Information
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Customer Name
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Field Manager Name
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Date of Visit
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Customer Name
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Address / Postcode
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Order number
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Franchisee Trading title
Customer Feedback
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Is the Customer Present?
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Ask for feedback around Installation so far
Installation Check
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Is the Installer Present?
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Rate the PIV
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Comments on PIV standard
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Are there any Gas Works?
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Gas Installer Name
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Gas Installer Docs Valid?
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Has the Gas engineer already attended to remove a gas appliance?
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Has the gas supply been capped off as per regulations?
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Comments
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Are there any Electrical works?
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Is an RCD installed?
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Is 10mm earth bonding in place for the gas supply and main water stopcock?
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Electrician Name
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Electrician Docs valid?
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Comments
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Are we carrying out any plastering
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Is the plastering completed to the required standard? Edging used where required and customers property protected during the process?
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Number of Employees on site?
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Public Liability Docs Valid?
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Comments
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What's happening with the waste?
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Comment
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Has the installer carried out a CDM 2015 risk assessment using CITB CDM Wizard or similar App?
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Comments
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Is there appropriate dust sheets or protection to the customers property?
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Comments
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Is the franchisee in possession of all required PPE ( first aid & accident book, Eye protection & eye wash, dust mask, Vacuum cleaner, portable RCD and fire Extinguisher
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Comments
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Has the installer checked for asbestos?
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Comments:
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Is the Site safe & tidy?
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Comments
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Has the installation of the new kitchen commenced?
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Are the units set to the same heights and level and has any unit customisation been carried out to he correct standard?
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Have the units been installed at this stage?
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Has any of the plumbing been completed at this stage
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Have all holes for pipework been passed through the minimum sized holes possible? Have isolation valves been fitted? Is all waste piping of the same colour?
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What type of worktops are to be installed?
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Has the templating date / fitting date been agreed with Sheridans?
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What is the date time for Templating?
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What is the date/time for worktop installation?
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Have the worktops been installed at this stage?
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Have the worktops been installed as per the manufacturers instructions? 3 bolts per joint on laminate worktops, cutouts/joints correctly sealed with PVA/Silicone. Have timber worktops been installed to allow for expansion (slotted brackets/oversized holes) and oiled as per manufacturer's instructions?
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Is any floor tiling being carried out?
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Has the floor been suitable prepared using 12mm ply for wooden floor and screed for concrete?
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Are the tiles flat with no protruding edges?
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Are we carrying out any wall tiling?
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Are the tiles ceramic, Travertine, Porcelain or Natural stone?
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Have the tiles been sealed as per manufacturer's instructions?
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Have the tiles been set out to a plan i.e. starting at a window with no "tiny" cuts in corners? all tiles flat with no protruding edges?
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Has the grout been cleaned off and the tiles polished?
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Is any laminate flooring being installed?
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Has the floor been laid correctly? i.e. NOT under unit legs and not tight to edges/skirting boards etc to allow movement? Has the floor been suitably prepared i.e. leaving no excessive "bounce" in sections of floor?
Franchisee / Field Manager Feedback
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Installation Rating?
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Installation feedback
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Field Manager feedback/Follow up/action agreed
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Field Manager Signature
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Franchisee Signature
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Images of Installation if required.