Title Page

  • Branch

  • Department

  • Date Conducted

  • Employee Conducting

  • Employee Conducting (Employee Number)

  • Employee Observed

  • Employee Observed (Employee Number)

  • Task Observed

Gemba Walk

  • Does the area meet MHC Housekeeping Standard?

  • What does not meet standard?

  • Please describe what does not meet standard.

  • Describe in more detail the job/task the employee is performing.

  • Is the employee wearing correct personal protective equipment (PPE)?

  • What PPE is not being worn that should be?

  • Is the employee using the proper tooling and equipment?

  • Is the employee using incorrect tooling/equipment or using tooling/equipment improperly?

  • Is there a safer tool to do the job?

  • Is there a better/safer tool for the job?

  • Did you observe any material handling or lifting?

  • What material was handled or lifted?

  • Is the material over 50 pounds?

  • Was team lifting or lifting equipment used?

  • Was the material lifted properly (bend at knees not waist, back straight, load close to body, clear line of sight, etc.)?

  • Were any state(s) of mind observed?

  • Which state(s) of mind?

  • Is the employee following all other best practices for the job/task?

  • What does not meet standard?

Closing

  • Was this employee trained on the task?

  • Why were they not trained?

  • When asked, what does the employee say MHC can do to help to improve this task?

  • What does the employee like about working at MHC?

  • What is the employee struggling with at MHC?

  • Please provide positive feedback on employees performance.

  • What opportunities can the employee do to improve?

  • How will you use this Gemba Walk to improve the department/branch?

  • How will you deliver your Gemba Walk takeaways to the department/branch (huddle, crew meeting, staff meeting, one-on-one, etc.)?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.