Title Page
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Conducted on
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Prepared by
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Location
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Date:
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Name of Observer:
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Station:
- C1
- C2
- C3
- C4
- C5
- C6
- C7
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Club Location:
- C1
- C2
- C3
- C4
- C5
- C6
- C7
Food/Buffet
Food & Beverage Standard
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All labels are present, match all items, match menu cycle, items are stocked, Arial font & black/blue text:
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All items are more than 25% filled including but not limited too ( soup/oatmeal, platters, hydration items, serve ware, condiments, cereal canister, hot food, snack mix canister):
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No items are overflowing (soup/oatmeal, platters, condiments, hot food):
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Allergen's displayed in Arial black/blue font, facing the customer, and present as needed:
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Food is displayed properly ie. no marks on fruit, appropriate placement, aligned in neat rows, no solicitations, Polaris spec:
Organization
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Condiments; all like items placed together, facing the same direction, with no miscellaneous items present:
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Teas; all like items placed together, facing the same direction, with no miscellaneous items present:
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Silverware; all like items placed together, facing the same direction, with no miscellaneous items present:
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Dishware; all like items placed together, facing the same direction, with no miscellaneous items present:
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Cabinetry; All like items together, all items facing the same direction & no miscellaneous items.
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Paper products; napkins & cups properly organized and not overstocked:
Cleanliness
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Dishware and Silverware clean and in good condition:
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Glassware clean and in good condition:
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Serveware (platters, tongs, ladles) clean and in good condition:
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Floors; Clean and in good condition:
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Cabinetry; In good condition and clean and free of spills, crumbs, debris, dust, & dirt. No garbage stored with food/beverage:
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Buffet area wiped; clean of crumbs, debris, spills and the attendant is present:
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Beverage area wiped; area clean of spills and splatter and attendant is present:
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Attendant present and monitoring every 5 minutes:
Services Provided
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Dishware stocked; plates & bowls:
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Food stocked; soup/oatmeal, platters, cereal & hot food:
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Condiments stocked; salad dressing & hot sauce:
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Silverware stocked; forks, spoons & knives:
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Beverages stocked; Juice, coffee & soda:
Bar
Bar Service
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General service; Bar attendant present, acknowledging all customers, professional/polite, serve time is less than 5 and 10 minutes, and knowledgeable of bar program:
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Accurate Measure; Uses jigger/stopper correctly, pours beer & wine accurately:
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New Glass/Napkins/Coaster; A new glass is used for refills & napkins/coasters are present and stocker properly:
Cleanliness
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Glassware is clean and in good condition:
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Surface area clean, no personal items visible, glass and dishware picked up as soon as finished:
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Back bar; bottles clean & properly displayed, clutter free & no personal items visible, bar mats clean (AM):
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Cabinetry: No personal items visible & clean of spills, crumbs, dirt, dust & debris:
Organization
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POS beverage tracking; all orders entered into system:
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Visible Tips; No cash visible to customers & no tip jar present:
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Prescribed bar program in stock, no non-approved items:
Restrooms
Cleanliness
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Toilets/Urinals clean and in good condition:
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Mirror clean and in good condition:
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Counters/basin clean & dry, no miscellaneous items, matches Polaris spec:
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Floors clean, no debris, buildup, or miscellaneous items present:
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Trash container wiped down and not overflowing:
Supplies Stocked
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Hand soap is stocked and dispenser is in good condition:
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Hand/paper towels stocked, correct hand towels, not overstocked:
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Toilet paper stocked & 2 ply, female sanitary product stocked, nothing overstocked:
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Tissue available and not overstocked:
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Toilet seat covers available and in good condition:
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Air freshened present and operational:
General Seating
Cleanliness
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Surfaces are streak/spot free, no debris or spills, interior glass clean:
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Food/dishes are picked up and attendant is present:
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Carts/bins are less than 75% full, different food and trash cart used, not weaved through lounge:
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Tile and Carpet floors are clean of spills and debris:
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Seating is clean of debris, crumbs & spills:
Trash Receptacles
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Trash receptacles are not overflowing or left overnight & are wiped down/clean:
Clean Rooms
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All rooms are clean including mother/wellness, phone booth, showers, and magazines are neat and organized:
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Welcome area is clean including stairs, escalators, elevators, décor is dust free, and all food and dishes are picked up and removed:
Staffing/Management
Employee Standard
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Uniform/Appearance; All employees are in the correct uniform and are not using a cell phone:
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Food/drink; employee's refrain from visible drinking or eating:
Manpower
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Staffing schedule is available and accurate:
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Supervisor/Bartender Lead are present in lounge:
Facility
Log/Documentation
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Appliance Logs Completed: (Expresso, Ovens, Microwave, Grills, Fryers, Coolers, Freezers, Dry Storage, Ice Machine, Glass Washer, Mixer, Hot Boxes, Beverage Container, & Garbage Disposal)
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Daily janitorial log completed and signed:
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Non-daily janitorial log completed and signed:
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Restroom log completed and signed:
Requirements
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SDS updated and located in kitchen:
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Cleaning products and rags approved and used on correct items:
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United approved inventory app (liquor) is utilized:
Regulatory Requirements
Documentation, logs, and records
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Waste log utilized:
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Liquor license displayed and date current:
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Temperature logs completed, signed and to spec:
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1 DOPH personnel on site:
Food preparation
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All items dated and labeled correctly and not expired:
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FIFO:
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Gloves in use:
Cleanliness
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Under cooler is clean and free of debris:
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BOH counter clean & free of unauthorized items (misc. items, employee items):
Storage
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Alcohol monitored & stored properly (not on floor or up to ceiling):
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Food monitored & stored properly (not on floor or up to ceiling):
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Beveraged (non-alcoholic) monitored & stored properly (not on floor or up to ceiling):
Comments
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Comments:
