Field Service Report

Customer Information

• Company

• Customer Location

• Address
  Address
• City
  Address

• Contact name

• email

Service Engineer Information

• Service Engineer

• Company

• Address

• City

• Cell#

• email

Equipment Location

• Production line

System visible inspection

• Overall condition of SB installation

  Good

  Fair

  Poor

  N/A

Hardware

• Type of PSS3000 SB CPU

• Part number

• Serial number

• SafetyBus subscribers connected

  Yes

  No

• Type of subscriber

  DI8O8

  DI16

  DI8OZ4

  PSSu

• Quantity

• Quantity

• Quantity

• Quantity

• Type of subscriber

  DI8O8

  DI16

  DI8OZ4

  PSSu

• Quantity

• Quantity

• Quantity

• Quantity

• Type of subscriber

  DI8O8

  DI16

  DI8OZ4

  PSSu

• Quantity

• Quantity

• Quantity

• Quantity

• Type of subscriber

  DI8O8

  DI16

  DI8OZ4

  PSSu

• Quantity

• Quantity

• Quantity

• Quantity

• Routers

  Yes

  No

• Numbers

• SB Brigde

  Yes

  No

• Numbers

Software

• Software available

  Yes

  No

• Software version

• PSS Program available

  Yes

  No

• Program name

• Offline CRC

• Date linked

  Date

• Online CRC

• Date linked

  Date

• SafetyBus configured?

  Yes

  No

• Event timeout [ms]

• Byte timeout [ms] - n/a

• Domain timeout [ms]

• Cycle timeout [ms]

• Router correction time [ms]

• Transmission rate [kBit/sec]

• Communication interface used?

  Yes

  No

• Type of interface

• LED status lights

  Select Solid green Flashing green Flashing red Solid red Off N/A

  • Solid green
  • Flashing green
  • Flashing red
  • Solid red
  • Off
  • N/A

PSS error stack

• PSS CPU error stack

• PSS SB error stack
Inspection of SB hardware

• Subscriber number

• Subscriber active on network (status of SB active)

  Select Solid green Flashing green Flashing red Solid red Off N/A

  • Solid green
  • Flashing green
  • Flashing red
  • Solid red
  • Off
  • N/A

• Device LED

  Select Solid green Flashing green Flashing red Solid red Off N/A

  • Solid green
  • Flashing green
  • Flashing red
  • Solid red
  • Off
  • N/A

• I/O Group LED

  Select Solid green Flashing green Flashing red Solid red Off N/A

  • Solid green
  • Flashing green
  • Flashing red
  • Solid red
  • Off
  • N/A

• Load Supply LED

  Select Solid green Flashing green Flashing red Solid red Off N/A

  • Solid green
  • Flashing green
  • Flashing red
  • Solid red
  • Off
  • N/A

• Supply LED

  Select Solid green Flashing green Flashing red Solid red Off N/A

  • Solid green
  • Flashing green
  • Flashing red
  • Solid red
  • Off
  • N/A

• SB connector inspection

• Termination resistor

  ON

  OFF

• Wires connected correctly (color code)

  Yes

  No

• Cable/wires loose (wiggle test)

  Pass

  Fail

  N/A

• Supply voltage in tolerance?

  Yes

  No

• Voltage [20 - 30 VDC +-1.2V]

• Voltage [20 - 30 VDC +-1.2V]

• Connection resistance to ground

• Measured resistance OK (<100 Ω)

  Pass

  Fail

  N/A

SafetyBus network test

• Qty of segments

• Result of segment 1

  Pass

  Fail

  N/A

• Connection test

  Pass

  Fail

  N/A

• Value of terminating resistors [50-85Ω]

• Check termination resistors

• check SB wires for short circuit

  Yes

  No

• Screening Test [Ω]

  Pass

  Fail

  N/A

• Value of screening test [ohm]

• Check cable screening for interruption

• Length measurement [m]

• Segment grounded per Pilz guideline?

  Yes

  No

• Ground segment per Pilz guidline

• Result of segment 2

  Pass

  Fail

  N/A

• Connection test

  Pass

  Fail

  N/A

• Value of terminating resistors [ohm]

• Check termination resistors

• check SB wires for short circuit

  Yes

  No

• Screening Test

  Pass

  Fail

  N/A

• Value of screening test [ohm]

• Check cable screening for interruption

• Length measurement [m]

• Segment grounded per Pilz guideline?

  Yes

  No

• Ground segment per Pilz guidline

• Result of segment 3

  Pass

  Fail

  N/A

• Connection test

  Pass

  Fail

  N/A

• Value of terminating resistors [ohm]

• Check termination resistors

• check SB wires for short circuit

  Yes

  No

• Screening Test

  Pass

  Fail

  N/A

• Value of screening test [ohm]

• Check cable screening for interruption

• Length measurement [m]

• Segment grounded per Pilz guideline?

  Yes

  No

• Ground segment per Pilz guidline

• Result of segment 4

  Pass

  Fail

  N/A

• Connection test

  Pass

  Fail

  N/A

• Value of terminating resistors [ohm]

• Check termination resistors

• check SB wires for short circuit

  Yes

  No

• Screening Test

  Pass

  Fail

  N/A

• Value of screening test [ohm]

• Check cable screening for interruption

• Length measurement [m]

Overall system evaluation

• System maintained

  Good

  Fair

  Poor

  N/A

• Electrical cabinet accessibility

  Good

  Fair

  Poor

  N/A

• Condition of cabinet (e.g. cleanliness, wire duct covers in place, cables etc.)

  Good

  Fair

  Poor

  N/A

• Summary

• Findings

• Recommendations

Follow Up

• Follow Up required

  Select Customer Pilz Both

  • Customer
  • Pilz
  • Both

• Customer Follow up item 1

• Customer Follow up item 2

• Pilz follow up item 1

• Pilz follow up item 2

Service acceptance

• Service performed by

• Signature

  Sign

• Date

  Date