Harvester Retail Brand Audit - Standards

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

External Areas

External Areas

• Windows and external doors sparkling and clean?

  Yes

  No

  N/A

• Car park litter and weed free?

  Yes

  No

  N/A

• All planting alive, well maintained, grass cut and weed free?

  Yes

  No

  N/A

• Signage clean, no damage, lights working and lit where appropriate?

  Yes

  No

  N/A

• Tables and chairs clean, no broken or missing furniture?

  Yes

  No

  N/A

• Cigarette bin clean and empty?

  Yes

  No

  N/A

• External POS correct as per comms matrix?

  Yes

  No

  N/A

• All Harvester branded barriers in place and secured properly?

  Yes

  No

  N/A

• Balloons attached to to A boards / V boards / barrier poles (at least 6 balloons per bunch ) ?

  Yes

  No

  N/A

• Balloon arch in place at front enterance?

  Yes

  No

  N/A
Bar

Bar

• Bar counter and fonts are clean, polished and sparkling?

  Yes

  No

  N/A

• Back bar clean, uncluttered, mirrors clean and smear free?

  Yes

  No

  N/A

• Back bar display clean and dust free?

  Yes

  No

  N/A

• All fridge lights working, bottles facing forward, fully stocked and tidy?

  Yes

  No

  N/A

• Correct measures available?

  Yes

  No

  N/A

• Glass shelves cleaned and organised, all glassware sparkling and clean?

  Yes

  No

  N/A

• Glass wash area clean, tidy and well organised, including glass wash machine?

  Yes

  No

  N/A

• Waste bins and bottle skips clean?

  Yes

  No

  N/A

• Coffee machine clean and fully stocked?

  Yes

  No

  N/A
Restaurants

Restaurant

• Corners and skirting clean, including stairs if appropriate?

  Yes

  No

  N/A

• Fish, picture frames and jigsaw puzzle clean and dust free?

  Yes

  No

  N/A

• Floor surfaces in good repair, clean and not slippy?

  Yes

  No

  N/A

• Air con units, vents and light fittings are clean and dust free?

  Yes

  No

  N/A

• All lights and fittings working?

  Yes

  No

  N/A

• Mirrors sparkling?

  Yes

  No

  N/A

• Tables clean, chip and crack free, including legs and bases?

  Yes

  No

  N/A

• All tables have clean correct menus?

  Yes

  No

  N/A

• Salt and pepper, and sauce bottles clean and sufficient, sauces labelled. BBCTV layout?

  Yes

  No

  N/A

• No chewing gum on furniture?

  Yes

  No

  N/A

• Chairs and fixed seating clean and in good condition?

  Yes

  No

  N/A

• Self serve Pepsi and ice machine clean, sparkling and POS in place?

  Yes

  No

  N/A

• No marks or chips on paintwork?

  Yes

  No

  N/A

• Server stations clear from all debris, stocked for session and till clean?

  Yes

  No

  N/A

• All cutlery clean and smear free?

  Yes

  No

  N/A
General

General

• All team, FOH & BOH in correct uniform?

  Yes

  No

  N/A

• Pass is clutter free?

  Yes

  No

  N/A

• Colouring sheets, sharp coloured pencils and balloons available?

  Yes

  No

  N/A

• Salad bar fresh, abundant and set to template?

  Yes

  No

  N/A

• All crockery clean and smear free?

  Yes

  No

  N/A

• Team and guest pagers in use at all times?

  Yes

  No

  N/A

• All POS in place, clean, correct as per comms matrix?

  Yes

  No

  N/A

• Appropriate music playing at the correct level and marketing screens ( if applicable ) turned on?

  Yes

  No

  N/A

• No hand written notices? - any site specific notices should be printed and framed

  Yes

  No

  N/A

• FOH microwave and bottle warmers clean?

  Yes

  No

  N/A

• Highchairs clean and safe?

  Yes

  No

  N/A

• All QSR screens and bump bars clean?

  Yes

  No

  N/A
Toilets

Toilets

• Toilets clean and fresh smelling?

  Yes

  No

  N/A

• Air vent extraction clean and dust free?

  Yes

  No

  N/A

• Floors, tiles and mirrors sparkling?

  Yes

  No

  N/A

• Door plates and door handles sparkling clean?

  Yes

  No

  N/A

• No graffiti on the back of toilet doors in cubicles?

  Yes

  No

  N/A

• Hooks on the back of all toilet cubicle doors, all locks working?

  Yes

  No

  N/A

• Lights bulbs all working?

  Yes

  No

  N/A

• Sinks ( and around ) sparkling, taps working, hot and cold water available?

  Yes

  No

  N/A

• Soaps dispensers full and working?

  Yes

  No

  N/A

• Toilet tissue dispensers full and working?

  Yes

  No

  N/A

• Dryers clean and working?

  Yes

  No

  N/A

• Disabled toilets sparkling clean?

  Yes

  No

  N/A

• In disabled toilet, cord for alarm should reach floor, check alarm works?

  Yes

  No

  N/A

• Baby changing unit clean and safe?

  Yes

  No

  N/A

• Toilet checks being recorded every 30 minutes?

  Yes

  No

  N/A