• Number of Staff

So I can best understand how I can help you, do you mind if I ask you some questions about your organisation?

  • What does your company specialise in?

  • How long have you been in operation for?

  • What do you believe is your competitive advantage?

  • To become more competitive, where do you feel the business could improve?

  • what are the primary goals for your business over the next 12 to 24 months?

  • What will be your obstacles to achieving your 12 to 24 goals?

Manufacturing/Production

  • Efficiency

  • Quality

  • Employees Knowing and following S.O.P

  • Identifying & dealing with Waste Within Your Production Processes

  • Time Management

  • Care of Tools

  • Preventative Maintenance

  • House Keeping

  • Fault Finding

  • Documentation

  • Internal Communication

  • Induction

  • Job Role Reponsibility/Work Ownership

  • Manual Handling

Sales/Customer Service

  • Communication

  • Customer Services Internal & External

  • Documentation

  • Use Computers for Business & eCommerce

  • Lead Generation/Cold Calling/Client liase

  • Accessing Client Data

  • Produce Financial Reports

  • Selling Products & Services

  • Implementing Advertising

  • Merchandising

  • Job Ownership/Attitude

  • Staff Retention

  • Culture/Morale

  • Presenting

  • Meeting KPI's

  • Sales Reporting

  • Territory Management

  • Product Knowledge

  • Time Management

  • Working in Diverse Culture

  • Produce Reports

  • Exercise Initiative

  • Process Customer Issues

  • Dispute Resolution

  • Professional Development

  • Networking

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