Information
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Conducted on
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Store Number / Name:
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Who Conducted Visit Checklist:
Welcome
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Did every customer getting knowledge within 10 seconds of walking into the store?
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Comment:
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Did you observe the proper greeting with name exchanges?
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Comment:
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Did all employees come out from behind the counter to greet their customer?
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Comment:
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Pictures
Emerging Products
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Did all employees ask qualifying questions leading to emerging product discussions?
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Comment:
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Did all employees make an Emerging Product recommendation to their customer?
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Comment:
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Did all of the employees take their customers to each of the selling zones?
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Comment:
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Pictures
ReadyNow
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Did all employees offer to set up email accounts and/or social networking accounts for their customers?
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Pictures
Sales Floor / Mgr
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Are all employees in proper uniform including wearing a name tag?
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Comment:
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Is the store clean and well-kept (displays clean, light bulbs working, no fingerprints, etc)?
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Comment:
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How well is the Floor Manager performing his/her duties? (N/A if not required)
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Comment:
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Pictures:
