Information

  • Conducted on

  • Prepared by

  • Location

  • Sub location

  • Shift Manager

  • Team or department

Communication

  • Do you receive a team or shift briefing from your Supervisor or Manager?

  • How often do you receive a briefing?

  • What topics are covered in the daily briefing?

  • How useful do you find the briefings from your Manager? (Not very useful (0) Very useful (5))

  • Does you Manager set the tone by:

  • Are the weekly Engineering performance metrics discussed/presented to the team/shift?<br>e.g. TDR, ADDs, Cabin performance, schedule impact, delays etc.

  • How well are the performance metrics explained? (Not very well (0) Very clearly (5))

  • Are you notified when a briefing is taking place?

  • How are you normally informed when a business briefing is taking place?

  • Do you receive a monthly detailed business briefing?

  • Who normally delivers the detailed business briefing?

  • Have you received a quarterly financial performance briefing?

  • Was the briefing relevant and easy to follow? (Not very relevant (0) Very relevant (5))

  • How likely are you to ask questions during a business briefing? ( Not very likely (0) Very likely (5))

  • Apart from briefings, what other media do you read or use to keep up to date?

  • Is there any other information you would like to receive?

  • Do you know the management team in your department?

  • When did you last meet or have a briefing with your GM?

  • How often would you like to see your General Manager?

  • How comfortable do you feel approaching or asking a question of your General Manager? (Not very confident (0) Very confident (5))

  • Do you feel that your General Manager listens to concerns you may have?

Development

  • Have you been offered a 1-2-1 meeting with your manager or supervisor to discuss your development?

  • How often do you meet with your Supervisor or Manager?

  • How often would you like to meet with your Supervisor or Manager?

  • Do you feel able to approach your Manager/Supervisor about any concerns or personal issues that you may be dealing with?

  • Have you received appropriate training to carry out your role?

  • Do you feel that you have been offered sufficient opportunities to attend training that may support your development?

Wellbeing

  • Have you received recognition from your Manager/Supervisor for any tasks you may have carried out?

  • How were you recognised?

  • After a period of illness/absence, have you had a return to work discussion with your Manager/Supervisor?

  • Do you know about the British Airways Wellbeing initiative and portal?

  • Do you feel that you have relevant information that supports your wellbeing?

  • Do you know who your Wellbeing advisor is within your department?

  • Are you aware of the limits with regards to drugs and alcohol?

  • Are you aware of when you may be tested?

  • Are you aware of the Helpdirect service available to all colleagues?

  • Are you aware of safe call?

  • Do you feel that you have the necessary tools to do your job?

  • What tools do you need to support you in your job?

  • Do you know how to replace or request equipment or tools?

  • What wellbeing information would you like to receive more information about? E.g. Drugs and alcohol awareness, dealing with stress, nutrition and health etc.

Customer

  • Are you familiar with the Customer Hallmarks?

  • Do you confiedent meeting and engaging with our customers?

  • Comments

  • Do you receive any feedback or information about the customer viewpoint of our products and performance?

  • What would you like to see more of in terms of support for engineers with regards to engaging with customers?

Summary

  • Is there anything else you would like to mention with regards to engagement and wellbeing?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.