Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Showroom
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First impression of the store
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Excellent
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Good
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Fair
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Poor
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Is the pre open check list being done daily
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Clean and organized
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TVs on the same Channel
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Inviting/Smell good
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All merchandise priced
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Advo Merchandise visible
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Advo on tables and counters
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Front counter and offices clean
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Room to Rent packaged and accessorized
Manager reports
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Manager sign daily
Cash Audit
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Deposits made by 11am Daily
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Is the cash drawer balanced
Truck Audit #1
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Blankets and Tools in the truck
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Truck log being done daily
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Is the Scheduled maintenance being done on time
Truck Audit #2
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Blankets and Tools in the truck
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Is the scheduled maintenance being done on time
Truck Audit #3
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Blankets and Tools in the truck
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Is the scheduled maintenance being done on time
Field Receipt Book Audit
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Book #1
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Are all receipts posted in RSSS
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Book#2
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Are all receipts posted in RSSS
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Book #3
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Are all receipts posted in RSSS
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Store book
Inventory
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Complete twice a month
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90 Day idle inventory tag
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Service/Loaner items over 90 days
Verify 20 file folders
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See attached notes
30+ Files
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Orange file with proper paper work
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Certified mail
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Customer put in teletrack as skip or stolen
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Skip trace done/accurint
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File charges with case number
In store marketing
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What day did we call inactive customers
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What area did we pass out flyers
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Do account managers go out with flyers
Are you a 10
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Would you say the manager has implemented the "10" program
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Can we help them in anyway