Store Check list

• Store
  Address

• Manager

• Staff on duty if not manager

• Completed by

• Conducted on

  Date

• NSW promotion #1 Escape the Cold 10th July 2019 till 6th August 2019

ENTRANCE / External

• Entrances and windows clear, clean, no tape, insects, uncluttered and signage in good order

  Yes

  No

  N/A

Interior

• All lights working

  Yes

  No

  N/A

• A-Frame pricing correct

  Yes

  No

  N/A

• Licensee details correct and visible

  Yes

  No

  N/A

Interior

• All lighting working, no blown/broken/dirty bulbs/fluros, air vents clean

  Yes

  No

  N/A

• All glass doors/windows clean, free of tape, smudges and old promotions

  Yes

  No

  N/A

• All walkways, clean and clear of stock and rubbish

  Yes

  No

  N/A

• Data stripping in good order

  Yes

  No

  N/A

RSA & Licensing Compliance

• RSA Folder up to date

  Yes

  No

  N/A

• Incident book displayed under counter

  Yes

  No

  N/A

• 3 X Cigarette posters on display<br><br>Smoking Kills <br>Notice to Minors <br>Tobacco at this register only

  Yes

  No

  N/A

• 2 X Underage RSA signs near or behind counter

  Yes

  No

  N/A

• 1 X Liquor Licence displayed in a frame near counter

  Yes

  No

  N/A

OH&S / Security / Covid

• No boxes, rubbish, pallets unattended

  Yes

  No

  N/A

• Forklift Check List completed

  Yes

  No

  N/A

• Daily OH&S check list completed

  Yes

  No

  N/A

• Are all the security cameras in working order

  Yes

  No

  N/A

• Do all Spirit bottles have security caps attached

  Yes

  No

  N/A

• Is the company PC / Tablets stored in a safe place

  Yes

  No

  N/A

• Crowd Control Log up to date

  Yes

  No

  N/A

• Cleaning Log up to date

  Yes

  No

  N/A

• Customer limit posters up

  Yes

  No

  N/A

• Sanitiser stand at front of store and full

  Yes

  No

  N/A

• Social distancing floor decals

  Yes

  No

  N/A

• Covid safety plan printed

  Yes

  No

  N/A

• Carton Cutter

  Yes

  No

  N/A

• Moving Stock

  Yes

  No

  N/A

• Empty Pallets

  Yes

  No

  N/A

• Cardboard Compactor

  Yes

  No

  N/A

• Trolley Collection

  Yes

  No

  N/A

• Ladder Usage

  Yes

  No

  N/A

• Safety Steps

  Yes

  No

  N/A

Workbuddy

• Is the Manager & staff clocking on & off each shift

  Yes

  No

  N/A

• Are rosters published, printed and displayed in store

  Yes

  No

  N/A

• Are weekly budgets & estimates up to date

  Yes

  No

  N/A

• Are daily sales entered

  Yes

  No

  N/A

Communication

• Are all staff reading memo/emails

  Yes

  No

  N/A

• Night fill sheets/diary being used

  Yes

  No

  N/A

• Underage I.D. Checks - Are all staff regularly informed to check I.D.

  Yes

  No

  N/A

Staff & Customer Service

• Staff in Ritchies uniform wearing name badge, correct foot ware

  Yes

  No

  N/A

• Customer acknowledged and or eye contact within 30 seconds

  Yes

  No

  N/A

• Staff bright and enthusiastically engaged to help customers

  Yes

  No

  N/A

• Store theme music appropriate for the customer and at right volume level

  Yes

  No

  N/A

Sales Counter / Office

• No clutter, clean and clear

  Yes

  No

  N/A

• Grey Bag<br><br>Has the grey liquor bag being returned to H.O. Monday & Wednesday each week

  Yes

  No

  N/A

• Floor clean, no cardboard or rubbish. Bin not visible to the public

  Yes

  No

  N/A

• Folders and Paperwork neat and tidy in correct spot.

  Yes

  No

  N/A

Storeroom / Loading Dock

• No out of date damaged products

  Yes

  No

  N/A

• Damage stock stored in ullage section. Ullage book up to date

  Yes

  No

  N/A

• Floors clean tidy, stock neatly stacked and storeroom OH&S compliance

  Yes

  No

  N/A

• What does this store stand for (Specialise in?)

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• Be a retailer - How can you improve this offer?

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• Think Local (Be a champion) Local product specialist!

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• Promote locally - Hootsuite

• Select from range

• Build loyalty - Ritchies Card usage rate

• Select from range