GEMBA - MILK 2

Ask an operator on minimum requirement of bars and cups per 44-foot trailer when loading.

EACH 44-FOOT TRAILER SHOULD HAVE A MINIMUM OF 5 BARS AND 10 CUPS

Ask the operator to explain the process on how to operate safely the dock door CHECK THE DOCK DOOR IS CLEAR OF ANY OBSTRUCTIONS AND OPERATE THE BUTTON ON THE CONTROL PANEL THAT STATES "DOOR OPEN"

Ask the operator to explain the process on how to safely operate the dock leveler
CHECK THE DOCK DOOR AND THE LOADING PLATE IS CLEAR OF ANY OBSTRUCTIONS AND OPERATE THE BUTTON ON THE CONTROL PANEL THAT STATES "LEVELLER RAISE"

Ask the operator on the importance of recording BBD (Best Before End Date) on the pick sheet

IT IS A LEGAL REQUIREMENT TO RECORD THE BBD DATES FOR THE PRODUCTS DESPATCHED TO CUSTOMERS, IT IS ALSO REQUIRED FOR TRACEABILITY

Ask an operator where the earplugs stations are located
EARPLUGS ARE LOCATED AT EVERY ENTRANCE TO THE MILK DEPARTMENT

Ask an operator what the process is if they identify a loaded damaged tetra

TRANSFER THE STOCK INTO AN UNDAMGED TETRA AND LOAD THE DEMAGED TETRA INTO A STOCK TRAILER THAT GOES BACK TO THE DAIRY

Ask an operator on the importance of stock rotation
TO ENSURE THAT THE PRODUCT WITH THE LOWEST SHELF LIFE GOES OUT FIRST AND TO REDUCE WASTE

Ask an operator when the blue bins should be emptied

BEFORE IT REACHES THE MAXIMUM LOAD LINE INSIDE THE BIN

Ask an operator where should layer card be disposed of IT SHOULD BE DISPOSED OF IN THE CARDBOARD BOX AT BAY 25