Driver Field Audit

Audit

Safety

Is the driver in proper uniform, clean, professional and wearing safety boots?

Is the truck parked in a secure location with safety cones visible?

Does the driver leave their truck properly secure, windows up and keys in hand?

Properly operates lift gate and pallet jack

Does the driver use proper lifting techniques?

Efficient and effective with operating a hand truck

Customer Service

Is the customer greeted at the time of delivery?

Was the check in process completed accurately ?

Was product put away, rotated and organized?

Was sales rep contacted when appropriate ?

Transportation

Does the driver follow all driving laws and regulations?

Is the cargo condensed, stacked properly and secure for transport?

Is the driver operating vehicle with rear door down securely latched and lift gate in the upright position?

Compliance

Understands and uses XATA properly

Understands all DOT hours of service

Understands meal period guidelines both State and Federal regulations

Driver Field Audit

Observation

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Audit

Safety

Is the driver in proper uniform, clean, professional and wearing safety boots?

Is the truck parked in a secure location with safety cones visible?

Does the driver leave their truck properly secure, windows up and keys in hand?

Properly operates lift gate and pallet jack

Does the driver use proper lifting techniques?

Efficient and effective with operating a hand truck

Customer Service

Is the customer greeted at the time of delivery?

Was the check in process completed accurately ?

Was product put away, rotated and organized?

Was sales rep contacted when appropriate ?

Transportation

Does the driver follow all driving laws and regulations?

Is the cargo condensed, stacked properly and secure for transport?

Is the driver operating vehicle with rear door down securely latched and lift gate in the upright position?

Compliance

Understands and uses XATA properly

Understands all DOT hours of service

Understands meal period guidelines both State and Federal regulations