Dortch Halo Audit

• Audit Title

• Is the store in compliance?

  Yes

  No

  N/A

• Conducted on

  Date

• Prepared By:

• Location
  Address

• Personnel

Exterior

• Is the parking lot and dumpster area clean?

  Yes

  No

  N/A

• Is the drive thru area clean?

  Yes

  No

  N/A

• If the location has flowers/ flower pots do they look to be maintained?

  Yes

  No

  N/A

• If the location has a patio area is it setup and clean?

  Yes

  No

  N/A

• Are the windows and sills clean?

  Yes

  No

  N/A

• Does the overall curb appeal look up to standards?

  Yes

  No

  N/A

Customer Area

• Is the front door clean?

  Yes

  No

  N/A

• Are the floors and rugs clean?

  Yes

  No

  N/A

• Are all exit signs working and in good repair?

  Yes

  No

  N/A

• Are all of the lights and ceiling fans clean and working?

  Yes

  No

  N/A

• Are all ceiling tiles,dividers, and vents clean?

  Yes

  No

  N/A

• Is the art work, trim and walls clean and in good repair?

  Yes

  No

  N/A

• Is the temperature of the lobby acceptable?

  Yes

  No

  N/A

• Are the windows and sills clean.

  Yes

  No

  N/A

• Are all high chairs clean and in good condition?

  Yes

  No

  N/A

• Are all the tables chairs and booths clean?

  Yes

  No

  N/A

• Are the trash cans clean and at acceptable levels?

  Yes

  No

  N/A

• Is the soda station clean? Pop nozzles and ice chute clean?<br>

  Yes

  No

  N/A

• Are the cabinets under the soda station clean?

  Yes

  No

  N/A

• Is the radio on and set at acceptable volume and content?

  Yes

  No

  N/A

• If the location has a t.v is it on and on the proper channel?

  Yes

  No

  N/A

• Is the front counter clean and organized? (no unnecessary items on the front counter)

  Yes

  No

  N/A

• If signs are posted in the customer area are they computer generated?

  Yes

  No

  N/A

• Are the restrooms cleaned and stocked? Is there hand washing signs posted?

  Yes

  No

  N/A

Play Area

• Are there any items that need to be addressed for safety reasons?

  Safe

  At Risk

  N/A

• Is the door to the play area clean?

  Yes

  No

  N/A

• Are all tables and floors clean?

  Yes

  No

  N/A

• Does all the equipment look clean?

  Yes

  No

  N/A

• Do they have a cleaning schedule available for the play area?

  Yes

  No

  N/A

• Does all equipment look to be in good repair?

  Yes

  No

  N/A

• Are all windows clean?

  Yes

  No

  N/A

• Are the trash cans clean and at acceptable levels?

  Yes

  No

  N/A

• Are the restrooms clean and stocked?

  Yes

  No

  N/A

Customer Service

• Were customers greeted when entering the store?<br>

  Yes

  No

  N/A

• Did cashier ask if the order was for here or to go?

  Yes

  No

  N/A

• Did the cashier upsell?

  Yes

  No

  N/A

• Did the cashier offer the combo meal if applicable?

  Yes

  No

  N/A

• Did the cashier thank the customer/ closing statement?

  Yes

  No

  N/A

• Were the employees smiling and working together as a team?

  Yes

  No

  N/A

• Are table visits being done?

  Yes

  No

  N/A

• Is there a sense of urgency with the team?

  Yes

  No

  N/A

• Service times less than 3 minutes? (start timer after they finish placing order)

  Yes

  No

  N/A

• Is there an acceptable amount of staff working? too many,too little?

  Yes

  No

  N/A

• Are all employees in their correct assigned positions? (manager in expo position)

  Yes

  No

  N/A

Drive-Thru

• Are the employees forward selling in the drive thru?

  Yes

  No

  N/A

• Did the order taker upsell?

  Yes

  No

  N/A

• Was the food packaged and presented according to spec?

  Yes

  No

  N/A

• Did the cashier repeat the order and give the customer a total?

  Yes

  No

  N/A

• Is the drive thru window clean and free from unnecessary items?<br>

  Yes

  No

  N/A

• Is the drive thru soda station clean and organized?

  Yes

  No

  N/A

Service Area

• Are all menu boards clean?

  Yes

  No

  N/A

• Is the area under the registers clean and organized?

  Yes

  No

  N/A

• Are all trash cans clean and at acceptable levels?

  Yes

  No

  N/A

• Do all stations have sanitizer buckets with clean water and towels?

  Yes

  No

  N/A

• Is the shake machine clean?

  Yes

  No

  N/A

• Is the cookie case clean?

  Yes

  No

  N/A

• Is the bun toaster clean and in good repair?

  Yes

  No

  N/A

• Is the burger make line clean and organized?

  Yes

  No

  N/A

• Is the food warmer clean and working properly?

  Yes

  No

  N/A

• Are all products being held properly in the warmer?

  Yes

  No

  N/A

• Are the grill hood vents and surrounding walls clean?

  Yes

  No

  N/A

• Is the prep area including tables, shelves and floors clean and organized?

  Yes

  No

  N/A

• Are all reach-in coolers including the meat drawers clean, and at the proper temp?

  Yes

  No

  N/A

• Are all containers NSF approved?

  Yes

  No

  N/A

• Are all utensils and presses being used properly?

  Yes

  No

  N/A

• Are all dressing bottles and shakers clean?

  Yes

  No

  N/A

• Are all slicers and utensils clean and stored properly?

  Yes

  No

  N/A

• Is the thermometer available, working, and clean?

  Yes

  No

  N/A

• Is the ice machine clean? Is the bucket and scoop stored and cleaned properly?

  Yes

  No

  N/A

• Is the fry freezer clean? This includes the front vent. Are all gaskets clean and in good repair?

  Yes

  No

  N/A

• Is the fry station clean? hood, vents & surrounding walls?

  Yes

  No

  N/A

• Is the fryer dump station clean? Heating element clean and working properly?

  Yes

  No

  N/A

• Is the oil test kit available? Is the oil clean?

  Yes

  No

  N/A

• Is the 2 burner stove area and pots clean?

  Yes

  No

  N/A

• Is the heat well clean and does have adequate amount of water?

  Yes

  No

  N/A

• Is the microwave clean inside and under?

  Yes

  No

  N/A

• Is the expeditor station clean and organized? Heating elements clean and in good working condition?

  Yes

  No

  N/A

• Are the dine in baskets clean and stored properly?

  Yes

  No

  N/A

• Are the service walls clean?

  Yes

  No

  N/A

• Are the service area floors and drains clean?

  Yes

  No

  N/A

• Are the ceiling tiles, lights and vents clean?

  Yes

  No

  N/A

• Is the mop bucket and sink clean? Is the Mop hanging up?

  Yes

  No

  N/A

• Is the 3 compartment sink clean and set up properly?

  Yes

  No

  N/A

• Are there sanitizer strips present and in use?

  Safe

  At Risk

  N/A

• Is the freezer clean and organized? Are all gaskets clean and in good repair?

  Yes

  No

  N/A

• Is the temperature of the freezer at or below 0?

  Safe

  At Risk

  N/A

• Is the walk in clean? Are all gaskets clean and in good repair?

  Yes

  No

  N/A

• Is the temperature of the walk in 32 - 39 degrees?

  Safe

  At Risk

  N/A

• Are the dry stock shelves clean and organized?

  Yes

  No

  N/A

• Is the bag in the box station clean and organized? Are the lines clean?

  Yes

  No

  N/A

• Are all hand sinks clean and stocked with soap and paper towels?

  Yes

  No

  N/A

• Are the proper hand washing signs posted?

  Yes

  No

  N/A

Safety

• Are the employees using the slicers / knives properly?

  Yes

  No

  N/A

• Are all employee personal items stored properly? Drinks with lids stored in the designated area?

  Yes

  No

  N/A

• Are all chemicals properly stored away from food? Are all chemicals labeled properly?

  Yes

  No

  N/A

• Any visible signs of pests?

  Safe

  At Risk

  N/A

• Are all ladders being used and stored properly?

  Yes

  No

  N/A

• Is there a first aid kit properly stocked?(band-aids & burn cream)

  Yes

  No

  N/A

• Are all of the fire suppression and the fire extinguishers up to date?

  Yes

  No

  N/A

• Are wet floor signs being used if needed? Are they clean and in good repair?

  Yes

  No

  N/A

• Are the MSDS sheets and Child Labor Law posters available for all employees?

  Yes

  No

  N/A

MISC

• All current promotional material up and displayed properly?

  Yes

  No

  N/A

• Is the 4 week folder organized and current? Spot checks/Daily counts,pre shift meetings, temp logs, maintenance invoices, transfer print outs from POS.

  Yes

  No

  N/A

• Do all of the deposits match the back office?

  Yes

  No

  N/A

• Is the communication board being used?

  Yes

  No

  N/A

• Is the good job board being used?

  Yes

  No

  N/A

• Do they have an action plan posted?

  Yes

  No

  N/A

• Is the red book (manager log) being used?

  Yes

  No

  N/A

• Is the sales chart posted and up to date?

  Yes

  No

  N/A

• Is the Manager Serv-Safe certified? ( list name and expiration date) Are all tax licenses posted?

  Yes

  No

  N/A

Compliance

• Are all employees including the manager in full uniform? Grill,fry, & make all must have aprons on. The front line employees do not wear aprons.

  Yes

  No

  N/A

• Was there a pre-shift meeting done today?

  Yes

  No

  N/A

• Are all items available for sale?

  Yes

  No

  N/A

• Are employees following the proper hand washing procedures? Are they using gloves properly?

  Safe

  At Risk

  N/A

• Are only approved food products being used?

  Yes

  No

  N/A

• Are all products properly dated and rotated? Are there any expired products?

  Safe

  At Risk

  N/A

• Are all formulas being followed?

  Yes

  No

  N/A

• Are fries made fresh? Partial cooked or double cooking fries is not allowed.

  Yes

  No

  N/A

• Is the temperature log available and in use? Is the action log being used when necessary? Temps must be taken 2 times a day.

  Safe

  At Risk

  N/A

• Is the temperature of the cold food in the reach in and walk in at or below 41?

  Safe

  At Risk

  N/A

• Is the temperature of the hot food at or above 140?

  Safe

  At Risk

  N/A

• Is there only one person per register?

  Yes

  No

  N/A

• Are receipts being given to every customer?

  Yes

  No

  N/A

• Is the safe closed and secure?

  Yes

  No

  N/A

• Is the safe code change log available and current?

  Yes

  No

  N/A

• Do all deposits have 2 sets of initials on them?

  Yes

  No

  N/A

• Are all banking safety procedures being followed?

  Yes

  No

  N/A

• Are there 2 weeks of schedules posted?

  Yes

  No

  N/A

• Are the back doors and service doors locked and secure?

  Yes

  No

  N/A

• Is all food stored at least 6" off the floor?

  Safe

  At Risk

  N/A

• 10 or more cleanliness items?

  Safe

  At Risk

  N/A

One on One Manager Discussion

• My top 3 concerns for this location are?

• What are the manager's top 3 concerns?

• What does the staff need to be recognized/complimented for?

• Person receiving this inspection.

  Sign