Title Page
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Store Name
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Store Number
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Prepared by
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Conducted on
SAYS / SSC
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Can the Colleagues on SAYS describe the failed check figure from the previous weeks score card.
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Has the Checkout Manager reviewed electronic journal daily/weekly, and can they describe their top 3 Colleagues of concern with the highest voids.
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Has any action been taken to manage their top 3 Colleagues of concern.
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Is the stores previous week SAYS partial check figure above the company target of 7.5%
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Does the Checkout Manager have a S.M.A.R.T action plan in place to resolve this the following week.
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Does the Checkout Manager know the reasons for the top 5 largest voids from the previous week, and can they produce any documentation to support this.
Department Key Entries
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The Frontend tills have no DKE recorded on the DKE report.
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Has the Checkout Manager taken action to understand the reason for the entry.
Missing Items
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Are the Dot Com missing items in line with the company target, and can the Dot Com Manager describe their top 3 colleagues of concern with the highest amount of missing items.
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Has any action been taken to manage their top 3 Colleagues of concern.
