Information
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Site Name or BUN:
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Manager Name/ Person Seen:
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Audit Carried Out By:
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Period:
- Period 1
- Period 2
- Period 3
- Period 4
- Period 5
- Period 6
- Period 7
- Period 8
- Period 9
- Period 10
- Period 11
- Period 12
- Period 13
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Conducted on:
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Document No.
1. Great First Impressions
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Is the paintwork, windows and brass clean and free from dirt?
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Is the perimeter of the business clear of stains, rubbish, cigarette butts and empty glassware?
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Are menus correct for the day and web updated
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Are all exterior lights clean and working?
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Is 'A' board visible and content appropriate, written in white chalk, in good condition and clean?
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Are legal notices in a nice frame and professionally displayed?
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Are ashtrays present, appropriate and clean?
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Are windows and window ledges clean and smudge free?
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Are the outside plants and planters in good repair and clean?
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Does the front door close without 'creaking or slamming'?
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Are the awnings clean and in working order?
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Are menu holders / stands clean and in good repair?
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Is the lobby matting clean and in good repair?
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Is the lobby lighting clean and in working order?
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Is the door heater in working order and clean?
2. Gorgeous Gardens
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Is the outside furniture in good repair and clean?
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Are the outside planters and plants in good repair and clean?
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Is the outside decking / flooring in good repair and clean?
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Are the heaters clean and in working order?
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In appropriate weather conditions, are the tables set up with menus?
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Are the parasols / awnings clean and in working order?
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Are rope stanchions & banners clean, in good repair, correctly placed?
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Is the bin area clean and tidy? Absolutely no clutter!!
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Are there ash bins and are they clean?
3. Atmosphere
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Is all lighting clean and at correct levels for the time of day and working?
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Are the speakers working, clean and at the appropriate level for the time of day?
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Is the bar odour free?
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Is the bar area free from flies?
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Are all ventilation vents clean, dust free? Check that the temperature is appropriate.
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Is the pub using Correct playlist for music, and is the profile appropriate?
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Is the fire alight, or dressed if summer?
4. Retail is Detail
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Is there any dust, high or low?
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Is there any clutter in the guest area that should not be there? No clutter what so ever
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Are the floors clean inc. all corner detail and skirting, polished and in good repair?
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Are live plants & flowers of good quality, vases/pots clean, and plants not dusty?
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Is the paintwork/walls clean and free from debris/stains?
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Are the wall mounted menu holders clean & stocked?
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Is the waiter station & expedite area clean and fully stocked?
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Mobile till points - no trailing wires, area clutter free?
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Are all picture frames, TVs and 'bric-a-brac' clean and dust free?
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Are all mirrors & glass in good repair and clean?
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Is coffee machine fully stocked / clean / working order inc. steam wands?
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Do internal doors close without 'creaking or slamming'?
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Are milk steaming jugs available and clean?
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Are all crockery / cutlery clean, available and matching (cups, saucers, milk jugs)?
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Are tea pots available and clean?
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Are all wires for TVs or speakers tidy and not hanging down?
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Are window sills / drink shelves clean and stain free?
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Is there the correct amount of furniture, and is it in good repair, free from chewing gum and clean (including legs)?
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Is all furniture, shelves and bars free from, chewing gum?
5. Merchandising
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Are all chalk boards in real, white chalk and appropriate to merchandising policy?
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Is there at least one drink board, one food board and one personality board? Again not too many messages
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Are all menus clean and unsoiled?
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Are team members carrying Trip advisor cards ?
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Are channels of feedback obvious to guests?
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Are drinks lists clean and up to date?
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Is there an up to date, clean price list on the bar displaying both 125ml wine and half pint measures and prices?
6. Pub Personality
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Are the team enjoying their shift & interacting positively with the guests?
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Are tables not laid up with cutlery, but dressed with menus, flowers/candles & drinks list?
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Are the team appropriately dressed & wearing clean and appropriate footwear?
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Does the pub affiliated to the local community (local artwork/charity/community board)?
7.Brilliant Bar
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Are all beer fixtures clean / badged / working order / no glasses on OOS items?
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Are cask ale handles polished, badged and products compliant with policy?
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Is the back bar display fresh, clean interesting and relevant?
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Is there a fresh, interesting & British flower display on the bar top/ back bar?
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Are all fridges fully stocked (labels facing forward), clean and lit?
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Is the correct stocking policy in place? We need to get rid of redundant stock
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Is the bar top and front clean, dry and clutter free?
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Sufficient stock of clean and renovated glassware?
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Is the back bar clutter free / clean?
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Are snack jars clean, stocked and well presented?
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Are all garnishes available, fresh?
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Is all glass storage clean and sticky free?
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Is all bar flooring clean and sticky free?
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Are all tills and EFT machines (inc. roaming) clean and sticky free and in working order?
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Are all post mix guns clean? Including hoses? and working?
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Are sinks clean and taps working?
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Is the back bar display fully stocked?
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Is the back bar lighting in working order?
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Do all fridges seal correctly, with seals intact & correct temperature?
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Is the cigarette machine clean, locked, stocked, in working order and signage present?
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Is the glass washer clean, odour free and working (check doors, jets, seals, filters and detergent)?
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Is the glass wash area clean / free from odour / free from clutter?
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Are all walls in the glass wash area clean and stain free?
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Is there a glass bin for broken glass?
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Is there a hazard sign available and clean?
1. Terrific Toilets
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Do the toilets smell fresh?
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Do the ladies toilets have an appropriate flower display?
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Are the toilets clean, tidy and clutter free?
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Are the sinks, urinals and toilet bowls clean, in good repair and working properly?
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Do all toilets have seats which are fixed correctly?
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Is there hot running water available at all hand wash basins to an acceptable temp I.e. Not scalding hot & taps working properly?
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Are all toilet roll holders / soap dispensers clean / stocked / in working order?
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Are the dryers clean and in working order?
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Are the toilet cubicle locks in working order avid coat hooks present?
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Is the bin appropriate, clean and in good repair?
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Is temperature in toilets appropriate for business?
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Are there signs on toilet doors? (Male/Female/Disabled etc.)
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Is there a toilet check sheet in use?
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Are the walls, ceilings, mirrors & vents clean and in good repair, free from stickers and graffiti?
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Are the toilet lights working and clean?
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Are disabled toilets clean / ready to use / alarm working?
2. Cellar
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Are the floors, walls, doors and drains clear, clean and free from odour?
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Check all cellar equipment is clean and in good working order - pythons, lines, auto tilts, extraction rods, cask winch
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Check APC unit water levels, vent free from dust
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Check cellar cooling water levels, vents free from dust
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Check cellar fans, remove cage & clean, removing all dust
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PPE is stored correctly and fit for use (rubber gauntlets, rubber apron, goggles)
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Line cleaning bottle clean and in tact, food safe hose attached - NOT GARDEN HOSE
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Line cleaning solution stored safely with lid on - opened bottles to be stored in cellar
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Check for sufficient:
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Bottle brushes
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Blue roll
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Hard spiles
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Soft spiles
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Taps
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Corks
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Hop filters
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Thermometer
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Measuring container specifically for line cleaning use
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Sweeping brush
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Deck scrub
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Sanitiser
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Bucket
Health & Safety
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No kegs triple stacked (11g below may be double stacked) - 30L may be triple stacked
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Check dates on casks and rotate
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Check dates on keg and rotate accordingly
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No cases stacked over 5 high?
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Full gas canisters are upright and chained to the wall?
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Empty gas canisters are lad flat and chocked safely?
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Check co2 detector is working correctly
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Check for evidence of pest activity
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No food stored in cellar?
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Are all lights working?
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Are there hand washing facilities? Are they clean?
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Is the cellar card available and in use?
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Is the cellar drop clear and free from obstruction?
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Do the cellar flaps lock from the inside? Are they secure?
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Is the spirit store secure, clean and orderly with no uncovered or contaminated bottles?
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Is the ice machine clean and working? (Check inside hopper and top)
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Is there an ice machine cleaning schedule available and in use?
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Is the ice scoop clean? (And stored hygienically)
3. Administration
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Is an effective and current shift planner in place?
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Are pub standard audits being carried out, at least once a week?
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Are toilet check sheets in use & available for inspection (check last four weeks)?
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Is the office clean, tidy and looks orderly?
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Is the Evac Bag available and stocked?
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Are there stocked and available first aid kits?
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Are all backstage lights clean and working?
4. Team Areas
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Are all team areas clean and in good repair?
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Are team toilets clean / in good repair / fully stocked?
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Are there sufficient team lockers / pegs?
Team Notice Boards
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Does the team notice board have engaging, relevant and current information displayed?
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Are the current incentives on display in the team room / notice board including the latest newsletter?
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Is there an updated Guest Feedback board?
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Duty Manager Signature
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Auditor Signature