Explain importance of WHS and what it means to the Franchisee
Explain Health And Safety Management System Manual
Explain How to Read and Understand MSDS Register
Explain the Importance of Tagging Electrical Equipment
Show and Explain all PPE:
-Residual Current Device (RCD)
-First Aid Kit
Explain how to Approach Each Cleaning Job by Braking it Down:
Demonstrate how to Clean Oven ( Basic)
Explain how to Detail clean Oven:
-Racks and Trays
-Precautions to Take
Demonstrate how to Clean Microwave.
Demonstrate how to Clean Rangehood.
Demonstrate how to Clean Cooktop.
Demonstrate how to Clean Benchtop.
Demonstrate different viewing angles to ensure bench tops are clean.
Explain different types of Bench tops.
Demonstrate how to Clean sinks and taps.
Demonstrate how to Clean Cupboards.
Demonstrate how to Clean Fridge.
Demonstrate how to Clean and Polish Stainless Steel.
Explain how to remove "Tea Staining" from Stainless Steel.
Explain how to Breakdown Bathroom into Sections.
Demonstrate how to Clean Mirrors.
Demonstrate how to Clean basin/taps.
Demonstrate how to Clean bath.
Demonstrate how to Clean shower tiles/screen.
Demonstrate how to Clean toilet.
Demonstrate how to Clean exhaust fan.
Discuss best cloths to use and why.
Discuss best products to use and why.
Demonstrate how to Clean dining room furniture.
Demonstrate how to Clean lounge room furniture.
Demonstrate how to Clean TV Screens and Computer screens.
Demonstrate how to Clean bedroom furniture.
Demonstrate how to Clean laundry.
Demonstrate how to Clean Walls.
Demonstrate how to Use sugar soap ( Tricleanium).
Demonstrate how to Clean wall hangings.
Demonstrate how to Clean ceiling fans.
Demonstrate how to Clean blinds.
Demonstrate how to Use correct Cobweb tools.
Demonstrate how to clean skirts.
Explain/Demonstrate risks of using vacuum for cobweb removal.
Explain how to clean windows:
Demonstrate how to clean windows using Scrim cloth.
Demonstrate how to clean windows using proper tools.
Demonstrate the Following:
How to Vacuum
Never walk backwards while Vacuuming stairs an why
Frequency of emptying Vacuum
Cord management and Maintanance
How to adjust vacuum belts for comfort
Explain the difference between Aqua mop and Bucket Mop.
Demonstrate how to use Aqua Mop
Demonstrate how to use Bucket Mop
Demonstrate how to Clean/Change micro fibre pads
Explain how chemicals have changed from harsh to friendly.
Explain Enzyme Wizard products and uses.
Explain why sometimes a harsh chemical is necessary.
Explain specific chemicals for certain cleaning jobs
Explain about dilution and mixing/ labelling of chemicals.
Explain Importance of Business Cards
Explain Importance of how to answer phone correctly
Explain Importance of having correct voicemail
Explain Importance of having the correct E-Mail signature
Explain Importance of Wearing proper uniform
Explain Importance of exceeding customers expectations
Explain Importance of Why we must act on leads IMMEDIATELY
Explain How to avoid customer complaints
Explain what to do if you have a customer complaint
Explain how to find the "holy grail" of power points
Explain how to look for additional services:
-Look for jobs for other jims divisions like carpet/window cleaning etc
Explain micro fibre cloths and uses and how to wash them
Explain what to do when you break something
Explain the difference between domestic/commercial and vacate cleaning
Explain principles of quoting
Explain concept of trying to do "something extra" on each job
Explain how to work with contractor/worker to minimise job time
Turned up on time for training days?
If NO, did they phone to say they would be late?
Was well presented and good standard of hygiene ?
Was polite and courteous to trainer ?
Was willing and eager to learn ?
Listened to instructions and followed them accurately ?
Asked relevant questions where appropriate ?
Showed a degree of initiative ?
Cleaned to an acceptable level ?