Were you greeted with an enthusiastic tone within 5 seconds of arriving at the order point?
Did you have a 30 second or less window wait time?
Does the team member in the window exhibit the Core 4?
When thanked, did Team Member respond with "My Pleasure!"?
Was order verified by the Order Taker and was the price relayed?
Was your name confirmed at the point of payment?
Were you handed a large straw with your beverage?
Was your order accurate?
Are all team members wearing safety vests?