Feast Foods Black Pepper Cheeseburger, Steak and Egg Burrito, Fruit Coolers 052815 rollout checklist

• Document No.

• Audit title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

GREAT GUEST SERVICE

• Black Pepper Cheeseburger is described correctly. <br>-A seasoned hamburger patty with two slices of black pepper cheese, onion rings, hickory smoked bacon and Peppercorn mayo, All on the toasted signature bun.

  Yes

  No

  N/A

• Steak & Egg breakfast burrito is described correctly.<br>-flavorful steak, scrambled eggs, cheese, hashbrowns, and creamy Sriracha sauce all wrapped together in a warm tortilla.

  Yes

  No

  N/A

• Jack's fruit coolers – Loco lime or twisted strawberry are described correctly.<br>-combination of tangy limes and sweet lemon-lime sparkling soda, served over ice.<br>-combination of strawberries and sweet lemon-lime sparkling soda, served over ice.

  Yes

  No

  N/A

• POP is all correct

  Yes

  No

  N/A

• Overall I had a GREAT guest experience.<br>

  Yes

  No

  N/A

• Employee is knowledgeable about the new products.

  Yes

  No

  N/A

• Employee is friendly, smiles and makes a connection with the guests.

  Yes

  No

  N/A

• Employee is well groomed.

  Yes

  No

  N/A

GUEST SERVICE KNOWLEDGE CHECK

• Black pepper cheeseburger<br>-Where does the black pepper flavor come from?<br>-How would you describe the black pepper cheeseburger?

  Correct

  Not Correct

• Steak & egg breakfast burrito<br>-What is new about this burrito?<br>-How would you describe the flavor of this burrito?

  Correct

  Not Correct

• Jack's fruit coolers- loco lime or twisted strawberry.<br>-How should you swirl Jack's fruit coolers?<br>-What flavors are available?<br>-How much ice should you put in Jack's fruit coolers?

  Correct

  Not Correct

• Additional items.<br>-What is your favorite new product?<br>-Who trained you?<br>-How long was your training?

  Correct

  Not Correct

GREAT FOOD QUALITY

Black Pepper Cheeseburger

• Taste

• Appearance

• Temperature

• Peppercorn mayo sauce is placed edge to edge on the top and bottom bun. I

  Yes

  No

  N/A

• There are two slices of black pepper cheese.

  Yes

  No

  N/A

Steak & Egg Breakfast Burrito

• Taste

• Appearance

• Temperature

• New yellow sticker is being used to identify the burrito.

  Yes

  No

  N/A

• Fire roasted salsa is being served with the burrito.

  Yes

  No

  N/A

Jack's Fruit Coolers- Loco Lime or Twisted Strawberry

• Taste

• Appearance

• Temperature

• Jack's fruit coolers are being thoroughly swirled.

  Yes

  No

  N/A

FOOD PREP, STORAGE, & EQUIPMENT

Black Pepper Cheeseburger

• Onion rings held at room temperature or being labeled with a two hour hold time.

  Yes

  No

  N/A

Steak & Egg Breakfast Burrito

• Orange handled ladle is being used for uncooked liquid eggs.

  Yes

  No

  N/A

• Black handled ladle is being used for cooked scrambled eggs.

  Yes

  No

  N/A

Jack's Fruit Coolers- Loco Lime or Twisted Strawberry

• A different ladle and Pan are being used for each flavor.

  Yes

  No

  N/A

KITCHEN KNOWLEDGE CHECK

• Black Pepper Cheeseburger<br>-How can the batch toaster affect the quality of the signature bun?<br>-What is the correct squeeze bottle and where is the sauce placed on the Burger?<br>-How many slices of cheese are placed on the burger?

  Correct

  Not Correct

• Steak & Egg Breakfast Burrito<br>-Can you name to critical steps when handling the steak?<br>-What is the proper portion of cooked scrambled eggs for burritos?

  Correct

  Not Correct

• Notes

• Person in charge

  Sign

• Auditor

  Sign