Guest Experience Inspection

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Select date and time of inspection

  Date

Dining Area

• Are all tables clean with flowers centered?

  Yes

  No

  N/A

• Are all flowers fresh and vases have water?

  Yes

  No

  N/A

• Are all chairs and booths clean

  Yes

  No

  N/A

• Are all high chairs clean with wipe and table topper present?

  Yes

  No

  N/A

• Are walls clean and free of stains?

  Yes

  No

  N/A

• Are all counters and trash countertops clean?

  Yes

  No

  N/A

• Are ceilings dusted and cleaned?

  Yes

  No

  N/A

• Are all lights working and clean?

  Yes

  No

  N/A

• Is CARES box clean and stocked?

  Yes

  No

  N/A

• Are all windows clean and window seals wiped clean?

  Yes

  No

  N/A

Condiment Station

• Are all condiments stocked fully and organized properly?

  Yes

  No

  N/A

• Are "cubbies" clean underneath all stocked items

  Yes

  No

  N/A

• Are all items stocked under condiment station properly?

  Yes

  No

  N/A

• Are trash cans empty and cleaned?

  Yes

  No

  N/A

Playground

• Is Purell dispenser stocked?

  Yes

  No

  N/A

• Are all pads in tact and secure?

  Yes

  No

  N/A

• Is cage door locked?

  Yes

  No

  N/A

• Is floor clean and free of debris?

  Yes

  No

  N/A

• Is shoe storage clean and in good condition?

  Yes

  No

  N/A

• Are steps clean and free of dirt and debris?

  Yes

  No

  N/A

• Are windows and doors free of fingerprints?

  Yes

  No

  N/A

Restrooms

• Are mirrors clean?

  Yes

  No

  N/A

• Are counters and dispensers clean?

  Yes

  No

  N/A

• Is sink and faucet clear of waterspots?

  Yes

  No

  N/A

• Are tiles and walls clean?

  Yes

  No

  N/A

• Are stall walls, doors, and hardware in good working order?

  Yes

  No

  N/A

• Are floors clean and completely swept/mopped?

  Yes

  No

  N/A

• Are toilets and urinals clean?

  Yes

  No

  N/A

• Are all supplies stocked (toilet paper, paper towels, soap, etc.)?

  Yes

  No

  N/A

• Are trash cans empty and cleaned?

  Yes

  No

  N/A

Front Counter Area

• Are countertops clean and free of waterstains?

  Yes

  No

  N/A

• Are icons on front of counters clean?

  Yes

  No

  N/A

• Are brownie merchandisers clean and dust free?

  Yes

  No

  N/A

• Are brownie merchandisers stocked?

  Yes

  No

  N/A

• Are menu boards bright and visible with clean and dust free surfaces?

  Yes

  No

  N/A

• Are countertops free of clutter or anything other than registers, printers, and merchandisers (no lids, napkins, etc.)?

  Yes

  No

  N/A

• Are lemonade dispensers cleaned and free of visible stains?

  Yes

  No

  N/A

• Are lemonade dispensers at least half full?

  Yes

  No

  N/A

• Is bagging area cleaned and organized?

  Yes

  No

  N/A

• Are floors clean and mopped?

  Yes

  No

  N/A

• Is trash hidden from the guest?

  Yes

  No

  N/A

• Director's Notes on Inspection

• Director's Signature

  Sign