Engineering Engagement Copy

• Conducted on

  Date

• Business Department

  Select New Aircraft Fleet Stream Longhaul Fleet Stream Shorthaul Fleet Stream Cabin Excellence FSF BACE BAAE BAIE BAMC BAMG LGW Line Maintenance Planning Technical and Quality Supply Chain - BADC Supply Chain - Core Office

  • New Aircraft Fleet Stream
  • Longhaul Fleet Stream
  • Shorthaul Fleet Stream
  • Cabin Excellence
  • FSF
  • BACE
  • BAAE
  • BAIE
  • BAMC
  • BAMG
  • LGW
  • Line Maintenance
  • Planning
  • Technical and Quality
  • Supply Chain - BADC
  • Supply Chain - Core Office

• Head of Department

  Select Rob Crew Mal Clear Jo James James Murray-Smith Brian Currie Dave Clear Dave Yates Keith Rose Matt Hancox

  • Rob Crew
  • Mal Clear
  • Jo James
  • James Murray-Smith
  • Brian Currie
  • Dave Clear
  • Dave Yates
  • Keith Rose
  • Matt Hancox

• Operations Manager

• Team Manager

• Location and shift
  Address

• Prepared by

Visible engagement information

• Is the information on the notice board/information screen:

  Select Relevant to the company and work area Up to date Well presented and maintained Informative No visible information evident

  • Relevant to the company and work area
  • Up to date
  • Well presented and maintained
  • Informative
  • No visible information evident

• Who is responsible for updating the notice board/information screen?

• Is the Engineering weekly performance data displayed and up to date?

  Yes

  No

  N/A

• Is the local performance data displayed and up to date?

  Yes

  No

  N/A

• Ar there any health and safety bulletins or information posters displayed?

  Yes

  No

  N/A

• Is there any Speak Up Survey information displayed in the area?

  Yes

  No

  N/A

Briefings

• Is a daily operational briefing carried out regularly?

  Yes

  No

  Occasionally

  N/A

• Daily operational briefing is relevant, informative and engaging (0 to 10 scale, 10 being excellent)

• Is a weekly business performance briefing carried out regularly?

  Yes

  No

  Occasionally

  N/A

• Weekly business performance briefing is relevant, informative and engaging (0 to 10 scale, 10 being excellent)

• Is a monthly business update briefing carried out regularly? (normally delivered by the Ops Manager or HoD)

  Yes

  No

  Occasionally

  N/A

• Monthly business performance briefing is relevant, informative and engaging (0 to 10 scale, 10 being excellent)

• Do the quarterly financial results get briefed regularly? (normally delivered by the Ops Manager or HoD)

  Yes

  No

  Occasionally

  N/A

• Quarterly finance briefing is relevant, informative and engaging (0 to 10 scale, 10 being excellent)

• Have people had the opportunity to meet or have a briefing with their Head of Department or Director in the past 6 months?

  Yes

  No

  N/A

• Is there anything else people would like to receive information about on a regular basis?

Engagement facilities

• Is there a quiet room available for 1-2-1 meetings?

  Yes

  No

  N/A

• Is there a projector or large display screen available for presentations?

  Yes

  No

  N/A

• Is the seating layout suitable for receiving presentations and briefings?

  Yes

  No

  N/A

• If the seating layout is not suitable, can it be temporarily adapted for presentations?

  Yes

  No

  N/A

• Is the briefing area conducive for briefings, I.e. Low external noise, lighting, low internal noise etc.

  Yes

  No

  N/A

• What changes would be required I order to improve the seating area?

Time with my manager

• Is there evidence of an induction programme for new staters? E.g. Induction plan, tick sheet, mentor programme etc.

  Yes

  No

  N/A

• Details of evidence

• Is there evidence of colleague 1-2-1s being held by the local manager or supervisor? (Ideally all non management colleagues should receive a six monthly 1-2-1 with either their AMS, tea leader or manager)

  Yes

  No

  N/A

• Details of evidence

• Is there any evidence of individual development plans being set supporting either career progression or technical qualifications?

  Yes

  No

  N/A

• Details of evidence

• Are LAE 2 performance reviews being carried out every six months? (Completed on a standard form)

  Yes

  No

  N/A

• Details of evidence

• Is there any evidence of TMG MAP reviews being carried out on a regular basis? (Should be every month, minimum every 2 months)

  Select MAP reviews held regularly Business Objectives set in ASCEND Development Objectives set in ASCEND ASCEND updated with progress against objectives No evidence N/A

  • MAP reviews held regularly
  • Business Objectives set in ASCEND
  • Development Objectives set in ASCEND
  • ASCEND updated with progress against objectives
  • No evidence
  • N/A

• Details of evidence

• Are apprentices receiving regular documented feedback during and at the end of their placements?

  Yes

  No

  N/A

• Details of evidence

• Speak to apprentices allocated to the shift. How would they rate the shifts engagement and support with the apprentice programme? (0 to 10 scale, 10 being excellent)

Manager

• How confident and engaging did the manager appear during the shift briefing? If no shift briefing, assign a score of 0, (0 to 10 scale, 10 being excellent).

• What additional support does the Manager require in delivering presentations and promoting engagement within their area?

• Does the Manager have access and know how to access the Engagement Sharepoint site?

  Select Has access to the site Can navigate their way around the site No access Cannot Navigate around site

  • Has access to the site
  • Can navigate their way around the site
  • No access
  • Cannot Navigate around site

• Does the Manager have access to the Engagement Yammer site?

  Select Has access to the site Can navigate their way around the site No access Cannot Navigate around site

  • Has access to the site
  • Can navigate their way around the site
  • No access
  • Cannot Navigate around site

• Is the manager aware of the weekly brief and able to access it?

  Yes

  No

  N/A

• How much time does the Manager spend away from their desk engaging with their team? 10% increments, e.g. 1=10%, 2=20% etc.

• Are weekly team meetings held with the local management team, e.g. TMGs, Team Leaders etc.

  Yes

  No

  N/A

• How often does the Manager hold open talks with his team?

  Weekly

  Monthly

  Bi-monthly

  Quarterly

  Never

• Is there evidence of reward and recognition in the area?

  Yes

  No

  N/A

• What evidence?

• Have the Speak Up Survey results been presented to the team?

  Yes

  No

  N/A

• Have the top 3 Speak Up Survey action items been identified and agreed?

  Yes

  No

  N/A

• Have the Speak Up Survey action plans in place and communicated regularly?

  Yes

  No

  N/A

Wellbeing

• Working Time Legislation discussed and evidence available to demonstrate that it is under control.

  Yes

  No

  N/A

• Is there a range of nutritional food available in the local vending machines?

  Yes

  No

  N/A

• What variety of food is available?

• Is there any evidence of vandalism or graffiti in the area?

  Select Evidence of Graffiti Evidence of Vandalism No Evidence

  • Evidence of Graffiti
  • Evidence of Vandalism
  • No Evidence

• Kitchen facilities available, clean and functionality?

  Select Facilities available Facilities are clean Facilities are operational No facilities available Facilities are not clean Facilities have unreported defects

  • Facilities available
  • Facilities are clean
  • Facilities are operational
  • No facilities available
  • Facilities are not clean
  • Facilities have unreported defects

• Rest area is clean, quiet and in a good state of repair?

  Select Facilities available Facilities are clean Facilities are operational No facilities available Facilities are not clean Facilities have unreported defects

  • Facilities available
  • Facilities are clean
  • Facilities are operational
  • No facilities available
  • Facilities are not clean
  • Facilities have unreported defects

• Wash rooms are clean and in a good state of repair?

  Select Facilities available Facilities are clean Facilities are operational No facilities available Facilities are not clean Facilities have unreported defects

  • Facilities available
  • Facilities are clean
  • Facilities are operational
  • No facilities available
  • Facilities are not clean
  • Facilities have unreported defects

• Comments on the state of the area

Follow up actions and comments