Information
-
Audit Title
-
Document No.
-
Client / Site
-
Conducted on
-
Prepared by
-
Location
-
Personnel
-
Number of Staff
So I can best understand how I can help you, do you mind if I ask you some questions about your organisation?
-
What does your company specialise in?
-
How long have you been in operation for?
-
What do you believe is your competitive advantage?
-
To become more competitive, where do you feel the business could improve?
-
what are the primary goals for your business over the next 12 to 24 months?
-
What will be your obstacles to achieving your 12 to 24 goals?
Warehouse
-
Damaged Stock/Spoilage
-
Manual Handling
-
Waste
-
Documentation
-
Paper Flow
-
Stock Control
-
Stock Rotation
-
Employees Knowing and following S.O.P
-
Picking & Packing
-
Induction
-
Basic Computer Skills
-
Security
-
Efficiency
-
Communication
-
Customer Services Internal & External
-
Job Ownership/Attitude
-
Staff Retention
-
Culture/Morale
-
Working in Diverse Culture
Distribution/Transport
-
Load Restraint/Calculating Loads
-
Damaged Stock/Spoilage
-
Manual Handling
-
Fatigue Management/Sleep Deprivation
-
Time Management
-
Meeting Transport Windows
-
Documentation
-
Customer Service
-
Communication
-
Induction
-
Security
-
Road Accidents
-
Conflict Resolution
-
Navigation/Road Maps
-
Job Ownership/Attitude
-
Employees Knowing and following S.O.P
-
Staff Retention
-
Culture/Morale
Sales/Customer Service
-
Communication
-
Customer Services Internal & External
-
Documentation
-
Use Computers for Business & eCommerce
-
Lead Generation/Cold Calling/Client liase
-
Accessing Client Data
-
Produce Financial Reports
-
Selling Products & Services
-
Implementing Advertising
-
Merchandising
-
Job Ownership/Attitude
-
Staff Retention
-
Culture/Morale
-
Presenting
-
Meeting KPI's
-
Sales Reporting
-
Territory Management
-
Product Knowledge
-
Time Management
-
Working in Diverse Culture
-
Produce Reports
-
Exercise Initiative
-
Process Customer Issues
-
Dispute Resolution
-
Professional Development
-
Networking