Fresh Replenishment Manager

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Personnel

Our People

• Uniform clean, ironed and shirts tucked in

  Yes

  No

  N/A

• Name badges worn

  Yes

  No

  N/A

• Clean Polished shoes, jewellery as per guidelines

  Yes

  No

  N/A

• Staff visible on department giving great service. Staff observed being interactive and able to advise customers. Pocket guides carried.

  Yes

  No

  N/A

• Meat and Poultry advisor wearing correct uniform (whites with apron)

  Yes

  No

  N/A

• Counters staff wearing correct uniform with name badge on apron

  Yes

  No

  N/A

Standards

• Dairy grills are clean and free from clutter. Grills are lifted with no blockages or debris.

  Yes

  No

  N/A

• Dairy Shelves are clean with no spills or dirt evident

  Yes

  No

  N/A

• Glass fronts clean

  Yes

  No

  N/A

• Risers clean with no dirt on meat & poultry

  Yes

  No

  N/A

• Milk dollies have been pulled out for base cleaning

  Yes

  No

  N/A

• Produce fixtures clean

  Yes

  No

  N/A

• Produce displayed to merchandise to sell principles

  Yes

  No

  N/A

• Bread and cake delivered to wgll

  Yes

  No

  N/A

• Isb fixtures clean, full range available, correct labels and quality delivered

  Yes

  No

  N/A

• Lighting is working on every mod

  Yes

  No

  N/A

• Top of case units dusted

  Yes

  No

  N/A

• Every product has a label justified to the left and all sisels in place and stuck down

  Yes

  No

  N/A

• Pos is correct as per wgll guides and pos brochure

  Yes

  No

  N/A

Warehouse Standards

• Chiller is date coded with critical cage in place

  Yes

  No

  N/A

• Stock in meat chiller is separated

  Yes

  No

  N/A

• Stock is grouped with signage

  Yes

  No

  N/A

• No waste left unattended

  Yes

  No

  N/A

• No build up of damages

  Yes

  No

  N/A

• Chillers swept, staff info up to date and chiller entrance clean

  Yes

  No

  N/A

• Frozen meat returns not built up and correctly prepared

  Yes

  No

  N/A

Trade

• Promotion ends to plan and to wgll

  Yes

  No

  N/A

• Pocket planner signed off for department

  Yes

  No

  N/A

Safe and legal

• Safe and legal book completed to wgll with next steps and no gaps

  Yes

  No

  N/A

• Date code diary completed

  Yes

  No

  N/A

• Out of code items recorded in safe and legal

  Yes

  No

  N/A

KPIs

• Waste delivered to budget

  Yes

  No

  N/A

• Out of code is delivered below 8%

  Yes

  No

  N/A

• Damages is delivered below 10%

  Yes

  No

  N/A

• Dairy waste routines 90% or better for last week

  Yes

  No

  N/A

• Meat waste routines 90% or better for last week

  Yes

  No

  N/A

• Poultry waste routines 90% or better for last week

  Yes

  No

  N/A

• Produce waste routines 90% or better for last week

  Yes

  No

  N/A

• Plant bread waste routines 90% or better for last week

  Yes

  No

  N/A

• Shrink dashboards are in use with trends and resolutions identified

  Yes

  No

  N/A

• Stock record errors 15% or below

  Yes

  No

  N/A

• Mismatch folder up to date, no missing days and to green standards

  Yes

  No

  N/A

• Absence below 3%

  Yes

  No

  N/A

• Team 5 green

  Yes

  No

  N/A

• Overtime requested on time and not overspent

  Yes

  No

  N/A

• Staff searches completed

  Yes

  No

  N/A

• Customer favourites 98% for departments

  Yes

  No

  N/A

• Team leader one 2 ones completed and reviewed according to performance

  Yes

  No

  N/A

• Right for twilights is green on duty shifts

  Yes

  No

  N/A

• All merchandising activity is completed on correct week and reviewed

  Yes

  No

  N/A

Quality

• Wibi checks completed and No poor quality product on sale

  Yes

  No

  N/A

Range

• Local choice is below 10%

  Yes

  No

  N/A

• Able to describe the choices made for customers

  Yes

  No

  N/A

• Department is full

  Yes

  No

  N/A

• Able to describe the days gaps and reasons from gapscan

  Yes

  No

  N/A

Result Page

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