Yes

  No

  N/A

• Are the rooms tidy?

  Yes

  No

  N/A

• Are the floor boxes closed and in condition?

  Yes

  No

  N/A

• Are the rooms fully stocked?

  Yes

  No

  N/A

• Are the fabrics up to standards?

  Yes

  No

  N/A

• Does the temperature feels right?

  Yes

  No

  N/A

Toilets

• Are the toilets tidy?

  Yes

  No

  N/A

• Are the toilets stocked? (Eg: toilet paper)

  Yes

  No

  N/A

• Are the taps an flushes working?

  Yes

  No

  N/A

• Are the locks working?

  Yes

  No

  N/A

• Are the hooks properly fitted?

  Yes

  No

  N/A

Stationary

• Are the areas clean and clutter free?

  Yes

  No

  N/A

• Are the areas fully stocked?

  Yes

  No

  N/A

Tea points

• Are the Tea Points stocked up? (Eg: milk, sugar)

  Yes

  No

  N/A

• Are the zip taps working correctly?

  Yes

  No

  N/A

• Is the filter working properly?

  Yes

  No

  N/A

• Is the fridge working? (Lights included)

  Yes

  No

  N/A

Office spaces

Are the office spaces in alignment with the "better ways of working" standards?

• Zone 1

  Yes

  No

  N/A

• Zone 2

  Yes

  No

  N/A

• Zone 3

  Yes

  No

  N/A

• Zone 4

  Yes

  No

  N/A

• Zone 5

  Yes

  No

  N/A

• Zone 6

  Yes

  No

  N/A

• Are the elevators working and clean?

  Yes

  No

  N/A