2020 TLPA

• Store#

• Conducted on

  Date

• Audit conducted by:

  Select Blue Montez Joseph Munoz Larry Tusing Shannon Griffin Susan Seiffert Regional Manager District Manager

  • Blue Montez
  • Joseph Munoz
  • Larry Tusing
  • Shannon Griffin
  • Susan Seiffert
  • Regional Manager
  • District Manager
• Location
  Address

• Store Number

• High Shrink Store?

  Select Yes No

  • Yes
  • No

• Regional Director

  Select Gary Alexander Garrett Regelman Leah Gallagher Sheri Clancy

  • Gary Alexander
  • Garrett Regelman
  • Leah Gallagher
  • Sheri Clancy

• Region #

• District Manager Name

• District #

• Auditor Name

• Manager Title:

  Select Store Manager FT- Assistant Manager PT- Assistant Manager Keyholder Other

  • Store Manager
  • FT- Assistant Manager
  • PT- Assistant Manager
  • Keyholder
  • Other

• Manager Name

Inventory Control & Shrink Prevention (30 Points)

• 1. Are damaged items tagged, scanned and resolved on a weekly basis and is the store using the correct damage code to process merchandise? Scope 90 days (5 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Management is not processing damages on a weekly basis Damaged items are not labeled with the proper MOS/Damage Tag Damages processed using incorrect damage code

  • Management is not processing damages on a weekly basis
  • Damaged items are not labeled with the proper MOS/Damage Tag
  • Damages processed using incorrect damage code

• Please provide response:

• Please provide response:

• 2. Is the store controlling inventory shortages from the DC by acknowledging & reporting shipment errors/missing cartons within 48 hours of receipt? Review prior months shipment screen for any unacknowledged/unresolved shipment. (90 days) (5 points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Outstanding shipment pending in system without follow-up communication to Inventory Control.

  • Outstanding shipment pending in system without follow-up communication to Inventory Control.

• Please provide response:

• Please provide response:

• 3. Is management acknowledging all merchandise transfers upon receipt and is the transfer system clear of aged merchandise transfers over 15 days in expected arrivals, recently shipped and packing/unpacking status? **Excludes transfers to DC** (5 points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Aged transfers (15+ days) pending in packing/unpacking status Aged transfers (15+ days) in expected arrivals Aged transfers in recently shipped status Received transfers not yet acknowledged in system

  • Aged transfers (15+ days) pending in packing/unpacking status
  • Aged transfers (15+ days) in expected arrivals
  • Aged transfers in recently shipped status
  • Received transfers not yet acknowledged in system

• Please provide response:

• Please provide response:

• 4. Is the MOD able to explain when to request an inventory adjustment and what steps to take when they come across merchandise that shows O/H quantity in the SKU locator but is physically missing from the store? **MOD must mention the following: 5 units per parent SKU must be missing, checking both the sales-floor and back-stock areas.** (5 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select MOD was not able to explain the proper steps to take prior to requesting an inventory adjustment *variance of 5 or more SKUs', check SKU locator MOD was not aware of how to report variances of 5 or more SKUs'

  • MOD was not able to explain the proper steps to take prior to requesting an inventory adjustment *variance of 5 or more SKUs', check SKU locator
  • MOD was not aware of how to report variances of 5 or more SKUs'

• Please provide response:

• Please provide response:

• 5. Is buyer initiated MOS handled per store operation's directive? Scope 30 days (5 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Management is not completing buyer initiated MOS per guidelines Management is not processing buyer initiated MOS with the correct adjustment code

  • Management is not completing buyer initiated MOS per guidelines
  • Management is not processing buyer initiated MOS with the correct adjustment code

• Please provide response:

• Please provide response:

• 6. Is management properly following up on web orders within 15 days of receipt? (5 Points)

  Yes

  No

  No/Other

  N/A

• Which of the following applies to question above?

  Select Expired web orders 15+ days old without documentation.

  • Expired web orders 15+ days old without documentation.

• Please provide response:

• Please provide response:

Customer Service (16 Points)

• 1. Are customers greeted within 30 seconds of entering the store? (5 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select I was not greeted upon entering the store Customers were not greeted upon entering the store

  • I was not greeted upon entering the store
  • Customers were not greeted upon entering the store

• Please provide response:

• Please provide response:

• 2. Are customers consistently re-engaged after the initial greeting both on the sales floor and in the fitting room? (3 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Customers were not re-engaged after the initial greeting while on the sales floor Customers were not re-engaged while in the fitting room

  • Customers were not re-engaged after the initial greeting while on the sales floor
  • Customers were not re-engaged while in the fitting room

• Please provide response:

• Please provide response:

• 3. Is the sales floor clean and organized, free from dust/debris, merchandise, price tags, or sensor tags scattered on the sales floor? (3 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Dust/debris, price tickets, hangers, merchandise sensor tags on the floor. Merchandise disheveled in drawers and/or display tables

  • Dust/debris, price tickets, hangers, merchandise sensor tags on the floor.
  • Merchandise disheveled in drawers and/or display tables

• Please provide response:

• Please provide response:

• 4. Is the POS area organized and free of loose change, clutter and shipment?. (3 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Loose change, accessories, price tickets found in pen holders Consumable items found in cash wrap area POS area/back counter cluttered in unworkable condition Lost and Found items found in cash wrap area

  • Loose change, accessories, price tickets found in pen holders
  • Consumable items found in cash wrap area
  • POS area/back counter cluttered in unworkable condition
  • Lost and Found items found in cash wrap area

• Please provide response:

• Please provide response:

• 5. Is the store using the most current TCC application? (2 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Old TCC applications located at cash wrap Store is using old TCC applications

  • Old TCC applications located at cash wrap
  • Store is using old TCC applications

• Please provide response:

• Please provide response:

Knowledge & Awareness (45 Points)

• 1. Has last week's LP topic been printed and signed by 80% of scheduled staff? (3 points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Last week’s LP topic was not printed Less than 80% of scheduled associates signed the weekly LP training topic sheet

  • Last week’s LP topic was not printed
  • Less than 80% of scheduled associates signed the weekly LP training topic sheet

• Please provide response:

• Please provide response:

• 2. Is the staff member aware of the current monthly LP topic and has the LP bulletin board been updated with the current monthly topic? (3 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Staff Member was not aware of the current monthly LP topic The current monthly LP topic was not posted on the LP bulletin board

  • Staff Member was not aware of the current monthly LP topic
  • The current monthly LP topic was not posted on the LP bulletin board

• Please provide response:

• Please provide response:

• 3. Is the staff member aware of the store's daily loss rate for shrink? (3 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Staff member was not aware of the stores average daily loss rate

  • Staff member was not aware of the stores average daily loss rate

• Please provide response:

• Please provide response:

• 4. Is staff member aware of the stores top 5 shrink departments without referring to the LP bulletin board? (3 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Staff member was not aware of the top 5 shrink departments

  • Staff member was not aware of the top 5 shrink departments

• Please provide response:

• Please provide response:

• 5. Are the current shrink results posted on the LP bulletin board? (3 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Current shrink results were not posted on the LP Bulletin board

  • Current shrink results were not posted on the LP Bulletin board

• Please provide response:

• Please provide response:

• 6. Is the Emergency Contact Reference Sheet completed with all required information and current business partner contacts? Is the Emergency Contact Reference Sheet posted in a visible location on the LP bulletin board? (3 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Required information was not completed on Emergency Contact Reference Sheet. Either PD/FD and/or utility information was missing The Emergency Contact Reference Sheet did not have current business partner names/phone numbers listed

  • Required information was not completed on Emergency Contact Reference Sheet. Either PD/FD and/or utility information was missing
  • The Emergency Contact Reference Sheet did not have current business partner names/phone numbers listed

• Please provide response:

• Please provide response:

• 7. Is the Business Abuse poster posted and visible on the LP bulletin board and is the staff member familiar with the program? (3 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Business Abuse poster was not posted on the LP bulletin board Staff Member was not familiar with the Business Abuse program Business Abuse poster was not visible on the LP bulletin board

  • Business Abuse poster was not posted on the LP bulletin board
  • Staff Member was not familiar with the Business Abuse program
  • Business Abuse poster was not visible on the LP bulletin board

• Please provide response:

• Please provide response:

• 8. Is staff member aware of the "Associate Discount" policy? Areas of concentration: Torrid Cash, Loyalty restrictions, Associate Gift Card guidelines and family members eligible to receive the Associate Discount ? (3 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Staff member was not aware of Torrid Cash or Loyalty program restrictions Staff member was not aware of Associate Gift Card purchase guidelines Staff member was not aware of eligible family members

  • Staff member was not aware of Torrid Cash or Loyalty program restrictions
  • Staff member was not aware of Associate Gift Card purchase guidelines
  • Staff member was not aware of eligible family members

• Please provide response:

• Please provide response:

• 9. Are associate and/or eligible family member transactions tendered by a member management? (5 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Associate tendering family/friend transaction Management tendering own transaction Management tendering family/friend transaction

  • Associate tendering family/friend transaction
  • Management tendering own transaction
  • Management tendering family/friend transaction

• Please provide response:

• Please provide response:

• 10. Is the staff member aware of the bag check policy and are bag checks completed consistently? (3 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Management is not performing bag checks per company guidelines Management is performing bag checks after the associate has clocked out "off" the clock

  • Management is not performing bag checks per company guidelines
  • Management is performing bag checks after the associate has clocked out "off" the clock

• Please provide response:

• Please provide response:

• 11. Is the store following the Associate Hold guidelines? The following information is to be listed on the Hold Tag: Hold type, associate name, current date, hold expires date, SKU information for each item and management signature. Manager holds must be signed by another member of management. Associate Holds cannot exceed 24 hours. (2 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Associate Hold Tag missing required information- hold type, associate name, current date, hold expires date, SKU for each item on hold and/or management signature Manager placing own items on hold and/or authorizing own hold Expired holds exceeding 24 hour policy

  • Associate Hold Tag missing required information- hold type, associate name, current date, hold expires date, SKU for each item on hold and/or management signature
  • Manager placing own items on hold and/or authorizing own hold
  • Expired holds exceeding 24 hour policy

• Please provide response:

• Please provide response:

• 12. Is the store following Customer Hold guidelines? The following information is to be listed on the Hold Tag: Hold type, customer name, current date, hold expires date and SKU for each item. All items in the designated hold area must have a completed hold tag attached, expired holds must be returned to the sales floor by the date listed on the hold tag. (2 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Customer Hold Tag missing required information SKU, name and/or hold type Merchandise in hold area without Hold Tag attached Expired Holds

  • Customer Hold Tag missing required information SKU, name and/or hold type
  • Merchandise in hold area without Hold Tag attached
  • Expired Holds

• Please provide response:

• Please provide response:

• 13. Is the staff member aware of the two methods used by Torrid to identify counterfeit currency? (1. OVI color shifting ink 2.Ultraviolet light) (3 points) <br>

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select The store does not have a UV light to detect counterfeit currency Staff member was unaware of the OVI color shifting ink

  • The store does not have a UV light to detect counterfeit currency
  • Staff member was unaware of the OVI color shifting ink

• Please provide response:

• Please provide response:

• 14. Has the store earned TLC points within the last 90 days? (3 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select The store has not earned TLC points within the past 90 days

  • The store has not earned TLC points within the past 90 days

• Please provide response:

• Please provide response:

• 15. Is the staff member able to explain how to handle credit card transactions when the card does not swipe, the security chip does not read and/or the customer attempts to hand key credit card information into the pin pad? Has the store had any bank chargeback activity within the past 90 days? (3 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Staff member was unable to explain how to handle credit card transactions when the card does not swipe, the security chip does not read and/or customer is attempting to manually enter credit card information from the pin pad The store has bank charge-back activity within the past 90 days

  • Staff member was unable to explain how to handle credit card transactions when the card does not swipe, the security chip does not read and/or customer is attempting to manually enter credit card information from the pin pad
  • The store has bank charge-back activity within the past 90 days

• Please provide response:

• Please provide response:

Loss Prevention (44 Points)

• 1. Are fitting room doors closed and locked when unattended? (1 Point)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Fitting room doors were left open when unattended

  • Fitting room doors were left open when unattended

• Please provide response:

• Please provide response:

• 2. Are fitting rooms free of merchandise and/or storage? (1 Point)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Merchandise was left in the fitting room by a customer Fitting room was being used as storage

  • Merchandise was left in the fitting room by a customer
  • Fitting room was being used as storage

• Please provide response:

• Please provide response:

• 3. Are fitting rooms clear of any signs of theft? (1 Point)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Merchandise tickets and/or defeated sensor tags were found behind benches/chairs, wall grates/pictures and mirrors.

  • Merchandise tickets and/or defeated sensor tags were found behind benches/chairs, wall grates/pictures and mirrors.

• Please provide response:

• Please provide response:

• 4. Is the staff obtaining the customer’s name and physically counting each item when the customer enters the fitting room? (1 Point)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Staff member is not obtaining the customer name and/or obtaining a merchandise piece count prior to customer entering the fitting room

  • Staff member is not obtaining the customer name and/or obtaining a merchandise piece count prior to customer entering the fitting room

• Please provide response:

• Please provide response:

• 5. Is the EAS system working properly? **Ensure the EAS system is working properly by passing merchandise through the front door EAS towers/antenna ** (5 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select The EAS system is not working and/or management has not completed work request ticket through R&M The EAS system was turned off

  • The EAS system is not working and/or management has not completed work request ticket through R&M
  • The EAS system was turned off

• Please provide response:

• Please provide response:

• 6. Can the staff member explain how to properly respond to EAS alarm activations? (2 Point)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Staff member was not aware of how to properly engage a customer who activated the EAS alarm after making a purchase and upon exiting the store Staff member was not able to explain what steps to take when finding unpaid for merchandise in a customer’s bag after responding to a EAS activation Witnessed unacknowledged EAS activation while conducting audit

  • Staff member was not aware of how to properly engage a customer who activated the EAS alarm after making a purchase and upon exiting the store
  • Staff member was not able to explain what steps to take when finding unpaid for merchandise in a customer’s bag after responding to a EAS activation
  • Witnessed unacknowledged EAS activation while conducting audit

• Please provide response:

• Please provide response:

• 7. Is sensor tagging compliance meeting/exceeding company expectation of 95%? Scope- inspect 100 items if more than 5 items are found not tagged = no tag (5 Points) <br>

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select EAS tagging falls below the company minimum guideline of 95%

  • EAS tagging falls below the company minimum guideline of 95%

• Please provide response:

• Please provide response:

• 8. Is management following Trash Removal guidelines? (1) Trash is removed from the store on a daily basis (2) Management personally supervises the removal of any trash (3) Management inspects trash with a witness present (4) Trash is removed while "On" the clock (5) Perimeter door is secured during trash removal process. (2 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Trash is not removed from the store on a daily basis Management not supervising trash removal process Management is not inspecting trash prior to removal Management/Associate taking out trash while "off" the clock Management is leaving perimeter door propped open and/or unlocked during the trash removal process.

  • Trash is not removed from the store on a daily basis
  • Management not supervising trash removal process
  • Management is not inspecting trash prior to removal
  • Management/Associate taking out trash while "off" the clock
  • Management is leaving perimeter door propped open and/or unlocked during the trash removal process.

• Please provide response:

• Please provide response:

• 9. Is management following Store Access guidelines, ensuring perimeter doors/gates remain locked during non-business hours to include store opening/closing activities? (3 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Perimeter doors were not locked prior to store opening Perimeter doors were not locked after store closing Store not secured during register opening and/or closing process

  • Perimeter doors were not locked prior to store opening
  • Perimeter doors were not locked after store closing
  • Store not secured during register opening and/or closing process

• Please provide response:

• Please provide response:

• 10. Is the door from the sales floor leading to the stock room closed during business hours? (2 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select The door from the sales floor leading to the stock room was propped open

  • The door from the sales floor leading to the stock room was propped open

• Please provide response:

• Please provide response:

• 11. Are stock-room/restroom areas clear of stashed merchandise, price tickets and defeated sensor tags which may be an indication of internal theft? (3 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Stashed merchandise found hidden in the stockroom, restroom and/or lockers etc. Merchandise tickets/defeated sensor tags found stashed in stockroom and/or restroom

  • Stashed merchandise found hidden in the stockroom, restroom and/or lockers etc.
  • Merchandise tickets/defeated sensor tags found stashed in stockroom and/or restroom

• Please provide response:

• Please provide response:

• 12. Is the emergency exit door armed/functional? (1 Point)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Exit door panic alarm was not functioning properly and/or the battery was dead The emergency exit door was not armed

  • Exit door panic alarm was not functioning properly and/or the battery was dead
  • The emergency exit door was not armed

• Please provide response:

• Please provide response:

• 13. Has management completed the Monthly Perimeter Door Inspection Log? (1 Point)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Management is not completing the Monthly Perimeter Door Inspection Log

  • Management is not completing the Monthly Perimeter Door Inspection Log

• Please provide response:

  Select The EAS system is not working and/or management has not completed work request ticket through R&M The EAS system was turned off

  • The EAS system is not working and/or management has not completed work request ticket through R&M
  • The EAS system was turned off

• Please provide response:

• 14. Are all doors, cabinets, locks and keys functional and in working order? (3 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Broken and/or inoperable hardware in need of repair

  • Broken and/or inoperable hardware in need of repair

• Please provide response:

• Please provide response:

• 15. Is management following Store Key guidelines and is the MOD physically in possession of store keys during their shift? (3 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select MOD was not in possession of the store keys MOD lost keys MOD gave keys to store associate

  • MOD was not in possession of the store keys
  • MOD lost keys
  • MOD gave keys to store associate

• Please provide response:

• Please provide response:

• 16. Are the following areas locked when unattended: IT cabinet, Managers' drawer, registers and filing cabinet? Are the keys to the listed areas secured in the safe? (3 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select IT cabinet was unlocked Managers drawer was left unlocked Filing cabinet was left unlocked Store Manager is the only person in possession of the filing cabinet key. Unable to access Managers filing cabinet

  • IT cabinet was unlocked
  • Managers drawer was left unlocked
  • Filing cabinet was left unlocked
  • Store Manager is the only person in possession of the filing cabinet key. Unable to access Managers filing cabinet

• Please provide response:

• Please provide response:

• 17. Does the safe lock? Are all safe mechanisms in working condition? (1 Point)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Safe lock/digital pin pad and/or safe handle in need of repair

  • Safe lock/digital pin pad and/or safe handle in need of repair

• Please provide response:

• Please provide response:

• 18. Have store locks, keys and/or safe combination been changed following recent management turnover to include integrity issues or keys not returned following management separation? (3 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Locks have not been changed following management turnover involving integrity Keys not returned by former manager Lost and/or missing keys

  • Locks have not been changed following management turnover involving integrity
  • Keys not returned by former manager
  • Lost and/or missing keys

• Please provide response:

• Please provide response:

• 19. Are all personal belongings secured in a locker or plastic bin inside of the stockroom area? (3 points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Personal belongings found at the cash wrap Personal belongings are not secured in a locker or plastic bin Lockers were unlocked

  • Personal belongings found at the cash wrap
  • Personal belongings are not secured in a locker or plastic bin
  • Lockers were unlocked

• Please provide response:

• Please provide response:

Cash Handling & Media (30 Points)

• 1. Is the safe locked at all times? (5 points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Safe was unlocked/day lock Safe was left open

  • Safe was unlocked/day lock
  • Safe was left open

• Please provide response:

• Please provide response:

• 2. Are safe funds accounted for and secured in the safe? (5 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Safe funds were locked in the managers drawer Safe funds were locked inside of a locker Safe funds were left on the managers desk Safe funds were unsecured at the cash wrap area Safe funds not secure because safe was unlocked and/or open

  • Safe funds were locked in the managers drawer
  • Safe funds were locked inside of a locker
  • Safe funds were left on the managers desk
  • Safe funds were unsecured at the cash wrap area
  • Safe funds not secure because safe was unlocked and/or open

• Please provide response:

• Please provide response:

• 3. Are bank deposits completed and taken to the bank every Monday/Thursday while management is "On" the clock? * Deposits over $1500 are to be taken to the bank on the next business day * Deposits scheduled falling on a holiday are to be taken to the bank on the next business day. Scope 21 days (5 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Bank deposits larger than $1,500 are not taken to the bank on the following day Managers are not clocked "in" when taking the deposit to the bank Bank deposits not taken to the bank on Monday/Thursday per company banking guidelines

  • Bank deposits larger than $1,500 are not taken to the bank on the following day
  • Managers are not clocked "in" when taking the deposit to the bank
  • Bank deposits not taken to the bank on Monday/Thursday per company banking guidelines

• Please provide response:

• Please provide response:

• 4. Are deposit slips signed by the closing manager and a witness each night? Scope 21 days (3 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Either the Manager or witness failed to sign the deposit slip Closing witness was sent home early to save on payroll One person scheduled to close.

  • Either the Manager or witness failed to sign the deposit slip
  • Closing witness was sent home early to save on payroll
  • One person scheduled to close.

• Please provide response:

• Please provide response:

• 5. Are the deposit amounts, safe fund amounts, O/S amounts and deposit verification information recorded on the paper deposit log? Scope 21 days (2 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Either Manager or witness name was not listed Paper Deposit Log is not completed on a daily basis Paper Deposit log missing required information O/S information is not filled out consistently Deposits bags are not verified daily

  • Either Manager or witness name was not listed
  • Paper Deposit Log is not completed on a daily basis
  • Paper Deposit log missing required information
  • O/S information is not filled out consistently
  • Deposits bags are not verified daily

• Please provide response:

• Please provide response:

• 6. Has the electronic deposit log been completed daily with all required information listed: manager/witness name, deposit bag #, response for bag sealed, O/S amount. Scope 21 days <br> (2 Points) ** NA should be listed on days where the store does not have a deposit.

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Managers are not filling out the electronic deposit log on a daily basis Required information is not listed on the electronic deposit log

  • Managers are not filling out the electronic deposit log on a daily basis
  • Required information is not listed on the electronic deposit log

• Please provide response:

• Please provide response:

• 7. Does the store have a 45 day supply of Torrid bank deposit slips? (3 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Store does not have 45 day supply of deposit slips Wrong store number is printed on the deposit slips

  • Store does not have 45 day supply of deposit slips
  • Wrong store number is printed on the deposit slips

• Please provide response:

• Please provide response:

• 8. Is Management printing the Till Summary receipt for all registers and reviewing daily sales media verifying all open/close, no sales and paid in/out receipts are accounted for? Scope 7 days (5 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Management is not printing the Till Summary receipt during store closing process Management is not auditing paperwork on a daily basis

  • Management is not printing the Till Summary receipt during store closing process
  • Management is not auditing paperwork on a daily basis

• Please provide response:

• Please provide response:

Safety (16 Points)

• 1. Does staff member know where to find the Active Incident Poster and is a copy of the Active Incident Poster posted on the LP bulletin board? (1 Points) <br>

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Staff member did not know where to find a posted copy of the Active Incident Poster The Active Incident poster was not posted on the LP bulletin board

  • Staff member did not know where to find a posted copy of the Active Incident Poster
  • The Active Incident poster was not posted on the LP bulletin board

• Please provide response:

• Please provide response:

• 2. Is the staff member aware of the store's meeting location in the event of an evacuation and is the meeting location listed on the Active Incident Poster? (1Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Associate was not aware of the stores evacuation meeting location Evacuation location not listed on the Active Incident Poster

  • Associate was not aware of the stores evacuation meeting location
  • Evacuation location not listed on the Active Incident Poster

• Please provide response:

• Please provide response:

• 3. Does the staff member know the location of the First Aid Kit and Bodily Fluid Clean-Up Kit? (1 Point)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Associate did not know the location of the First Aid Kit Associate did not know the location of the Bodily Fluid Clean-Up Kit

  • Associate did not know the location of the First Aid Kit
  • Associate did not know the location of the Bodily Fluid Clean-Up Kit

• Please provide response:

• Please provide response:

• 4. Is the store maintaining a properly stocked First Aid Kit with no expired items and sealed Bodily Fluid Clean-Up kit? (1 Point)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select The First Aid Kit had expired items The store did not have a First Aid Kit The store did not have a Bodily Fluid Clean Up Kit The Bodily Fluid Clean Up Kit was not sealed

  • The First Aid Kit had expired items
  • The store did not have a First Aid Kit
  • The store did not have a Bodily Fluid Clean Up Kit
  • The Bodily Fluid Clean Up Kit was not sealed

• Please provide response:

• Please provide response:

• 5. Are ladders and chairs in good working order? (1 point)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Ladders broken Chair broken Store is not utilizing OSHA certified ladder Store is not using company issued chair

  • Ladders broken
  • Chair broken
  • Store is not utilizing OSHA certified ladder
  • Store is not using company issued chair

• Please provide response:

• Please provide response:

• 6. Are ladders properly stored/secured with racking or wall hook? (1 Point)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Ladders are not secured with a wall hook or rack when not being used

  • Ladders are not secured with a wall hook or rack when not being used

• Please provide response:

• Please provide response:

• 7. Are all fire extinguishers full and properly charged? (1 Point)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Fire Extinguisher pressure gauge is reading outside of the safe "Green Zone" Pressure was overcharged Low pressure indicating Fire Extinguisher needs to be re-charged

  • Fire Extinguisher pressure gauge is reading outside of the safe "Green Zone"
  • Pressure was overcharged
  • Low pressure indicating Fire Extinguisher needs to be re-charged

• Please provide response:

• Please provide response:

• 8. Are all fire extinguishers properly labeled with inspection tag and mounted in a visible location? (1 Point)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Fire extinguishers are missing inspection tags Fire extinguisher are not in a visible location Fire extinguishers not mounted

  • Fire extinguishers are missing inspection tags
  • Fire extinguisher are not in a visible location
  • Fire extinguishers not mounted

• Please provide response:

• Please provide response:

• 9. Are managers inspecting fire extinguishers every month and filling out the inspection hang tag with initials/date during the first week of every month? (1 Point)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select The inspection date and/or managers initials are not listed on the fire extinguisher inspection tag

  • The inspection date and/or managers initials are not listed on the fire extinguisher inspection tag

• Please provide response:

• Please provide response:

• 10. Are sales floor objects such as folding tables, marketing materials and fixtures properly assembled and secure? (1 Point)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select The following risk factors were found during the audit, sharp edges and/or broken glass on the sales floor Broken shelving and/or tables found on sales floor

  • The following risk factors were found during the audit, sharp edges and/or broken glass on the sales floor
  • Broken shelving and/or tables found on sales floor

• Please provide response:

• Please provide response:

• 11. Is the sales floor free of slips, trips, falls? (1 Point)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Slip, trip and fall hazards were identified Electrical hazards identified

  • Slip, trip and fall hazards were identified
  • Electrical hazards identified

• Please provide response:

• Please provide response:

• 12. Have all safety related repairs been reported through the R&M Dashboard for repair? (1 Point)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Un-reported safety hazards on the sales floor, fitting room and/or stockroom

  • Un-reported safety hazards on the sales floor, fitting room and/or stockroom

• Please provide response:

• Please provide response:

• 13. Are ADA signs posted at the front door, cash wrap and fitting room and is the store following ADA guidelines by maintaining (36 inches) between fixtures?(1 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select ADA signage is not posted at the front door ADA signage is not posted at the cash wrap ADA signage is not posted in the fitting room Store is not maintaining 36 inches between fixtures

  • ADA signage is not posted at the front door
  • ADA signage is not posted at the cash wrap
  • ADA signage is not posted in the fitting room
  • Store is not maintaining 36 inches between fixtures

• Please provide response:

• Please provide response:

• 14. Is there proper clearance (36 inches) around electrical panels? (1 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select The electrical panel is obstructed by freight, shipment and/or fixtures Merchandise and/or fixtures were on top of the electrical box

  • The electrical panel is obstructed by freight, shipment and/or fixtures
  • Merchandise and/or fixtures were on top of the electrical box

• Please provide response:

• Please provide response:

• 15. Is the store maintaining an unobstructed pathway (42 inches) to rest areas and exit routes? (1 Points)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select The exit route is obstructed by freight, rolling racks, trash/empty boxes and/or fixtures

  • The exit route is obstructed by freight, rolling racks, trash/empty boxes and/or fixtures

• Please provide response:

• Please provide response:

  Select The EAS system is not working and/or management has not completed work request ticket through R&M The EAS system was turned off

  • The EAS system is not working and/or management has not completed work request ticket through R&M
  • The EAS system was turned off

• 16. Is the store current with all required Federal/State Labor posters? **For Canadian stores- Labour Law Poster** (1 Point)

  Yes

  No

  No/Other

  N/A

• Listed are the responses that apply to the question listed above:

  Select Missing Federal Poster Outdated Federal Poster Missing State Poster Outdated State Poster Canadian Stores- Missing/Outdated Labour Law Poster

  • Missing Federal Poster
  • Outdated Federal Poster
  • Missing State Poster
  • Outdated State Poster
  • Canadian Stores- Missing/Outdated Labour Law Poster

• Please provide response:

• Please provide response:

• Date & Time audit completed

  Date

• MOD Signature

  Sign