Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
GREAT GUEST SERVICE
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Was the cheddar onion buttery Jack described correctly<br> -A juicy quarter pound signature beef patty topped with melted garlic herb butter, cheddar cheese, grilled and crispy onions, and caramelized onion aioli all on a toasted gourmet signature bun.
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Was the jalapeño bacon breakfast burrito described correctly.<br> -Bacon, scrambled eggs, cheese, hashbrowns, jalapeños, and chipotle sauce, all in a warm tortilla.
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Was the spicy nacho seasoned curly fries described correctly.<br> -seasoned curly fries all covered in nacho cheese sauce with jalapeños.
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Was the peppermint Oreo shake described correctly.<br> -Real vanilla ice cream blended with peppermint syrup and Oreo cookie pieces.
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POP is all correct (refer to matrix and menu board layout)
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Overall, I had a great experience.
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Employee is knowledgeable about the new products.
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Employee is friendly, smiles and makes a connection with guests.
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Employee is well groomed.
GUEST SERVICE KNOWLEDGE CHECK
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Cheddar onion buttery Jack<br> -Can you describe the cheddar onion buttery Jack?<br>
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Jalapeño bacon breakfast burrito<br> -Where does the spiciness of the burrito come from?<br> -Can you describe the two types of bacon in the burrito?
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Spicy nacho seasoned curly fries<br> -Can you describe the spicy nacho seasoned curly fries?<br> -What are spicy nacho seasoned curly fries always served with?
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Peppermint Oreo shake<br> -How many scoops of Oreo cookie pieces should be using the shake?<br> -How many pumps of peppermint syrup should be used in the shake?
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Joy jack antenna ball fundraiser<br> -What can you say to guess too smart sell a Joy jack antenna ball?
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Additional items<br> -What is your favorite new product?<br> -Who trained you?
GREAT FOOD QUALITY
Cheddar Onion Buttery Jack
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Bun ( top and bottom) is sauced edge to edge with caramelized onion aioli.
Jalapeño Bacon Breakfast Burrito
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Yellow sticker is being used to identify the burrito?
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Fire roasted salsa is being served with the burrito?
Spicy nacho seasoned curly fries
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Nacho Monster set up is poured evenly over the top of the curly fries to ensure cheese is in every bite?
Peppermint Oreo shake
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Spindle is being cleaned after each flavor of shake is prepared?
FOOD PREP, STORAGE AND EQUIPMENT
Cheddar Onion Buttery Jack
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Crispy onions are being stored in a food storage pan at room temperature with a five day shelf life.
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A red translucent squeeze bottle with red extra wide tip lid is being used for caramelized onion aioli.
Jalapeño Bacon Breakfast Burrito
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Orange handled ladle is being used for uncooked liquid eggs.
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Black handled ladle is being used for cooked scrambled eggs.
Spicy Nacho Seasoned Curly Fries
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A minimum of eight jalapeños sliced should always be used.
Peppermint Oreo Shake
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Maybe shake machine is being cleaned and sanitized on a nightly basis.
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Dedicated sanitizer is used to clean the spindle.
KITCHEN KNOWLEDGE CHECK
Cheddar Onion Buttery Jack
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What kind of packaging is used on the buttery Jack burgers when serve to the guests? Dine in? Drive-through?<br>What is important when portioning the crispy onions?<br>How many slices of cheese are on a cheddar onion buttery jack question
Jalapeño Bacon Breakfast Burrito
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What is the proper portion for scrambled eggs for burritos?<br>What ingredients come in the jalapeño bacon set up?<br>
Spicy Nacho Seasoned Curly Fries
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How can you ensure cheese in every bite?
Notes
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Person in charge
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Auditor