Title Page

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

GREAT GUEST SERVICE

  • Was the cheddar onion buttery Jack described correctly<br> -A juicy quarter pound signature beef patty topped with melted garlic herb butter, cheddar cheese, grilled and crispy onions, and caramelized onion aioli all on a toasted gourmet signature bun.

  • Was the jalapeño bacon breakfast burrito described correctly.<br> -Bacon, scrambled eggs, cheese, hashbrowns, jalapeños, and chipotle sauce, all in a warm tortilla.

  • Was the spicy nacho seasoned curly fries described correctly.<br> -seasoned curly fries all covered in nacho cheese sauce with jalapeños.

  • Was the peppermint Oreo shake described correctly.<br> -Real vanilla ice cream blended with peppermint syrup and Oreo cookie pieces.

  • POP is all correct (refer to matrix and menu board layout)

  • Overall, I had a great experience.

  • Employee is knowledgeable about the new products.

  • Employee is friendly, smiles and makes a connection with guests.

  • Employee is well groomed.

GUEST SERVICE KNOWLEDGE CHECK

  • Cheddar onion buttery Jack<br> -Can you describe the cheddar onion buttery Jack?<br>

  • Jalapeño bacon breakfast burrito<br> -Where does the spiciness of the burrito come from?<br> -Can you describe the two types of bacon in the burrito?

  • Spicy nacho seasoned curly fries<br> -Can you describe the spicy nacho seasoned curly fries?<br> -What are spicy nacho seasoned curly fries always served with?

  • Peppermint Oreo shake<br> -How many scoops of Oreo cookie pieces should be using the shake?<br> -How many pumps of peppermint syrup should be used in the shake?

  • Joy jack antenna ball fundraiser<br> -What can you say to guess too smart sell a Joy jack antenna ball?

  • Additional items<br> -What is your favorite new product?<br> -Who trained you?

GREAT FOOD QUALITY

Cheddar Onion Buttery Jack

  • Taste

  • Appearance

  • Temperature

  • Bun ( top and bottom) is sauced edge to edge with caramelized onion aioli.

Jalapeño Bacon Breakfast Burrito

  • Taste

  • Appearance

  • Temperature

  • Yellow sticker is being used to identify the burrito?

  • Fire roasted salsa is being served with the burrito?

Spicy nacho seasoned curly fries

  • Taste

  • Appearance

  • Temperature

  • Nacho Monster set up is poured evenly over the top of the curly fries to ensure cheese is in every bite?

Peppermint Oreo shake

  • Taste

  • Appearance

  • Temperature

  • Spindle is being cleaned after each flavor of shake is prepared?

FOOD PREP, STORAGE AND EQUIPMENT

Cheddar Onion Buttery Jack

  • Crispy onions are being stored in a food storage pan at room temperature with a five day shelf life.

  • A red translucent squeeze bottle with red extra wide tip lid is being used for caramelized onion aioli.

Jalapeño Bacon Breakfast Burrito

  • Orange handled ladle is being used for uncooked liquid eggs.

  • Black handled ladle is being used for cooked scrambled eggs.

Spicy Nacho Seasoned Curly Fries

  • A minimum of eight jalapeños sliced should always be used.

Peppermint Oreo Shake

  • Maybe shake machine is being cleaned and sanitized on a nightly basis.

  • Dedicated sanitizer is used to clean the spindle.

KITCHEN KNOWLEDGE CHECK

Cheddar Onion Buttery Jack

  • What kind of packaging is used on the buttery Jack burgers when serve to the guests? Dine in? Drive-through?<br>What is important when portioning the crispy onions?<br>How many slices of cheese are on a cheddar onion buttery jack question

Jalapeño Bacon Breakfast Burrito

  • What is the proper portion for scrambled eggs for burritos?<br>What ingredients come in the jalapeño bacon set up?<br>

Spicy Nacho Seasoned Curly Fries

  • How can you ensure cheese in every bite?

Notes

  • Person in charge

  • Auditor

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