Information
-
Document No.
-
Audit Title
-
Client / Site
-
Conducted on
-
Prepared by
-
Location
-
Personnel
Site Location:
-
BUILDING:
Employee Name:
-
NAME:
-
Photo of employee
Classic Security Standards
-
Does employee have his/her security license while on duty?
-
Does employee have any additional license? Examples Fire guard, Fire Safety / EAP Director?
-
Does employee understand the required training to remain in compliance? (State Training)
-
Does employee understand how to clock in-out for shift, with automated phone or hand scanner system?
-
Does employee understand the call off procedure and time required with Classic Security Dispatchers?
-
Does employee know Classic dispatch telephone number?
-
Does employee know the Account Executive for the site?
-
Does employee know the location of Post Order book? Did employee read and sign?
-
Does employee understand the goals of Classic Security? (Public Image, Access Control, Fire Safety and Response, Paperwork and Communication with Classic and Property Management Staff)
-
Does employee know and understand no phones, gaming devices, newspapers or electronic devices are authorized while on duty at post?
-
Does employee understand he/she may have access to privileged and confidential information?<br>
Uniform Standards
-
Does employee have a locker for site assigned?
-
Does employee have proper footwear/shoes?
-
Does employee have tie on with all buttons, secured and tie straightened?
-
Wearing proper client/site uniform? (Is uniform clean and neat)
-
Is employee violating uniform policy? (Wearing excessive jewelry, no tie/blazer, facial hair, socks/shoes etc.)
-
Does employee know how to request additional uniforms when needed?
Lobby Desk
-
Is desk neat and clean, organized, have pens, paper, and logbook?
-
Does employee know how to properly answer telephone? (Ask employee to recite proper phone procedures)
-
Does employee know the building telephone number?
-
Does employee take responsibility for building keys, and/or access cards? (Ask employee where are they kept)
-
Does employee monitor CCTV system?
-
Does employee understand package/delivery policy of the property?
-
Does employee conduct patrols? If so does employee understand what he/she is looking for while on patrol?
-
Does employee understand military time? (Ask employee a few different times to verify knowledge)
-
Does employee know/understand mail and delivery procedures? What to look out for in a suspicious package/envelope?
Building Information
-
Does employee know the Property Manager/Owner?
-
Does employee know the Chief Engineer?
-
Does employee know VIP's and how to verify if they are unfamiliar with them?
-
Does employee know how many floors are in the building?
-
Does employee know tenants companies and floors they work on?
-
Does employee know the location of the Fire Safety and Emergency Action Plan?
-
Does employee know the location of the Building Information Card (BIC)?
-
Does employee know the procedures for Shelter In Place?
-
Does employee know the procedures for In Building Relocation?
-
Does employee know the procedures for Partial Evacuation?
-
Does employee know the procedures for Full Building Evacuation?
-
Does employee know Assembly Areas if evacuation is required?
-
Does building have any emergency supplies? If so does employee know the location?
-
Does employee know the location of building incident reports, and what is required to be completed in form (NYPD, FDNY, EMS, Property Damage, anything out of the ordinary etc.)
Elevators
-
Does employee know the location of passenger elevator banks and how many cars?
-
Does employee know the location of freight elevator? Does employee know freight elevator hours?
-
Does employee know how to communicate to elevator in the event of an emergency? (Test intercom)
-
Does employee understand the difference between automatic service and independent service with the elevators?
-
Does employee know the vendor who services the elevators in the event on emergency and can they provide the contact number?
Fire Command Station
-
Does employee know the location of Fire Command Station?
-
Does employee know the location for the ALL CALL Button?
-
Does employee know the location of the 2642 Firemen Service keys, and what they are used for?
-
Does employee know how to activate individual floors to make announcements if needed?
-
Does employee understand the difference in alerts such as TROUBLE ALARM, SUPERVISORY ALARM, & FIRE ALARM?
-
Does employee know the verbiage to make an announcement? (Test employee by asking them to recite the required announcement)
-
Does employee know the vendor who services the Fire Panel in the event of service/emergency?
Emergency Scenarios and Respones
-
It is 1735hrs, and you are posted at the main lobby desk. You hear the Fire Command Station go into alarm and the Fire Tones are activated and an alarm received for the smoke detector on the 9th floor passenger elevator. How do you respond to this scenario? Did employee make correct choices/action?<br>
-
It is 0200hrs, and you are on building patrol, you notice a bag left unattended by the freight loading dock area outside on 43rd street. How do you respond? Did employee take correct action?
-
You are on duty, and telephone calls come in to the lobby desk from tenants saying that a report of a Con Ed Transformer Vault exploded in the area. You see tenants start walking in the building covered in dirt and debris and saying there was an explosion outside near Grand Central Station. How do you respond? Did employee take proper action?
-
A person approaches the lobby desk saying they forgot their access card and they be let in? Did employee take proper action?
-
An unknown person swipes another employees access card and stated they were given the card by a coworker? Did employee take proper action?
Employee Signature
-
Signature of Employee