Title Page

  • Department Audited

  • Conducted on

  • Audited by

  • Name of Associate(s) Audited

Standards

  • Upon arrival, the room has an extremely fresh, comfortable atmosphere

  • A specific welcome gift or amenity is provided on the day of arrival

  • If provided, the welcome amenity is of extremely high quality and distinctive in presentation

  • The guest room is well-soundproofed

  • Hotel collateral and any printed products, such as stationery, reading material, notepad paper or pens, are elegant or distinctive in a way that is notable

  • Hotel collateral and any printed products are in excellent condition

  • Hotel collateral is accurate and grammatically correct; if provided, magazines are current

  • The bed is clean and in excellent condition

  • The bed linens are of high quality and made of natural materials

  • The bed is exceptionally comfortable

  • The room promotes good sleep, including effective blackout functionality

  • The closets and shelves/drawers are generously spacious and very well lit

  • There are at least 10 hangers in the closet, convenient for all types of garments

  • Fresh flowers or live plants are provided by the hotel in the guest room

  • The bedroom offers a comfortable place to relax, such as when watching television or dining, separate from the bed and desk areas

  • The lighting in the bedroom is comfortable for the guest to complete all necessary daily tasks. The room has ample natural light during the day

  • The bedroom is exceptionally clean

  • The bedroom is extremely well-maintained

  • If available, the outdoor balcony/patio is exceptionally clean and in excellent condition

  • The room is supplied with a distinctive variety of amenities that enhance the guest experience

  • If provided, the technology is easy to use and navigate

  • Electronic outlets are located in convenient locations for the guest

  • If provided, clocks display the time of day within two minutes of the time confirmed by the global time clock and prior alarms are cleared

  • The architectural design style of the room is notable in interest or execution

  • The entire room is true to the thematic elements. There are no unintentional mismatching styles of furnishings or indication of remodeling that is not thorough or done in cycles

  • The grooming areas are generously spacious so that two persons could easily shower and dress in comfort

  • Basic amenities, including shampoo, conditioner, body wash/gel, lotion, hand soap and cotton products, are provided

  • Beyond basic amenities, the bathroom is supplied with at least two additional types of toiletry items

  • Bathroom amenities are exceptionally luxurious in quality and presentation

  • Robes, slippers and sufficient towels are automatically provided

  • Robes, slippers and bathroom linens are of extremely high quality

  • Robes, slippers and bathroom linens are all clean and in excellent condition

  • Strong water pressure and no vacillating water temperatures are present in showers; showers are easy to operate

  • Placement of bathroom amenities is convenient and careful

  • Placement of bathroom linens is convenient and careful

  • The lighting in the bathroom is sufficient for all intended tasks, such as grooming and makeup application

  • The bathroom is exceptionally clean

  • The bathroom is extremely well-maintained

  • The bathroom design and appointments, such as counters, floors and fixtures, are exceptionally noteworthy

  • Efforts are made to reduce single-use plastic in the guest room*

  • Efforts are made to reduce single-use plastic in the bathroom*

  • Clean bathroom amenities are used*

  • Recycling options are readily available in the guest room*

  • The guest is exceptionally comfortable in this room

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