Title Page
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Conducted on
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Prepared by
Site Details
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Location
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Auditor
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Auditee(s)
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Select date
Management Compliance (1)
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Enter the dates of any relevant documentation (or key information) into the notes field for each question
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Is there a Contract Management Plan in place?
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Is the QSHE Integrated Management Systems (Working File) available for inspection and is it in good condition with sections completed and up to date?
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Is there an Asbestos Survey and Management Plan on site ?<br><br>If so what is the date of that survey ?
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Does the team know what QSHE is and why it is important?
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Are the Risk Assessments suitable and sufficient, whilst covering all activities?
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Are Health and Safety Incidents, Unsafe Acts and Near Misses being reported and managed correctly?
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Have there been any Government Agency visits in the last 12 months ?
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Are Managers and Supervisors for the site carrying out their required number of CATS Audits per month?
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Carry out a CATS audit
Management Compliance (2)
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Enter the dates of any relevant documentation (or key information) into the notes field for each question
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Is there a local ‘Aspects and Impacts’ register for the site, and is it retained on site ?
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Are Waste Transfer Notes and Hazardous Waste Consignment notes retained on site ?
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Are workplace inspections being carried out, such as cleaning cupboard inspections ?<br><br>What as the date of the last inspection ?
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Are training records up to date ?
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Havel all staff received a QSHE induction and been issued with a QSHE Handbook and Zip Card ?
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Is there any evidence of employee consultation ? E.g. QSHE meetings, toolbox talks and other means of communications.
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Are toolbox talks being carried out ?<br><br>What was the date (and topic) of the last toolbox talk ?
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Is the electrical equipment (other than IT equipment) being PAT tested ?<br><br>What was the date of the last test ?
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Is there suitable evidence of control of corrective actions ?<br><br>Give an example of what you can see.
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Are there spillage response plans / training for operatives in place ?
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Are there any other points of concern in relation to management controls ?
Fire Safety
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Enter the dates of any relevant documentation (or key information) into the notes field for each question
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Is there a Fire Risk Assessment available on site ? <br>Enter the date of the risk assessment, and the last risk assessment review.
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Have all the Fire Risk Assessment remedial actions been carried out
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Are tests of the Fire Alarm system being carried out weekly ?
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Are the Break Glass call points being tested in rotation - so that all points are tested over a 13 week period ?
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Is the Fire Alarm system being maintained? <br><br>If so what is the date of the last maintenance ?
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Are the Fire Doors being inspected ?<br><br>If so what is the date of the last inspection ?
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Are the Fire Dampers being maintained ?<br><br>If so what is the date of the last Maintenance ?
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Is the Fire Stopping being inspected ?<br><br>If so what is the date of the last inspection ?
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Are the Fire Extinguishers being maintained ? <br><br>If so what was the date of the last maintenance ?
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Are bi-annual Fire Evacuation Drills being carried out ?<br><br>If so, what was the date of the last drill ?
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Pick any question from the list above - can you see that remedial actions identified have been carried out ?
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Are there any other points of concern in relation to Fire Safety ?<br><br>If so please list here
Emergency Lighting
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Enter the dates of any relevant documentation (or key information) into the notes field for each question
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Are the monthly Emergency Lighting Tests being carried out ?<br><br>If so what is the date of the last test ?
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Is the Annual Emergency Lighting discharge test being carried out ?<br><br>If so what is the date of the last test ?
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Can the site team evidence that they understand which lights are to be tested ? <br><br>How is this evidenced ?
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Can you see that remedial actions have both been identified and carried out ?
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Are there any other points of concern in relation to Emergency Lighting ?
Water Management
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Enter the dates of any relevant documentation (or key information) into the notes field for each question
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Is there a Water Risk Assessment available on site ?<br><br>If so what is the date of the last assessment ?
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If the Water Risk Assessment is greater than 12 months old, has a review of the Water Risk Assessment taken place ?<br><br>If so what was the date of that assessment ?
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Have the remedial actions from the Water Risk Assessment all been completed ?
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Can you see evidence that the Monthly Tap Temperature checks are all being undertaken ?<br><br>If so what is the date of the last check ?
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Are all the hot water temperatures above 50 Dec C, and cold water temperatures below 20 Dec C ?<br><br>If not - can you see that remedial action has been taken as a result ?
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Can you see evidence that any little used outlets have been identified and are being flushed weekly ?<br><br>If so what is the date of the last flushing ?
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Can you see evidence that the quarterly shower head cleaning is taking place ?<br><br>If so what was the date of the last clean ?
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Can you see evidence that the actions required in the Water Management system are all being undertaken (e.g. reviews of the water log book, Legionella sampling etc.) ?
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Can you see that the closed water systems analysis is taking place ?<br><br>If so what is the date of the last analysis ?
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Are there any other concerns in relation to Water Management ?
Critical Systems
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Enter the dates of any relevant documentation (or key information) into the notes field for each question
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Has the Electrical System been subject to a periodic test within the last 5 years ?<br><br>If so what was the date of that test ?
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If there are any lifts on site - have they been subject to regular maintenance ?<br><br>If so what was the date of the last maintenance ?
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If there are any lifts on site - have they been subject to periodic inspection by a competent person (Insurance Inspector) in the last 6 months ?<br><br>If so what was the date of that inspection ?
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If there are any Generators on site - have they been subject to periodic maintenance ?<br><br>If so what was the last date of that maintenance ?
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If there are any UPS systems on site - have they been subject to periodic maintenance ?<br><br>If so what was the date of that maintenance ?
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Are there any Fire Suppression systems on site - if so have they been subject to periodic inspection ?<br><br>If so what is the date of that inspection ?
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Pick a question from the list above - can you see evidence that any remedial actions identified have been carried out ?
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Are there any other points of concern in relation to Critical Systems ?
Business Continuity
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Enter the dates of any relevant documentation (or key information) into the notes field for each question
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Are Emergency Procedures and Business Continuity Plans in place ?
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Have there been any testing of Business Continuity plans ?<br><br>If so what was the date of the last test ?
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Are there any other areas of concern in relation to business continuity ?
Customer Satisfaction
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Enter the dates of any relevant documentation (or key information) into the notes field for each question
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Do we record customer complaints and respond to customer concerns ?
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Does the auditee know what their performance scores were for the last month ?<br><br>And what are they doing to improve it ?
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Do we monitor satisfaction with our director customers on site ?<br><br>If so how ?
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Are there any other points of concern in relation to customer satisfaction ?
Meeting the staff
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Take some time to go and meet some of the Interserve site team, explaining who you are and what the visit is about, and asking some of the following questons.
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Are the team all in the correct, standard, uniform ?
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Do they remember having an induction when they started working there ? Do they feel the understand the risks of where they work and what they do ?
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Have they received any training in the last 6-12 months ? <br><br>If so, what was it ?
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Have they had a toolbox talk in the last 2 months ? <br><br>If so, what was the topic ?
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Do they have all the information and tools they need to do their job properly ?<br><br>If not, what is missing ?
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Do they have all the PPE they need for their job ?<br><br>And are they using it - can you see evidence that they have it to hand ?
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Are there any other points of concern in relation to employee engagement and wellbeing ?
External Areas
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Go and inspect the external areas, particularly the main access to the building and car park - as well as to the back of house areas such as Waste Storage compound etc.
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Is the Site main entrance well kept and signposted ?
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Is the Building main entrance well kept and signposted ?<br><br>Is the area clean and tidy ? well swept etc.
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Are the waste storage facilities well kept and tidy ?
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Are the waste storage facilities and pick up frequencies optimised, taking into account the volume of waste produced on site ?
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Are the external Fire Escapes clear, well signposted and lit ?
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Are there any other points of concern in relation to the external areas ?
Internal Areas
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Go for a tour of the building, checking the overall standards of the main areas, ahead of a review of key technical areas in the next section.
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Did you get a warm welcome from Reception on arrival ?<br><br>We’re any Interserve staff polite, attentive and wearing the correct uniform ?
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Is Reception clean, tidy and well signposted ?
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Check the condition of the hubs - are they clean and well stocked ?
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Check the condition of the toilet facilities - are they clean and well stocked, with no overflowing rubbish from the waste bins etc.?
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Are the cleanliness levels across the building to an acceptable standard ?
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Are the Fire Escape routes well marked and clear of rubbish / obstructions etc. ?
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Are there any other points of concern in relation to the internal areas ?
Cleaning Cupboards
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Visit a Cleaning Cupboard
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Is the room tidy and well kept in order ?
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Are chemicals being effectively stored with COSHH assessments available ?
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Is PPE available and being stored correctly ?
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Is PPE in good state of repair and fully operational ?
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Is all portable electrical equipment up to date with PAT testing ?<br><br>What is the date of the last test ?
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Are there any other points of concern in relation to the Cleaners Cupboard
Plant Rooms
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Visit a Plant Room
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Is the room tidy and well kept in order ?
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Are chemicals being appropriately stored and COSHH assessments available ?
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Is access equipment all in date ?<br><br>What was the date of the last inspection ?
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Check a fire extinguisher - is it in date ?<br><br>What was the date of the last inspection ?<br>What was the date of the last pressure test ?
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Is the room suitably fire stopped with no breaches of the fire compartment ?
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Are there any other points of concern in relation to the plant room ?
Critical Areas
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If there are any on site, then visit a Generator Room, UPS room and Computer/Comms Room.
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Generator Room - Is the room in a good condition and well kept ?
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Generator Room - is there a spill kit and spillage plan in place ?
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Generator Room - If there is an ‘Emergency Stop’ button for the Generator - is it effectively shrouded to prevent accidental use ?<br>
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UPS Room - is the room clean and well kept ?
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UPS Room - If there is an ‘Emergency Power Off’ button - is it suitably shrouded to prevent accidental use ?
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Computer/Comms Room - is the room clean and well maintained ?
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Computer/Comms Room - is there an ‘Emergency Power Off’ button - if so is it effectively shrouded to prevent accidental use ?
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Computer/Comms Room - is the fire suppression system within test date ?<br><br>What was the date of class inspection ?<br>What was the date of the last (10 year) cylinder pressure test ?
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Are there any other points of concern in relation to the critical areas ?
Sign off
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Auditor
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Auditee