Information
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Document No.
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
MAIN SCORE: Section 1. General
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1.1) Onboarding and offboarding (CRITICAL)
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1.2) Feedback and hospitality
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1.3) Procurement Principles
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1.4) Completion of QBR
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1.5) Financial template accurate
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1.6) Periodically reports
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1.7) Supplier Registration
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1.8) Storage rooms: Order and tininess
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1.9) Audit tracking
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1.10) Percentage of healthy food
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1.11) Sustainable food
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1.12) Percentage locally produced ingredients
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1.13) Environmental policy
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1.14) Health & Safety
MAIN SCORE: Section 2. Cafe
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2.1) Brand / concept compliance (CRITICAL)
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2.2) Kitchen: Organization and cleanliness
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2.3) Dining Area: Order and tidiness
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2.4) Dishwashing areas: Organization and cleanliness
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2.5) Serving area: Order and tidiness
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2.6) Menu planning and composition of offerings
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2.7) Portion Size
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2.8) Staff Appearance
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2.9) Service wares
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2.10) Condiments
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2.11) Food Presentation
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2.12) Menu labeling (CRITICAL)
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2.13) Temperature (CRITICAL)
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2.14) Line flow / Queue Management
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2.15) Way finding
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2.16) Guest engagement
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2.17) Language
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2.18) Googley Food Experiences
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2.19) Communication with Googlers
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2.20) Operating hours
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2.21) Food Quantity and Availability
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2.22) Employee knowledge of menus, composition meals and (healthy) options
Section 3. MK - Standards for Vegetables and Fruit
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3.1) At least five fresh vegetable and/or fruit options are present in the MK
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3.2) A fresh vegetable or fruit item is present at eye level. (As you walk into each MK.)
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3.3) A fresh vegetable or fruit option is present in the refrigerator
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3.4) There are fresh vegetables or fruit options available in the same location as snack items
Section 4. MK - Standards for Candy/Confections/ Chocolate
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3.5) Candy/confectionary/chocolate are available in bulk dispensers or pre-portioned single serving packages. (If available in bulk dispensers the utensil for serving and the to-go containers are sized for single servings.)
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3.6) Candy/confectionary/chocolate are located in hard to see, reach, and find locations.(Found in frosted containers, closed drawers or on the bottom shelves.)
Section 5. MK - Standards for Organization
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3.7) Refrigerators are organized with product labels fronted and rotated
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3.8) Only Google Food approved signage is present.(Old approved signage showing unhealthy food or other outdated information is also not present.)
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3.9) Any recall information signs found on the refrigerators are on hook signage in front of product void. (Recalled product storage area now empty.)
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3.10) Refrigerator glass is frosted to cover heavily sweetened beverages as well as leftovers and food from home
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3.11) Dirty dishes, garbage, compost, recycling and any other waste products associated with food production are located in areas that minimize the visibility.
MAIN SCORE: Section 6. MK
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3.12) MK - order and tidiness
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3.13) Self service counters and equipment are clean and in good shape.
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3.14) Soap and towels in place
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3.15) Cleaning utensils (brooms, mops, vacuum cleaners, etc.) are properly stored
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3.16) Small ware, single service items and condiments. (CRITICAL)
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3.17) Planogram being followed
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3.18) Nutritional information and guidelines posted
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3.19) Products are attractively presented with health(ier) products easily accessible (taking into account the spacial design).
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3.20) All employees uniforms are clean
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3.21) Language
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