Title Page
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Conducted on
Declaration
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Add signature
Opening Checks (Complete before opening club to members)
Entrance
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Both entrance doors open and latches released?
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Lights on?
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Scent diffuser on?
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Air conditioning on and at correct temperature?
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PCs on and logged in?
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Username: city.concierge | Password: Welcomecity2023!
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CCTV and poolview system working and recording?
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Concierge, lounge, medical and toilet areas clean and tidy?
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TVs on?
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Pool lights on?
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Access lift working?
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NFF fridges open?
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Retail tidy and fully stocked?
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Keys removed from key safe?
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Code: 0183
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Master keys all accounted for?
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Correct music playing at appropriate volume?
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Radios allocated?
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Defibrillator working and pads in-date?
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Fire exits accessible and free from obstruction?
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Have all of the Housekeeping team arrived for their shift? (Please check the HK rota)
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Has the disabled toilet alarm been tested?
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Landlord Fire Key in "ON" position?
Has the Accessible toilet tap been flushed
Cryo Chamber
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Is the Cryo chamber tidy?
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Has Cryo WDF been collected?
WDF
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Are all dirty bags ready to be washed?
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Are all dry bags folded and ready to be put into lockers?
Mind & Body Studio
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Fire exits accessible and free from obstruction?
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Lights working?
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Air conditioning on and at correct temperature?
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Control panel on and functioning?
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Studio clean and tidy?
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Equipment set up?
Female Changing Room
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Lights on?
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Air conditioning on and at correct temperature?
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Changing room clean and tidy?
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Toilets clean?
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Iron, straighteners, hair dryer and swimsuit dryer on and fully functional?
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TVs on?
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Towels fully stocked?
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Wash, Dry, Fold iPad on and functioning?
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Ambient scent on?
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Correct music playing at appropriate volume?
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Fire exit (showers) accessible and free from obstruction?
Pool
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Flushed Drinking Fountain? (Hold on for 20 seconds)
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Lights on?
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Air conditioning on and at correct temperature?
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Steam room on?
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Steam room essence at least half full?
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Poolview working?
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Dolphin removed from pool?
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Area clean and tidy?
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Towels put out?
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Showers working?
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Poolside alarms working?
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Pool test completed before opening pool (PRIORITY)?
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Fire exits accessible and free from obstruction?
Sauna
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Its is the responsibility of the person switching on the sauna to ensure it is in a safe working condition and if any of the following are found to be at fault then the sauna should not be turned on until the problem has been fully rectified - 20/20 - 100%
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Both sauna switches on?
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Carry out visual inspection of sauna. Ensure there are no flammable objects inside sauna.
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Check the wood for signs of excessive scorching
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Check walls and benches for loose nails, screws and signs of splintering
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Check benches are securely fixed and supports are in good condition
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Check all permanent warning signs are present and securely fixed
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Check the sauna is hygienically clean
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Check door is operating freely and that the handle and hinges are fixed securely
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Check that sauna has been switched on by timer and that the temperature is set correctly.
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Sauna safe to open?
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Signature of team member checking sauna
Male Changing Room
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Lights on?
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Air conditioning on and at correct temperature?
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Changing room clean and tidy?
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Toilets clean?
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Iron, straighteners, hair dryer and swimsuit dryer on and fully functional?
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TVs on?
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Towels fully stocked?
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Wash, Dry, Fold iPad on and functioning?
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Ambient scent on?
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Correct music playing at appropriate volume?
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Fire exits accessible and free from obstruction?
Rig Area
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Lights on?
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Air conditioning on and at correct temperature?
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TVs on?
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Third Space Channel: 816 | Myzone Channel 800
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Area clean and tidy?
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Machines turned on and functioning?
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Correct music playing at appropriate volume?
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Fire exits accessible and free from obstruction?
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Has the water fountain been flushed for about one minute?
Wattbike Studio
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Lights on?
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Temperature at correct level?
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Control panel on and functioning?
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TVs on and displaying interface?
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Room clean and tidy?
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Machines turned on?
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Correct music playing at appropriate volume?
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Door shut?
Combat Zone
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Area clean and tidy?
Cycle Studio
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Lights on?
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Air conditioning on and at correct temperature?
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Control panel on and functioning?
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Studio clean and tidy?
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Bikes reset to default position?
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Air filter on?
HIIT Studio
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Lights on?
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Air conditioning on and at correct temperature?
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Control panel on and functioning?
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Studio clean and tidy?
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Air filter on?
Fitness Desk
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Desk clean and tidy?
Weights Area
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Lights on?
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Air conditioning on and at correct temperature?
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Area clean and tidy?
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Correct music playing at appropriate volume?
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Has the water fountain been flushed?
Plant Room
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Room free of leaks/hazards?
Boiler Room
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Boilers on and fully functioning?
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Room free of leaks/hazards?
Declaration
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Please initial and sign
AM Club Walk (Completed between 8am-12pm)
Concierge
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Are any bins full? (inform HK if so)
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Are the air con and lights appropriately turned off in all treatments rooms, team room, toilets (mirror lights) and Cryo chamber?
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Is the music at a good level and on the correct channel?
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Is the retail tidy?
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Are all tables clean and free from rubbish?
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Is the floor free from bags, boxes and deliveries?
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Has all lost property been logged?
WDF
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Are all dirty WDF bags collected from chutes and in laundry room?
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Are all washed WDF bags in dryer?
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Are all dry WDF bags in lockers?
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Has the WDF staff app been updated to reflect all of the above?
Sauna and Steam room
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Has the Sauna been checked for cleanliness/safety alongside the pool test?
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Is the Sauna safe with no obstruction, rubbish or reading materials inside?
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Is the Steam Room producing steam?
Fire Exits
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Fitness office?
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Stretching area?
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Male Changing rooms? If no male member of team, please ask HK
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Female Changing rooms? If no male member of team, please ask HK
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Pool side?
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Main entrance?
Gym Floor
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Is the gym floor tidy and ready for peak time?
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Is all recovery equipment charging?
Changing Rooms
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Are the towels fully stocked?
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Have all unused towels been picked up from the floor and benches?
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Are the vanity stations tidy, free from rubbish and have lights been switched off on the shaving mirrors (male change)?
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Are all showers clean (male)
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Are all showers clean (female)
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Are all irons appropriately off and clean (male)
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Are all irons appropriately off and clean (female)
Ops
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Have all club issues been updated in the Duty Log?
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Have Danny and Mihaela/Mark been notified of any issues and Nexus updated?
Declaration
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Add signature
PM Club Walk (Completed between 2pm-6pm)
Concierge
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Are any bins full? (inform HK if so)
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Are the air con and lights appropriately turned off in all treatments rooms, team room, toilets (mirror lights) and Cryo chamber?
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Is the music at a good level and on the correct channel?
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Is the retail tidy?
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Are all tables clean and free from rubbish?
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Is the floor free from bags, boxes and deliveries?
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Has all lost property been logged?
WDF
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Are all dirty WDF bags collected from chutes and in laundry room?
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Are all washed WDF bags in dryer?
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Are all dry WDF bags in lockers?
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Has the WDF staff app been updated to reflect all of the above?
Sauna and Steam room
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Has the Sauna been checked for cleanliness/safety alongside the pool test?
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Is the Sauna safe with no obstruction, rubbish or reading materials inside?
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Is the Steam Room producing steam?
Fire Exits
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Fitness office?
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Stretching area?
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Male Changing rooms? If no male member of team, please ask HK
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Female Changing rooms? If no male member of team, please ask HK
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Pool side?
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Main entrance?
Gym Floor
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Is the gym floor tidy and ready for peak time?
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Is all recovery equipment charging?
Changing Rooms
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Are the towels fully stocked?
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Have all unused towels been picked up from the floor and benches?
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Are the vanity stations tidy, free from rubbish and have lights been switched off on the shaving mirrors (male change)?
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Are all showers clean (male)
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Are all showers clean (female)
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Are all irons appropriately off and clean (male)
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Are all irons appropriately off and clean (female)
Ops
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Have all club issues been updated in the Duty Log?
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Have Danny and Mihaela/Mark been notified of any issues and Nexus updated?
Declaration
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Add signature
Closing Checks (Complete before leaving the club)
Entrance
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Both entrance doors closed and latches locked?
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PCs fully turned off, poolview monitor switched off and cctv computer turned off?
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Concierge, lounge, medical and toilet areas clean and tidy?
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Pool lights off?
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NFF fridges closed?
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Retail tidy and fully stocked?
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Till closed and cash up completed?
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Master keys accounted for?
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Keys stored in key safe?
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All four studio cables accounted for and stored in safe?
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Cable for HIIT Studio not in safe.
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Cable for Mind & Body Studio not in safe.
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Cable for Cryo Chamber not in safe.
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Cable for Cycle Studio not in safe.
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Music turned off?
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Radios charging?
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Tablets charging?
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Have the security lockers been checked? (no lockers left locked)
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Have all out of date Financial Times been throw away?
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Is the heater turned off at the plug?
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NPS Score (Last 30 Days)
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Are all lights off in the team room and treatment rooms?
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Are all Air/Con systems off in the team room, treatment rooms, sales office, staff room and manager office?
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Landlord Fire Key in "ON" position?
Cryo
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Has Cryo WDF been collected?
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Has all Cryo WDF been taken to concierge to be cleaned?
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Have the lights inside the Cryo chamber been turned off?
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Have the lights inside the Cryo room been turned off?
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Has the Cryo chamber fan been set to 'low power mode'?
WDF
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Are all dry bags in lockers?
Mind & Body Studio
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Studio clean and tidy?
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Equipment set up?
Female Changing Room
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Changing room clean and tidy?
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Irons switched off and refilled?
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Toilets clean?
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Lost property collected?
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Towels fully stocked?
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Wash, Dry, Fold collected?
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Music and TVs turned off?
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Locker check complete?
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Which locker range was checked?
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Were any lockers unable to be fixed with the master key?
Issue
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Locker #
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Issue
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Please detail
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Were any other lockers reported during the day and unable to be fixed with the master key?
Issue
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Locker #
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Issue
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Please detail
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Were any lockers reported during the day and unable to be fixed with the master key?
Issue
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Locker #
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Issue
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Please detail
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Sunday only: Has iron steam clean been completed?
Pool
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How many bottles of sauna essence do we have left?
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Steam room off and door open?
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Steam room essence at least half full?
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Dolphin placed in pool? (Monday, Wednesday, and Friday).
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Area clean and tidy?
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Towels put out?
Sauna
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Its is the responsibility of the person switching off the sauna to ensure it is left in a safe condition and if there are any concerns then ensure these are communicated to the club Operations Manager
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Both sauna switches off?
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Check and ensure that the sauna is switched off
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Carry out final visual inspection of sauna stove and area surrounding stove. Ensure there are no flammable objects on the stove, guard rail/hidden heater mesh or surrounding area
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Check stove has turned off and is cooling down
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Leave door open to allow area to vent naturally
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Sauna off and in a safe condition?
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Signature of team member checking sauna
Male Changing Room
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Changing room clean and tidy?
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Irons switched off and refilled?
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Toilets clean?
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Lost property collected?
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Towels fully stocked?
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Wash, Dry, Fold collected?
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Music and TVs turned off?
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Locker check complete?
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Which locker range was checked?
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Were any lockers unable to be fixed with the master key?
Issue
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Locker #
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Issue
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Please detail
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Were any other lockers reported during the day and unable to be fixed with the master key?
Issue
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Locker #
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Issue
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Please detail
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Were any lockers reported during the day and unable to be fixed with the master key?
Issue
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Locker #
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Issue
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Please detail
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Sunday only: Has iron steam clean been completed?
Rig Area
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Area clean and tidy?
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Machines turned off?
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Music turned off?
Wattbike Studio
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Room clean and tidy?
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Machines turned off?
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Carver safety cord returned to concierge?
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Music turned off?
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Door shut?
Combat Zone
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Area clean and tidy?
Cycle Studio
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Studio clean and tidy?
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Bikes reset to default position?
HIIT Studio
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Studio clean and tidy?
Fitness Desk
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Desk clean and tidy?
Weights Area
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Area clean and tidy?
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Music turned off?
Plant Room
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Pool test bucket emptied?
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Room free of leaks/hazards?
Boiler Room
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Boilers on and fully functioning?
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Room free of leaks/hazards?
Laundry Room
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Have the waste units in the drier been checked?
Declaration
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Please initial and sign
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Duty Log and Daily Checks complete and sent?