Title Page

  • Conducted on

  • Lead by

  • Attendees

On the Agenda?

  • What are the main points of discussion this month?

Health and Safety

  • Are all audits up-to-date? Is there anything new to add? How can we be safer across the business?

Energy Saving

  • How can we be saving energy more efficiently? What changes have we brought in this month?

Training

  • What training do our teams need? Is everyone up-to-date?

Brand Standards

  • Is there anything we could be doing better across all clubs? How can we streamline our service more? What are clubs doing differently?

SOPs

  • Are there any new SOPs we should be aware of?

People/Team Management

  • Is anyone recruiting? Any strong candidates for progression within our teams? Are we experiencing any people problems that we can work to resolve as a team?

Members/NPS

  • Common member complaints? How can we engage better with our members? How are we going above and beyond to improve their experience?

Club Specifics

  • What's new at your club?

Wins

  • What's the best thing to come out of your club this month? Success stories? Promotions?

Declaration

  • Please initial and sign

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