Harvester Retail Brand Audit - Standards

Windows and external doors sparkling and clean?

Car park litter and weed free?

All planting alive, well maintained, grass cut and weed free?

Signage clean, no damage, lights working and lit where appropriate?

Tables and chairs clean, no broken or missing furniture?

Cigarette bin clean and empty?

External POS correct as per comms matrix?

All Harvester branded barriers in place and secured properly?

Balloons attached to to A boards / V boards / barrier poles (at least 6 balloons per bunch ) ?

Balloon arch in place at front enterance?

Bar counter and fonts are clean, polished and sparkling?

Back bar clean, uncluttered, mirrors clean and smear free?

Back bar display clean and dust free?

All fridge lights working, bottles facing forward, fully stocked and tidy?

Correct measures available?

Glass shelves cleaned and organised, all glassware sparkling and clean?

Glass wash area clean, tidy and well organised, including glass wash machine?

Waste bins and bottle skips clean?

Coffee machine clean and fully stocked?

Corners and skirting clean, including stairs if appropriate?

Fish, picture frames and jigsaw puzzle clean and dust free?

Floor surfaces in good repair, clean and not slippy?

Air con units, vents and light fittings are clean and dust free?

All lights and fittings working?

Mirrors sparkling?

Tables clean, chip and crack free, including legs and bases?

All tables have clean correct menus?

Salt and pepper, and sauce bottles clean and sufficient, sauces labelled. BBCTV layout?

No chewing gum on furniture?

Chairs and fixed seating clean and in good condition?

Self serve Pepsi and ice machine clean, sparkling and POS in place?

No marks or chips on paintwork?

Server stations clear from all debris, stocked for session and till clean?

All cutlery clean and smear free?

All team, FOH & BOH in correct uniform?

Pass is clutter free?

Colouring sheets, sharp coloured pencils and balloons available?

Salad bar fresh, abundant and set to template?

All crockery clean and smear free?

Team and guest pagers in use at all times?

All POS in place, clean, correct as per comms matrix?

Appropriate music playing at the correct level and marketing screens ( if applicable ) turned on?

No hand written notices? - any site specific notices should be printed and framed

FOH microwave and bottle warmers clean?

Highchairs clean and safe?

All QSR screens and bump bars clean?

Toilets clean and fresh smelling?

Air vent extraction clean and dust free?

Floors, tiles and mirrors sparkling?

Door plates and door handles sparkling clean?

No graffiti on the back of toilet doors in cubicles?

Hooks on the back of all toilet cubicle doors, all locks working?

Lights bulbs all working?

Sinks ( and around ) sparkling, taps working, hot and cold water available?

Soaps dispensers full and working?

Toilet tissue dispensers full and working?

Dryers clean and working?

Disabled toilets sparkling clean?

In disabled toilet, cord for alarm should reach floor, check alarm works?

Baby changing unit clean and safe?

Toilet checks being recorded every 30 minutes?