Duty Manager Report - 2022 - duplicate - duplicate

• Conducted On

  Date

• Prepared By

• Location
  Address

• Completed On

  Date

PUBLIC AREAS

• Main Entrance Clean & Tidy

  Yes

  No

• Valet Parking Manned <br>

  Yes

  No

• Lobby Clean & Tidy

  Yes

  No

• Reception/GR/Concierge / Reservation Well Managed

  Yes

  No

• Meeting Rooms Cleaned and Well Maintain

  Yes

  No

• Guest Elevators Cleaned and Well Maintain

  Yes

  No

• Pool, Beach & Kids Club Cleaned and Well Maintain

  Yes

  No

• Hydro Massage Pool / Treatment Rooms Cleaned and Well Maintain

  Yes

  No

• Gym

  Yes

  No

• Spa & Recreation Changing Room

  Yes

  No

• 3rd Floor Pool and Spa Cleaned and Well Maintain

  Yes

  No

• Yes

  No

BACK OF THE HOUSE

• Staff Locker Rooms Cleaned and Well Maintain

  Yes

  No

• Basement Corridors / Back of the House Cleaned and Well Maintain

  Yes

  No

• Staff Cafeteria Food / Cleanliness and Well Maintain

  Yes

  No

• Kitchen, Pastry Cleaned and Well Maintain

  Yes

  No

• Receiving Area Cleaned and Well Maintain

  Yes

  No

• Villas Surroundings Cleaned and Well Maintain

  Yes

  No

• Garbage Room / Area Organized and Well Maintain

  Yes

  No

• Parking Cleaned and Well Maintain

  Yes

  No

• Al Manzil Club House Cleaned and Well Maintain

  Yes

  No

• Villa Pool & Beach Area Cleaned and Well Maintain

  Yes

  No

• Marina, Chiller Yard Area Cleaned and Well Maintain

  Yes

  No

FOOD & BEVERAGES

SEVILLA

• Outlet properly manned

  Yes

  No

• Smooth operation

  Yes

  No

CAFE MOZART

• Outlet properly manned

  Yes

  No

• Smooth operation

  Yes

  No

BLACK PEARL

• Outlet properly manned

  Yes

  No

• Smooth operation

  Yes

  No

WANASAH

• Outlet properly manned

  Yes

  No

• Smooth operation

  Yes

  No

LA PISCINE POOL BAR & RESTAURANT

• Outlet properly manned

  Yes

  No

• Smooth operation

  Yes

  No

AZUR RESTAURANT

• Outlet properly manned

  Yes

  No

• Smooth operation

  Yes

  No

ROOM SERVICE

• Properly manned

  Yes

  No

• Smooth operation

  Yes

  No

ADDITIONAL INFORMATION IN MAJOR ISSUES AFFECTING THE OPERATION, GUESTS, EMPLOYEES, PROPERTY UPKEEP, MAINTENANCE & ENERGY CONTROL

• Issues involving guests

  Yes

  No

• Issues involving employees

  Yes

  No

• Maintenance, property damage, etc.

  Yes

  No

• Energy conservation, lighting, AC, etc.

  Yes

  No

• Safety and Security issues

  Yes

  No

• Hygiene issues

  Yes

  No

• Service issues

  Yes

  No

• Overall Operation: Comments and Feedback

DAILY EVENTS

• Yes

  No

ARRIVALS / VIPs

• Guest Met:

  Yes

  No

• Guest Name:

• Rooms Checked:

  Yes

  No

• Room number and remarks:

• Yes

  No

• Photos

  Media

• MOD

  Sign