Harvester Brand Standards Audit

FOH microwave and bottle warmers clean?

Team and guest pagers in use at all times?

Pavement outside business and external fencing, bushes etc all pristine, weed & litter free?

Car park litter and weed free?

Balloon arch in place at front enterance?

All planting alive, well maintained, grass cut and weed free?

Signage clean, no damage, lights working and lit where appropriate?

Tables and chairs clean, no broken or missing furniture?

Cigarette bin clean and empty?

External POS correct as per comms matrix?

All Harvester branded barriers in place and secured properly?

Windows and external doors sparkling and clean?

Balloons attached to to A boards / V boards / barrier poles (at least 6 balloons per bunch ) ?

Bin yard gates closed & in good condition, not visible to public

Lobby- All POS as per comms matrix & professionally displayed

Lobby floor clean, surfaces dust free, all glass/mirrors sparkling

Lobby - all lights working, all signs in frames & brass polished

Breakfast offer displayed prominently

External doors open

Bar counter and fonts are clean, polished and sparkling?

Back bar clean, uncluttered, mirrors clean and smear free?

Back bar display clean and dust free?

All fridge lights working, bottles facing forward, fully stocked and tidy?

Correct measures available?

Glass shelves cleaned and organised, all glassware sparkling and clean?

Glass wash area clean, tidy and well organised, including glass wash machine?

Waste bins and bottle skips clean?

Coffee machine clean and fully stocked?

Cups & saucers all clean - no tanin stains

Bar sauces clean and labelled correctly, all sugars organised

Top up/Price List/Weights & Measures policies on display

Take Away POS present & in good condition

Giftcard POS present & in good condition

Cellar well stocked, clean, all stock rotated and in date

Corners and skirting clean, including stairs if appropriate?

Fish, picture frames and jigsaw puzzle clean and dust free?

Floor surfaces in good repair, clean and not slippy?

Air con units, vents and light fittings are clean and dust free?

Appropriate music playing at the correct level

All lights and fittings working?

Mirrors sparkling with no writing on them

Tables clean, chip and crack free, including legs and bases?

All tables have clean correct menus?

All cutlery clean, smear free and laid to spec

Salt and pepper, and sauce bottles clean and sufficient, sauces labelled. BMTV layout?

No chewing gum on furniture?

Chairs and fixed seating clean and in good condition?

Self serve Pepsi and ice machine clean, sparkling and POS in place?

No marks or chips on paintwork?

Server stations clear from all debris, stocked for session and till clean?

Host point clean & clutter free

All menus available, clean and in good condition

Balloons available at host point

Crayons and chef hats available

Allergen guides available

All visible areas of the kitchen clutter free and sparkling including grill walls, canopy and grill surround

All QSR screens and bump bars clean?

High chairs clean, safe and numbered

Salad Bar - correct POS in place on top

Salad Bar - all items available, fully stocked & fresh

Salad Bar - laid out to spec

Salad Bar - chef in clean correct uniform

Salad Bar - all surfaces/glass clean & sparkling

Salad Bar - salad bowls

All team, FOH & BOH in correct uniform?

Buzz brief in use (or team sheet available with all relevant details & targets)

Team & Guest pagers in use

Team WOW board in use and up to date

Toilets clean and fresh smelling?

Air vent extraction clean and dust free?

Floors, tiles and mirrors sparkling?

Door plates and door handles sparkling clean?

No graffiti on the back of toilet doors in cubicles?

Hooks on the back of all toilet cubicle doors, all locks working?

Lights bulbs all working?

Sinks ( and around ) sparkling, taps working, hot and cold water available?

Soaps dispensers full and working?

Toilet tissue dispensers full and working?

Dryers clean and working?

Disabled toilets sparkling clean?

In disabled toilet, cord for alarm should reach floor, check alarm works?

Baby changing unit clean and safe?

Toilet checks being recorded every 30 minutes?