Individual Apprentice Questionnaire

• Conducted on

  Date

• Apprentice year

  First year

  Second year

  Third year

  Fourth year

• Type of apprenticeship

  Business

  Aircraft Maintenance

  Customer Engineering

• Location

  LHR

  LGW

  Business Units

  Other

• Sub location

  Select T5 Shorthaul CET T5 Shorthaul Casualty Longhaul Casualty LGW H6 LGW Terminals MMU SCC FSF Engine Shop Logistics BAMC BAMG BAAE BACE BAIE BADC London City CET Base Paint T5 Longhaul Line Maintenance

  • T5 Shorthaul
  • CET T5
  • Shorthaul Casualty
  • Longhaul Casualty
  • LGW H6
  • LGW Terminals
  • MMU
  • SCC
  • FSF
  • Engine Shop
  • Logistics
  • BAMC
  • BAMG
  • BAAE
  • BACE
  • BAIE
  • BADC
  • London City
  • CET Base
  • Paint
  • T5 Longhaul
  • Line Maintenance

• Engineering Manager:

• Team, shift or department

• Survey completed by:

Arrival in the area

• Did you receive an induction on your first day in the area?

  Yes

  No

  N/A

• Did the induction include a health and safety briefing?

  Yes

  No

  N/A

• How useful did you find the induction training?

  Not very useful

  Quite useful

  Useful

  Very useful

• Were you provided with contact details for the area?

  Yes

  No

• Were you introduced to the local Manager?

  Yes

  No

• Do you know who the area champion or apprentice mentor is?

  Yes

  No

  No Champion in the area

The placement

• Are you invited by the area to attend their weekly, monthly or quarterly business briefings?

  Yes

  No

  Receive a separate briefing

• Do you understand the content of the briefings that are discussed?

  Yes

  No

  N/A

• How useful/interesting do you find these business briefings?

  Not very useful/interesting

  Quite useful/interesting

  Very useful/interesting

  Excellent

  N/A

• Do you receive regular feedback from the team/department during your placement?

  Weekly

  Bi weekly

  Monthly

  Do not receive any feedback

• Has the feedback been useful, constructive and helpful?

  Not very useful/interesting

  Quite useful/interesting

  Very useful/interesting

  Excellent

  N/A

• Do you feel that you are treated as an individual?

  Yes

  No

• What department do you feel part of?

  GLA

  Engineering

  Both

  Other

• Have you be made to feel part of the team in your placement?

  Yes

  No

• How useful has this placement been in developing your skills relevant to your apprenticeship?

  Not very useful

  Quite useful

  Useful

  Very useful

• Have you been provided with sufficient time in this area in support of your apprenticeship?

  Yes

  No

• Do you know how to report an incident on eBasis?

  Yes

  No

Skills development

• Have you received sufficient hand or business skills training in support of your apprenticeship

  Yes

  No

  N/A

• How useful and relevant was the training your received?

  Not very useful/interesting

  Quite useful/interesting

  Very useful/interesting

  Excellent

  N/A

• What additional training would you like to receive to support your development?

NVQ and college work

• Has the work in this placement been relevant to your NVQ?

  Yes

  No

  N/A

• How relevant? (Not at all relevant (0) to very relevant (5))

• Are you provided with time to complete your NVQ workbook?

  Yes

  No

  N/A

• Is this sufficient?

  Yes

  No

• Do you have regular 1-2-1 meetings with you NVQ Assessor?

  Yes

  No

  N/A

• When did you last meet with your NVQ Assessor?

  < 1 month

  < 2 months

  < 3 months

  > 3 months

• How useful do you find your meetings with your NVQ Assessor?

  Not very useful/interesting

  Quite useful/interesting

  Very useful/interesting

  Excellent

  N/A

• How confident are you that you will finish your NVQ on time, within the period of the apprenticeship? (Not very confident (0) Very confident (5)

• How would you rate your college instructors? (Poor (0) Excellent (5))

Programme Support

• Do you have regular contact with your Programme Manager?

  Yes

  No

• How supportive would you say your Programme Manager is? (Not very supportive (0) Very supportive (5))

• Do you have regular 1-2-1 meetings with your programme manager?

  Yes

  No

• When did you last meet with your programme manager for a 1-2-1 development/progress meeting?

  < 1 month

  < 2 months

  < 3 months

  > 3 months

• Do you review your personal development and progress during your meetings?

  Yes

  No

• Have you received any recognition from your Programme Manager about your achievements and/or accomplishments?

  Yes

  No

• Does your Programme Manager provide you with sufficient information in support of your apprenticeship?

  Yes

  No

• How useful is this information?

  Not very useful/interesting

  Quite useful/interesting

  Very useful/interesting

  Excellent

  N/A

• What additional information or support would like to receive?

• Is your programme manager easily contactable?

  Yes

  No

• Does your programme manager respond to your emails or telephone calls in a timely manner?

  Always

  Often

  Occasionally

  Never

• Following a period of absence, have you had a return to work discussion with your programme manager?

  Yes

  No

  N/A

• Do you feel comfortable approaching your manager about personal issues?

  Yes

  No

• Do you receive regular communications from the Global Learning Academy?

  Yes

  No

• Have you been made aware of Helpdirect?

  Yes

  No

Tools to do your job

• Have you received the following PPE and uniform items?

  Select Safety shoes Safety eye wear Wet weather/winter clothing Full uniform

  • Safety shoes
  • Safety eye wear
  • Wet weather/winter clothing
  • Full uniform

• Are you missing any equipment or clothing?

• Do you have a personal locker?

  Yes

  No

• Have you been issued with personal tools?

  Yes

  No

  N/A

• How would you rate the tools you have been issued with?

  Poor

  Average

  Good

  Excellent

  N/A

• What tools are you missing or would you like to have?

Overall experience

• How would you rate the apprenticeship programme? (Poor (0) Excellent (5))

• How could we improve the apprenticeship programme?