Information

  • Document No.

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

MAIN SCORE: Section 1. General

  • 1.1) Onboarding and offboarding (CRITICAL)

  • 1.2) Feedback and hospitality

  • 1.3) Procurement Principles

  • 1.4) Completion of QBR

  • 1.5) Financial template accurate

  • 1.6) Periodically reports

  • 1.7) Supplier Registration

  • 1.8) Storage rooms: Order and tininess

  • 1.9) Audit tracking

  • 1.10) Percentage of healthy food

  • 1.11) Sustainable food

  • 1.12) Percentage locally produced ingredients

  • 1.13) Environmental policy

  • 1.14) Health & Safety

MAIN SCORE: Section 2. Cafe

  • 2.1) Brand / concept compliance (CRITICAL)

  • 2.2) Kitchen: Organization and cleanliness

  • 2.3) Dining Area: Order and tidiness

  • 2.4) Dishwashing areas: Organization and cleanliness

  • 2.5) Serving area: Order and tidiness

  • 2.6) Menu planning and composition of offerings

  • 2.7) Portion Size

  • 2.8) Staff Appearance

  • 2.9) Service wares

  • 2.10) Condiments

  • 2.11) Food Presentation

  • 2.12) Menu labeling (CRITICAL)

  • 2.13) Temperature (CRITICAL)

  • 2.14) Line flow / Queue Management

  • 2.15) Way finding

  • 2.16) Guest engagement

  • 2.17) Language

  • 2.18) Googley Food Experiences

  • 2.19) Communication with Googlers

  • 2.20) Operating hours

  • 2.21) Food Quantity and Availability

  • 2.22) Employee knowledge of menus, composition meals and (healthy) options

Section 3. MK - Standards for Vegetables and Fruit

  • 3.1) At least five fresh vegetable and/or fruit options are present in the MK

  • 3.2) A fresh vegetable or fruit item is present at eye level. (As you walk into each MK.)

  • 3.3) A fresh vegetable or fruit option is present in the refrigerator

  • 3.4) There are fresh vegetables or fruit options available in the same location as snack items

Section 4. MK - Standards for Candy/Confections/ Chocolate

  • 3.5) Candy/confectionary/chocolate are available in bulk dispensers or pre-portioned single serving packages. (If available in bulk dispensers the utensil for serving and the to-go containers are sized for single servings.)

  • 3.6) Candy/confectionary/chocolate are located in hard to see, reach, and find locations.(Found in frosted containers, closed drawers or on the bottom shelves.)

Section 5. MK - Standards for Organization

  • 3.7) Refrigerators are organized with product labels fronted and rotated

  • 3.8) Only Google Food approved signage is present.(Old approved signage showing unhealthy food or other outdated information is also not present.)

  • 3.9) Any recall information signs found on the refrigerators are on hook signage in front of product void. (Recalled product storage area now empty.)

  • 3.10) Refrigerator glass is frosted to cover heavily sweetened beverages as well as leftovers and food from home

  • 3.11) Dirty dishes, garbage, compost, recycling and any other waste products associated with food production are located in areas that minimize the visibility.

MAIN SCORE: Section 6. MK

  • 3.12) MK - order and tidiness

  • 3.13) Self service counters and equipment are clean and in good shape.

  • 3.14) Soap and towels in place

  • 3.15) Cleaning utensils (brooms, mops, vacuum cleaners, etc.) are properly stored

  • 3.16) Small ware, single service items and condiments. (CRITICAL)

  • 3.17) Planogram being followed

  • 3.18) Nutritional information and guidelines posted

  • 3.19) Products are attractively presented with health(ier) products easily accessible (taking into account the spacial design).

  • 3.20) All employees uniforms are clean

  • 3.21) Language

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