Guestroom Inspection - Manager Checklist 2017

• MOD / Inspector Name:

• Name of Hotel:

• Room No.:

• Room Attendant:

• Date / Time:

  Date

• Asia Pacific Continent | Guestroom Inspection - Manager Checklist 2017

• Please note that this checklist is developed to inspect for guestroom cleanliness only. Please refer to Continent Guestroom Lookbook by Brand + BSA for items and quantities that are required to comply with, for the complete branded guest experience.
  

• *The passing mark for this inspection is 90%

Entrance zone

• Main door (Dusty / foot marks or kick-marks / damaged)

  On Brand

  Off Brand

  Not Applicable

• Security chain / double lock (Dusty / dirt found / fingerprints / not working)

  On Brand

  Off Brand

  Not Applicable

Closet

• Closet overall presentation (Untidy / dis-organized)

  On Brand

  Off Brand

  Not Applicable

• Hangers (Dis-organized / hangers chipped / rusty / stains or dirt)

  On Brand

  Off Brand

  Not Applicable

• Safety Box (Dusty / faulty / lost item found)

  On Brand

  Off Brand

  Not Applicable

Honor Bar

• Glassware (Water marks / fingerprints / uncleaned / chipped / rusty)

  On Brand

  Off Brand

  Not Applicable

• Chinaware (Water marks / fingerprints / uncleaned / chipped / rusty)

  On Brand

  Off Brand

  Not Applicable

• Silverware (Water marks / fingerprints / uncleaned / chipped / rusty)

  On Brand

  Off Brand

  Not Applicable

• Fridge / contents (Product label not front-facing / not organized / fridge not working)

  On Brand

  Off Brand

  Not Applicable

• Electronic kettle set (Uncleaned / wet / smelly)

  On Brand

  Off Brand

  Not Applicable

• Coffee/Tea tray (Uncleaned / water marks / cannot turn on)

  On Brand

  Off Brand

  Not Applicable

Living Room

TV zone

• Television / TV remote control (Dusty / dirty / faulty / fingerprints / cannot turn on)

  On Brand

  Off Brand

  Not Applicable

Desk zone

• Writing desk overall (Uncleaned / chipped corners / cluttered / fingerprints / dis-organized)

  On Brand

  Off Brand

  Not Applicable

• Trash Bin / inner-bin liner (Uncleaned / damaged / liner missing / found trash)

  On Brand

  Off Brand

  Not Applicable

Window zone

• Sheer curtain / drapery (Stained / torn / hooks missing / difficult to draw / items found behind)

  On Brand

  Off Brand

  Not Applicable

• Window (Fingerprints / water marks / dusty)

  On Brand

  Off Brand

  Not Applicable

Sitting zone

• Sofa (Stained / trash found under-seat cushion / torn upholstery)

  On Brand

  Off Brand

  Not Applicable

Bedroom

Night stand zone

• Night stand overall (Dis-organized / cluttered / dirty)

  On Brand

  Off Brand

  Not Applicable

• Master panel (Fingerprints / dusty / faulty)

  On Brand

  Off Brand

  Not Applicable

• Alarm clock / radio clock (Uncleaned / faulty / display time is incorrect)

  On Brand

  Off Brand

  Not Applicable

• Night stand underneath / bed underneath (Uncleaned / trash found)

  On Brand

  Off Brand

  Not Applicable

Bedding items

• Pillow cases (Stained / wrinkle / torn / hair / not crisp-looking)

  On Brand

  Off Brand

  Not Applicable

• Duvet cover (Stained / wrinkle / torn / hair / not crisp-looking)

  On Brand

  Off Brand

  Not Applicable

• Bed sheet(s) (Stained / wrinkle / torn / hair / not crisp-looking)

  On Brand

  Off Brand

  Not Applicable

• Decorative pillow / Bed throw (if applicable) (Stained / torn upholstery)

  On Brand

  Off Brand

  Not Applicable

Bathroom

Terry items

• Bath towels (Yellowish / torn / stained / hair / smells / not fluffy or crisp-looking)

  On Brand

  Off Brand

  Not Applicable

• Hand towels (Yellowish / torn / stained / hair / smells / not fluffy or crisp-looking)

  On Brand

  Off Brand

  Not Applicable

• Face towels (Yellowish / torn / stained / hair / smells / not fluffy or crisp-looking)

  On Brand

  Off Brand

  Not Applicable

• Bath mat / bath rug (Yellowish / torn / stained / hair / smells / not fluffy or crisp-looking)

  On Brand

  Off Brand

  Not Applicable

• Bath robe (if applicable) (Yellowish / torn / stained / hair / smells / not fluffy or crisp-looking)

  On Brand

  Off Brand

  Not Applicable

Vanity counter top

• Basin(s) / grouting (Stained / uncleaned / mold on the grout / damaged / hair)

  On Brand

  Off Brand

  Not Applicable

• Tumblers (Water marks / fingerprints / uncleaned / smells / chipped)

  On Brand

  Off Brand

  Not Applicable

• Mirror / make-up mirror (Water marks / fingerprints / uncleaned / dusty / chipped)

  On Brand

  Off Brand

  Not Applicable

• Trash bin / bin liner (Uncleaned / damaged / found trash)

  On Brand

  Off Brand

  Not Applicable

• Bathroom floor (Uncleaned / hair / found trash / dusty corners)

  On Brand

  Off Brand

  Not Applicable

Toilet zone

• Toilet unit / toilet flusher (Uncleaned / damaged / yellowish water marks / cannot flush)

  On Brand

  Off Brand

  Not Applicable

• Toilet cover / toilet seat (Uncleaned / stained / wet / damaged)

  On Brand

  Off Brand

  Not Applicable

• Floor (Uncleaned / stained / wet)

  On Brand

  Off Brand

  Not Applicable

Shower zone

• Shower wall (Uncleaned / mold / soap remains / water marks)

  On Brand

  Off Brand

  Not Applicable

• Shower floor / drainage / floor trap (Uncleaned / mold / soap remains / water marks / hair)

  On Brand

  Off Brand

  Not Applicable

• Hand-held shower head / rain-shower head / faucets (Water marks / soap remains / damaged / rusty)

  On Brand

  Off Brand

  Not Applicable

• Grouting (Uncleaned / mold / wet / dusty corners)

  On Brand

  Off Brand

  Not Applicable

Bath tub zone (if applicable)

• Bath tub (Uncleaned / mold / soap remains / water marks / hair)

  On Brand

  Off Brand

  Not Applicable

• Tap(s) / faucets / stopper (Water marks / soap remains / damaged / rusty)

  On Brand

  Off Brand

  Not Applicable

• Grouting (Uncleaned / mold / wet / dusty corners)

  On Brand

  Off Brand

  Not Applicable

General

• Lighting (Fused / visible dust on spot light cover)

  On Brand

  Off Brand

  Not Applicable

• Carpet (Stained / hair / trash found / shows dirt on the cloth when wiped)

  On Brand

  Off Brand

  Not Applicable

• Walling base-board on edges of floor (Dusty / dirt / damaged)

  On Brand

  Off Brand

  Not Applicable

• Room odor (Not fresh / smells / smoky)

  On Brand

  Off Brand

  Not Applicable

Balcony (if applicable)

• Glass surface (Uncleaned / scratched)

  On Brand

  Off Brand

  Not Applicable

• Floor (Uncleaned / trash found)

  On Brand

  Off Brand

  Not Applicable

• Furniture (Uncleaned / stained / damaged)

  On Brand

  Off Brand

  Not Applicable

Other Comments

• Other Comments: