East 4 SE On Site Support Document V2.1

• DTH Engineer / Tech No.

• Job No,

• Job Type

  Select Service New customer install Existing customer upgrade Moving home install 1 Extra Multiscreen box only 2 Box or more install Install & Relocate Relocate ONLY

  • Service
  • New customer install
  • Existing customer upgrade
  • Moving home install
  • 1 Extra Multiscreen box only
  • 2 Box or more install
  • Install & Relocate
  • Relocate ONLY
• Location
  Address

• Conducted on

  Date

• Completed By:

Risk Assessment

• Are there any EXTERNAL hazards, which are NOT controllable?

  YES

  NO

• If YES, Please select any hazards below:

  Select Adverse Weather Third Party Traffic Existing Equipment Property Garden Ground Parking Other

  • Adverse Weather
  • Third Party
  • Traffic
  • Existing Equipment
  • Property
  • Garden
  • Ground
  • Parking
  • Other

• EXTERNAL HAZARD - Please enter any additional information if required:

• Make a note of the hazard and contact your Team Manager<br><br>Can you proceed?

  YES

  NO

• Are there any INTERNAL hazards, which are NOT controllable?

  YES

  NO

• If YES, Please select any hazards below:

  Select Furniture Pets Children Doorways Loft Working Utilities Stairs Other

  • Furniture
  • Pets
  • Children
  • Doorways
  • Loft Working
  • Utilities
  • Stairs
  • Other

• INTERNAL HAZARD - Please enter any additional information if required:

• Make a note of the hazard and contact your Team Manager<br><br>Can you proceed?

  YES

  NO

• Where is/will the dish be located?

  Select Front Side Back Flat Roof Chimney Other

  • Front
  • Side
  • Back
  • Flat Roof
  • Chimney
  • Other

• How will you be running the cable?

  Vertically and at low level

  High level

  Other

• Confirm use of cable hierarchy of control

  YES

  NO

• Which type of ladder will be used?

  Select No Ladder Hop Up Combi Single Double Triple Extended 15's

  • No Ladder
  • Hop Up
  • Combi
  • Single
  • Double
  • Triple
  • Extended 15's

• Have you used CAT ladders during this visit?

  YES

  NO

• Have you used DAT ladders during this visit?

  YES

  NO

• Confirm use of ladder hierarchy of control

  YES

  NO

• Confirm use of PPE

  YES

  NO

Visit Details

• DTH Engineer on site

  Yes

  No

• Customer fully aware of situation

• Type of support required

  DTH

  DAT

  SAT

  NLoS Check

• SE required to complete

  Coaching

  Full Job

  Part Job

• Description of work required

• Photo's of issue

  Media

• Sketch of issue

  Drawing

• DTH Engineer Assisting

  Yes

  No

• Final Job Status

  Complete

  Cancelled

  Rebooked

• DTH Engineer

  Sign

• SE Engineer

  Sign