Information
-
I am:
- FS1533 - Andy Gilbert
- FS1726 - Lee Castle
- FS2262 - Ashley Smith
- FS2623 - Barry Tipper
- FS3047 - Simon Jelfs
- FS3104 - Dan Mayfield
- FS3135 - Nigel Watson
- FS3338 - Nicholas Smith
- FS3513 - James O'Donnell
- FS3692 - James Farquarson
- FS3763 - Rob Cerrone
- FS4151 - Chris Williams
- FS4252 - Jack Gittens
- FS4354 - Mark Edwards
- FS4446 - Dave Newton
-
Today's date
-
Engineer who previously completed work
- FS1533 - Andy Gilbert
- FS1726 - Lee Castle
- FS2262 - Ashley Smith
- FS2623 - Barry Tipper
- FS3047 - Simon Jelfs
- FS3104 - Dan Mayfield
- FS3135 - Nigel Watson
- FS3338 - Nicholas Smith
- FS3513 - James O'Donnell
- FS3692 - James Farquarson
- FS3763 - Rob Cerrone
- FS4151 - Chris Williams
- FS4252 - Jack Gittens
- FS4354 - Mark Edwards
- FS4446 - Dave Newton
-
Location
Details
-
Date of original visit?
-
Original job type
- Service Call
- New Install
- Multiroom
- HD Upgrade
- MHO
- Other
Previous job
-
Did the engineer leave a mobile number?
-
Why did you not call the engineer directly?
-
Comments:
Coaching, Feedback & Development areas.
General observations:
-
Were phone lines connected to STB's?
-
Was Router connected to stb?
-
All cable routes and fixing to our team standard?
-
Had the box been downloaded?
-
Add media
-
The main reason I visited this job today was...
- chewed cable
- cable not customers satisfaction
- cable was joined
- f connectors not tight or not been replaced
- not sufficient clips in cable
- no phone lines run
- phone line not to customers satisfaction
- not connected to router
- box/es not downloaded
- card not paired correctly
- dish not changed
- lnb failure
- box failure
- telephone line not working since visit
- not connected additional equipment
- rf output 2 not switched on
- customer needed more demo
- customer wanted to know about additional srvs
- TV ratio incorrect
- remote not programmed
- faulty remote
-
Anything other reason I visited today that isn't listed above!
-
Engineer signature:
