Title Page
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Conducted on
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Lead by
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Attendees
On the Agenda?
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What are the main points of discussion this month?
Health and Safety
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Are all audits up-to-date? Is there anything new to add? How can we be safer across the business?
Energy Saving
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How can we be saving energy more efficiently? What changes have we brought in this month?
Training
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What training do our teams need? Is everyone up-to-date?
Brand Standards
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Is there anything we could be doing better across all clubs? How can we streamline our service more? What are clubs doing differently?
SOPs
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Are there any new SOPs we should be aware of?
People/Team Management
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Is anyone recruiting? Any strong candidates for progression within our teams? Are we experiencing any people problems that we can work to resolve as a team?
Members/NPS
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Common member complaints? How can we engage better with our members? How are we going above and beyond to improve their experience?
Club Specifics
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What's new at your club?
Wins
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What's the best thing to come out of your club this month? Success stories? Promotions?
Declaration
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Please initial and sign