Engineering Productivity Audit

• Conducted on

  Date

• Business Department

  Select New Aircraft Fleet Longhaul Fleet Shorthaul Fleet Cabin Excellence Line Maintenance Core Planning Business Development Quality and Technical BAAE BAIE BACE FSF BAMG BAMC Supply Chain - Logistics Supply Chain - Core

  • New Aircraft Fleet
  • Longhaul Fleet
  • Shorthaul Fleet
  • Cabin Excellence
  • Line Maintenance
  • Core Planning
  • Business Development
  • Quality and Technical
  • BAAE
  • BAIE
  • BACE
  • FSF
  • BAMG
  • BAMC
  • Supply Chain - Logistics
  • Supply Chain - Core

• Head of Department

  Select Rob Crew Keith Rose Mal Clear Jo James Brian Currie Bill Kelly Dave Clear Dave Yates James Murray-Smith

  • Rob Crew
  • Keith Rose
  • Mal Clear
  • Jo James
  • Brian Currie
  • Bill Kelly
  • Dave Clear
  • Dave Yates
  • James Murray-Smith

• Operations Manager

• Team Manager

• Location and shift
  Address

• Prepared by

Establishment

• Manager Establishment (measured in terms of %, if N/A, set slider to 100%)

• Duty Engineer/Technical Engineer Establishment (measured in terms of %, if N/A, set slider to 100%)

• AMS/Team Leader Establishment (measured in terms of %, if N/A, set slider to 100%)

• LAE Establishment (measured in terms of %, if N/A, set slider to 100%)

• Technician Establishment (measured in terms of %, if N/A, set slider to 100%)

• Mechanic Establishment (measured in terms of %, if N/A, set slider to 100%)

• Admin Support Establishment (measured in terms of %, if N/A, set slider to 100%)

Capability

• % Duty Engineers/Technical Engineers with all the relevant authorisations for their area? E.g. Longhaul Fleet in T5 should have B747, B767 and B777

• % AMS/Team Leader with all the relevant authorisations for their area? E.g. Longhaul Fleet in T5 should have B747, B767 and B777

• % LAEs with all the relevant authorisations for their area? E.g. Longhaul Fleet in T5 should have B747, B767 and B777

• % Technicians with all the relevant authorisations for their area? E.g. Longhaul Fleet in T5 should have B747, B767 and B777

• % Mechanics with all the relevant authorisations for their area? E.g. Longhaul Fleet in T5 should have B747, B767 and B777

Leave, sickness, training and overtime

• Review the leave book for the past 3 months. Has the shift been within its leave quota for each month? (Leave quota is typically 14% of each grade)

  1 month in quota

  2 months in quota

  3 months in quota

  No months within quota

• Review sickness for the past 3 months. Has the shift been within its sickness quota for each month? (Sickness quota is typically 5%)

  1 month in quota

  2 months in quota

  3 months in quota

  No months within quota

• Review overtime for the past 3 months. Has the shift been within its overtime quota for each month? (Overtime quota is typically 5%)

  1 month in quota

  2 months in quota

  3 months in quota

  No months within quota

• Review training for the past 3 months. Has the shift been within its training quota for each month? (Training quota is typically 2%)

  1 month in quota

  2 months in quota

  3 months in quota

  No months within quota

Peformance

• Is a performance diary actively being used to manage poor performance?

  Yes

  No

  N/A

• Is there evidence of performance improvement plans being set against individuals under EG902?

  Yes

  No

  N/A

• Record evidence of the performance management process being used in the area.

• Review recent sickness records. Is there evidence that return to work discussions have been carried out for all colleagues who have had periods of absence.

  Yes

  No

  N/A

• Are colleagues who have hit an EG300 trigger, been correctly managed through the stages of the process?

  Yes

  No

  N/A

• Record evidence of EG300 return to work and ARI stage meetings

• How many lost time injuries have there been in the past three months?

  Select Zero 1 2 3 4 5 > 5

  • Zero
  • 1
  • 2
  • 3
  • 4
  • 5
  • > 5

• Is there any evidence of follow up actions being taken as a result of a lost time injury?

  Yes

  No

  N/A

Time keeping

• Review a weeks worth of clocking in data. Record the average % ON TIME clock ins across the 7 days.

• Review a weeks worth of clocking out data. Record the average % of people leaving within 10 mins of the official clocking out time across the 7 days.

• What is the average number of minutes people leave work before the official end of shift time?

  Select < 10 Mins > 10 Mins > 20 Mins > 30 Mins > 40 Mins > 50 Mins

  • < 10 Mins
  • > 10 Mins
  • > 20 Mins
  • > 30 Mins
  • > 40 Mins
  • > 50 Mins

• How long after the start of shift do the team engage with the aircraft/component etc.?

  < 5 mins

  > 10 mins

  > 15 Mins

  > 20 Mins

• What is the official length of time of the first break in mins?

• How many minutes over this time do colleagues typically take?

  < 5 mins

  > 10 mins

  > 15 Mins

  > 20 Mins

• What is the official length of time of the second break in mins?

• How many minutes over this time do colleagues typically take?

  < 5 mins

  > 10 mins

  > 15 Mins

  > 20 Mins

• What is the official length of time of the third break in mins? If applicable.

• How many minutes over this time do colleagues typically take? If applicable

  < 5 mins

  > 10 mins

  > 15 Mins

  > 20 Mins

• From your observations, what is the average lost time in minutes everyday?

  Select < 15 mins < 30 mins < 45 mins < 60 mins < 75 mins > 75 mins

  • < 15 mins
  • < 30 mins
  • < 45 mins
  • < 60 mins
  • < 75 mins
  • > 75 mins

Planning

• Is the daily plan and priorities reviewed and agreed with Planning before the start of the shift? E.g. This could be the day before, overnight etc.

  Yes

  No

  N/A

• Do the AMSs/LAEs/Team Leaders receive a daily plan/objectives setting briefing from the Duty Engineer/Production Control?

  Yes

  No

  N/A

• How often is the delivery to plan reviewed during the shift with the AMSs/LAEs/Team Leaders?

  Select Once during the shift Twice during the shift Three times during the shift Four times during the shift More than four times during the shift At the end of shift

  • Once during the shift
  • Twice during the shift
  • Three times during the shift
  • Four times during the shift
  • More than four times during the shift
  • At the end of shift

• What % of the plan did the area deliver too on the day?

Follow up actions and comments