Title Page
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Site conducted
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Conducted on
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Prepared by
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Location
Orientation and Training Sign Off Audit
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Did the trainee understand training on the process of clocking in and out as it was explained?
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Did the trainee understand the training on the 4 points of Customer Service including the importance of sharing the mission?
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Did the trainee understand the training process of Tracking the Donor using the Ipad?
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Did the trainee understand the training process of production ?•Following the break down system •Labeling furniture and Large items that can fit in totes or Duros • Sorting the clothes laying them flat in the Duros •Sort small items by category into totes and label it<br>
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Did the trainee understand the training process for Ecomm/SGW?
Donation Center Orientation and Training Audit Page 2
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Did the trainee understand the training process of Transportation and helping the driver?
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Did the trainee understand the training process of safety?
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Did the trainee understand the training process of House Keeping?
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Did the trainee understand the training process of ordering supplies?
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Did the trainee understand the training process of the band app and the expectation of staying informed through the band app?
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Did the trainee understand the training process of requesting time of at least 2 weeks in at advance and where to locate weekly schedule?
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Did the trainee watch the Donation Center welcome onboarding clip?
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Did the trainee watch the New Hire Donor Experience Training Video; and acknowledge the differences between great customer service and unacceptable customer service ?
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Did the trainee understand the training and acknowledged that all donations are property of Goodwill and cannot be used for personal use inside or out of the donation center?. And Goodwill has a purchasing policy that must be followed
Acknowledge of Training
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Name of Trainee:
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Name of Trainer:
