Store Check list - Every visit

• Store
  Address

• Manager

• Staff on duty if not manager

• Completed by

• Conducted on

  Date

• NSW Store Visit

OH&S / Security / Covid

• No boxes, rubbish, pallets unattended

  Yes

  No

  N/A

• Daily OH&S check list completed

  Yes

  No

  N/A

• Are all the security cameras in working order

  Yes

  No

  N/A

• Crowd Control Log up to date

  Yes

  No

  N/A

• 

• Cleaning Log up to date

  Yes

  No

  N/A

• 

• Customer limit posters up

  Yes

  No

  N/A

• 

• Sanitiser stand at front of store and full

  Yes

  No

  N/A

• Social distancing floor decals

  Yes

  No

  N/A

• Covid safety plan printed

  Yes

  No

  N/A

• 

• 

• 

• 

• Carton Cutter

• Moving Stock

• Empty Pallets

• Cardboard Compactor

• Trolley Collection

• Ladder Usage

• Safety Steps

Staff & Customer Service

• Staff in Ritchies uniform wearing name badge, correct foot ware

  Yes

  No

  N/A

• Customer acknowledged and or eye contact within 30 seconds

  Yes

  No

  N/A

• Staff bright and enthusiastically engaged to help customers

  Yes

  No

  N/A

• Store theme music appropriate for the customer and at right volume level

  Yes

  No

  N/A

• Any feedback/issues/ideas

  Yes

  No

  N/A