Escape The Cold #1

• Store
  Address

• Manager

• Staff on duty if not manager

• Completed by

• Conducted on

  Date

• NSW promotion #1 Escape the Cold 10th July 2019 till 6th August 2019

ENTRANCE / External

• Entrances and windows clear, clean, no tape, insects, uncluttered and signage in good order

  Yes

  No

  N/A

• A-Frame pricing correct

  Yes

  No

  N/A

• Licensee details correct and visible

  Yes

  No

  N/A

Interior

• All lighting working, no blown/broken/dirty bulbs/fluros, air vents clean

  Yes

  No

  N/A

• All glass doors/windows clean, free of tape, smudges and old promotions

  Yes

  No

  N/A

• All walkways, clean and clear of stock and rubbish

  Yes

  No

  N/A

• Data stripping in good order

  Yes

  No

  N/A

RSA & Licensing Compliance

• RSA Folder up to date

  Yes

  No

  N/A

• Incident book displayed under counter

  Yes

  No

  N/A

• 3 X Cigarette posters on display<br><br>Smoking Kills <br>Notice to Minors <br>Tobacco at this register only

  Yes

  No

  N/A

• 2 X Underage RSA signs near or behind counter

  Yes

  No

  N/A

• 1 X Liquor Licence displayed in a frame near counter

  Yes

  No

  N/A

OH&S & Security

• Forklift Check List completed

  Yes

  No

  N/A

• Daily OH&S check list completed

  Yes

  No

  N/A

• Are all the security cameras in working order

  Yes

  No

  N/A

• Do all Spirit bottles have security caps attached

  Yes

  No

  N/A

• Is the company PC / Tablets stored in a safe place

  Yes

  No

  N/A

Workbuddy

• Is the Manager & staff clocking on & off each shift

  Yes

  No

  N/A

• Are rosters published, printed and displayed in store

  Yes

  No

  N/A

• Are weekly budgets & estimates up to date

  Yes

  No

  N/A

• Are daily sales entered

  Yes

  No

  N/A

Communication

• Are all staff reading memo/emails

  Yes

  No

  N/A

• Night fill sheets/diary being used

  Yes

  No

  N/A

• Underage I.D. Checks - Are all staff regularly informed to check I.D.

  Yes

  No

  N/A

Staff & Customer Service

• Staff in Ritchies uniform wearing name badge, correct foot ware

  Yes

  No

  N/A

• Customer acknowledged and or eye contact within 30 seconds

  Yes

  No

  N/A

• Staff bright and enthusiastically engaged to help customers

  Yes

  No

  N/A

• Store theme music appropriate for the customer and at right volume level

  Yes

  No

  N/A

Sales Counter / Office

• No clutter, clean and clear

  Yes

  No

  N/A

• Grey Bag<br><br>Has the grey liquor bag being returned to H.O. Monday & Wednesday each week

  Yes

  No

  N/A

• Floor clean, no cardboard or rubbish. Bin not visible to the public

  Yes

  No

  N/A

• Folders and Paperwork neat and tidy in correct spot.

  Yes

  No

  N/A

Storeroom / Loading Dock

• No out of date damaged products

  Yes

  No

  N/A

• Damage stock stored in ullage section. Ullage book up to date

  Yes

  No

  N/A

• Floors clean tidy, stock neatly stacked and storeroom OH&S compliance

  Yes

  No

  N/A

Weekly Focus Check IGA + Late Week Specials / Market Day Big Deal sale LWS Friday 19th July - Sunday 21st July 2019 Grants Scotch 700ml $35 M/D Friday 26th July 2019 Tooheys New 24pk $44 (1 day only)

• Are the NSW key lines up and well merchandised:

  Full Compliance

  Some Issues

  Major Issue

  N/A

• Effectiveness of Display

  Excellent

  Very Good

  Good

  Average

  N/A

• **Hahn Super Dry 6 pack $10 ** McGuigan Reserve 750ml Varieties $10

  Full Compliance

  Some Issues

  Major Issue

  N/A

• Promotional Compliance

  Full Compliance

  Some Issues

  Major Issue

  N/A

• Effectiveness of Display

  Excellent

  Very Good

  Good

  Average

  N/A

Ritchies Promotional Check

• Promotional Compliance: IRON JACK - WIN A FIRE PIT IN EVERY STORE - RITCHIES EXCLUSIVE<br>Customers purchase any carton of Iron Jack, complete an entry form (attaching a copy of their receipt as proof of purchase) to enter the draw to win an Iron Jack Firepit.<br>Build an impactful display of Iron Jack Black and Iron Jack Red incorporating the point of sale provided by Lion<br>This promotion runs between Wednesday 10th July and Tuesday 6th August 2019. Managers are to draw the winner and send details to Katherine at H/O

  Full Compliance

  Some Issues

  Major Issue

  N/A

• Effectiveness of Display

  Excellent

  Very Good

  Good

  Average

  N/A

• DOCKET DEALS:<br> Wednesday 10th July until Tuesday 23rd July 2019 **6 pack Extra Dry $12**<br> Wednesday 24th July until Tuesday 6th August 2019 **The Winemakers Cut Chard, Rose, Shiraz purchase 2 bottles for 20** <br>Customers that Spend $30 or more in the supermarket or Liquor Store receive a voucher on the bottom of their docket that can be redeemed in the liquor store. This voucher is to be retained by the cashier and voided by drawing a line through the barcode with a texta. <br>

  Full Compliance

  Some Issues

  Major Issue

  N/A

• Effectiveness of Display

  Excellent

  Very Good

  Good

  Average

  N/A

• RITCHIES WHAT'S HOT: Counter display<br>TBA

  Full Compliance

  Some Issues

  Major Issue

  N/A

• Effectiveness of Display

  Excellent

  Very Good

  Good

  Average

  N/A

• LATE WEEK SPECIAL/MARKET DAY:<br>

  Yes

  No

  N/A

• Effectiveness of Display

  Excellent

  Very Good

  Good

  Average

  N/A

Wine Compliance

• Ritchies Promotional Check (Wine Compliance)

  Premium / A-Store

  Standard / B-Store

  Compact / C-Store

COMPLIANCE

• A-Stores:
  TWE- Wine & Sonos
  TA_KU
  Deen DeBortoli
  Campo Viejo – Bonus Corkscrew (Launch)
  Taylors Estate – Wallabies promotion
  Tempus Two
  Barwang
  Brown Bros Moscato
  Wynns
  Jim Barry Riesling
  

• B-Stores:
  TWE- Wine & Sonos
  TA_KU
  Deen DeBortoli
  Campo Viejo – Bonus Corkscrew (Launch)
  Taylors Estate – Wallabies promotion
  Tempus Two
  

• C-Stores:
  TWE- Wine & Sonos
  TA_KU
  Deen DeBortoli
  Campo Viejo – Bonus Corkscrew (Launch)
  

• Promotional Compliance

  Full Compliance

  Some Issues

  Major Issue

  N/A

• Effectiveness of Display

  Excellent

  Very Good

  Good

  Average

  N/A

Sparkling Compliance

• Ritchies Promotional Check (Sparkling Compliance)

  Premium / A-Store

  Standard / B-Store

  Compact / C-Store

• A-Stores:
  Yellow Sparkling
  DeBortoli King Valley Prosecco
  Yarra Burn Vintage
  Innocent Bystander Prosecco

• B-Stores:
  Yellow Sparkling
  DeBortoli King Valley Prosecco
  Yarra Burn Vintage
  

• C-Store:
  Yellow Sparkling
  DeBortoli King Valley Prosecco
  

• Promotional Compliance

  Full Compliance

  Some Issues

  Major Issue

  N/A

• Effectiveness of Display

  Excellent

  Very Good

  Good

  Average

  N/A

Pre-Mix Compliance

• Ritchies Promotional Check (Pre-Mix compliance)

  Premium / A-Store

  Standard / B-Store

  Compact / C-Store

• A-Stores:
  Jim Beam Black and Cola 10pks
  Bundy OP/Smirnoff Double BLK/CPT Morgan 10pks
  Woodstock & Cola 4.8% 10pks
  Jack Daniels Double Jack & Cola 10pks

• B-Stores:
  Jim Beam Black and Cola 10pks
  Bundy OP/Smirnoff Double BLK/CPT Morgan 10pks
  Woodstock & Cola 4.8% 10pks
  

• C-Stores:
  Jim Beam Black and Cola 10pks
  Bundy OP/Smirnoff Double BLK/CPT Morgan 10pks
  

• Promotional Compliance

  Full Compliance

  Some Issues

  Major Issue

  N/A

• Effectiveness of Display

  Excellent

  Very Good

  Good

  Average

  N/A

Spirit Compliance

• Ritchies Promotional Check (Spirit compliance)

  Premium / A-Store

  Standard / B-Store

  Compact / C-Store

• A-Stores:
  Jim Beam Black Label
  Johnnie Walker Red Label 700ml
  Jamison Irish Whiskey
  Smirnoff Red 700ml
  JD Gentleman Jack
  Kahlua
  Bacardi Carta Blanca 1ltr
  Bombay Sapphire English Estate
  Glen Grant Majors Reserve
  Glenfiddich 12 year old

• B-Store:
  Jim Beam Black Label
  Johnnie Walker Red Label 700ml
  Jamison Irish Whiskey
  Smirnoff Red 700ml
  JD Gentleman Jack
  Kahlua
  Bacardi Carta Blanca 1ltr
  Bombay Sapphire English Estate
  

• C-Stores:
  Jim Beam Black Label
  Johnnie Walker Red Label 700ml
  Jamison Irish Whiskey
  Smirnoff Red 700ml
  JD Gentleman Jack
  Kahlua
  

• Promotional Compliance

  Full Compliance

  Some Issues

  Major Issue

  N/A

• Effectiveness of Display

  Excellent

  Very Good

  Good

  Average

  N/A

Cider & Beer Compliance

• Ritchies Promotional Check (Cider & Beer Compliance)<br>(1-5) CUB & LION – As per weekly floor specials<br>(6) Asahi Super Dry<br>(7) Managers special<br>(8) Managers Special<br>Cider- Mercury Hard 10pks

  Full Compliance

  Some Issues

  Major Issue

  N/A

• Effectiveness of Display

  Excellent

  Very Good

  Good

  Average

  N/A

Non-Negotiable Store Standards

• Out of stock count

• 6 Month refresher 'Authorised Selling of Tobacco'<br>The time has come again for all cashiers to complete their 6-month refreshers for ‘Authorised Selling of Tobacco’<br>I have attached the refresher-training checklist that is also available on the portal under the following headings:<br>Ritchies Portal<br>Front End Team<br>Training and Inductions<br>Tobacco 6-month refresher NSW<br>Tobacco Training NSW<br><br>Can all store/liquor managers ensure every cashier has completed this in the next 2 weeks? <br>It is also a good time to communicate to cashiers when serving cigarettes of Ritchie’s very important rule:<br>Do not hand a customer cigarettes until payment has been finalised<br>

  Yes

  No

  N/A

• Wage-Control: All stores should have received 19/20 store budgets. -Enter budgets into Workbuddy - Plan Rosters Ahead -

  Yes

  No

  N/A

• Store Cleaning

  Yes

  No

  N/A

Communication- check list

• WORKBUDDY <br><br>Ensure time sheets are approved, costed + sales entered by 9:30am daily <br><br>If you cannot complete this task or need help contact Garth or Peter

  Yes

  No

  N/A

Previous IAuditor Actions

• Yes

  No

  N/A

Store Walk

• Managers/Assistant managers ideas?<br><br>What in store promotions do you have/want to run?<br>e.g.<br>-Wine tastings<br>-Beer special (buy-ups)<br>-Craft Beer tasting<br><br>If running, How's it going & what is running

  Yes

  No