Title Page
-
Document No.
-
Audit Title
-
Client / Site
-
Conducted on
-
Prepared by
-
Location
-
Personnel
PRODUCTS
JUMBO JACK
-
Taste- Patty is juicy, ingredients are fresh, bun is buttered and toasted?
-
Appearance- Toasted split top bun, even distribution of all ingredients, two layers of lettuce, two ripe red tomatoes?
-
Temperature- Burger patties are HOT and the bun is warm?
DOUBLE JACK
-
Taste- Patties are juicy, ingredients are fresh, bun is buttered and toasted?
-
Appearance- Toasted split top bun, even distribution of all ingredients, two layers of lettuce, two ripe red tomatoes, and two patties?
-
Temperature- Burger patties are HOT and the bun is warm?
FISH SANDWICH
-
Crispy and Tangy?
-
Golden brown and fresh?
-
Hot?
FRENCH FRIES
-
Crispy?
-
Salty?
-
Hot?
FREESTYLE
-
All flavored available?
-
Drinks filled 1/3 with ice?
-
Employee can demonstrate how to properly clean freestyle machine and change out cartridges (if any empty during visit).
BUTTER WHEEL AND TOASTER
-
Butter wheel and trough cleaned every 24 hours?
-
Butter truffle kept at 1/4 full?
-
Proper system in place for Teflon rotation every four hours.
-
Grill employee can demonstrate how to change out and clean Teflon.
ORDER ACCURACY
-
I got what I ordered
-
I received condiments and napkins.
PEOPLE
FRIENDLY
-
Team member is smiling.
-
Team member connected with me.
NEAT AND WELL-GROOMED
-
Clean uniform and name tag.
-
Hair neat and pull back in that or visor.
-
Shirt neat and tucked in.
WELL-TRAINED
-
Team member can explain changes to jumbo Jack.
-
Team member can offer substitution or deletion.
-
Team member can explain menu board changes.
-
Team member can describe the item on promotion.
PLACE
MENU BOARDS
-
Correct and in good condition with proper menu panels in place.
PARKING LOT
-
Clean and free of debris.
-
All outside lighting fully functioning (night visits).
POP
-
All POP up and visible following restaurant matrix.
-
No interior/exterior of signage referencing sesame seed buns.
DINING ROOM
-
Tables and chairs are clean or in the process of being cleaned.
-
Drink station clean and stocked.
BATHROOMS
-
Clean, stocked, free of debris, and free of odors.
NOTES
-
Person in charge
-
Auditor