Audit
Cleaning inspection shall be performed by the Contract Manager (or authorized representative).
Key:
Exceeds expectations = 95% - 100%
Meets expectations = 80% - 95%
Requires attention = 50% - 80%
Urgent action required = 0% - 50%
Entry Glass / Doors and Frames
Reception Area (front desk, furniture and fittings)
Tea Preparation Area / Kitchenette
Floor Surfaces
Window Sills / Ledges and Skirting
Furniture (desks, working surfaces and bins)
Walls / Partitions
- Client Contact - Meeting
- Client Contacted - No Meeting
- Inspection Only - No Client Contact
- Phone Discussion
Entries / Exits (including paved areas)
External Glass (including shop fronts)
Light Diffusers / Covers and Exit Lights
Wall / Column Surfaces
Cobwebs
Signage / Directory Boards
Graffiti
Inspected Car Park Location
Garden Bed / Rubbish Removed
Entry Points / Foyers
Drains / Gutters Cleared
Kerb Lines
Rubbish Bins
Inspected Building Interior Location
Floor Surfaces
Skirtings / Edges
Shop Fronts
Walls / Columns
Ceilings
Light Fittings / Power Points
Glass Balustrades
Pause Areas (including rugs)
ATM's
Rubbish Bins
Escalators / Travelators and Lifts
Internal Directories / Signage
Rubbish Bin Cubbies
Tables / Chairs (including legs, bases etc.)
High Chairs
Shop Fronts / Signage
Floor Surfaces
Inspected Location
Doors / Kick Plates
Benches / Vanities and Mirrors
Dryers / Dispensers
Walls / Partitions (including tops of cubicles)
Roof Vents
Toilet Bowls / Urinals
Rubbish Bins
Stainless Steel Fittings
Floor Surfaces
Graffiti
Inspection Location
Doors / Kick Plates
Benches / Vanities and Mirrors
Dryers / Dispensers
Walls / Partitions (including tops of cubicles)
Roof Vents
Toilet Bowls
Rubbish Bins
Stainless Steel Fittings
Floor Surfaces
Sanitary Bins
Graffiti
Inspected Location
Doors / Kick Plates
Benches / Vanities and Mirrors
Microwave / Feeding Area
Furniture (chairs etc.)
Change Tables
Dryers / Dispensers
Walls / Partitions (including tops of cubicles)
Roof Vents
Toilet Bowls
Rubbish Bins
Stainless Steel Fittings
Floor Surfaces
Sanitary Bins / Nappy Bins
Graffiti
Inspected Location
Doors / Kick Plates
Benches / Vanities and Mirrors
Dryers / Dispensers
Walls / Partitions (including tops of cubicles)
Roof Vents
Toilet Bowls
Rubbish Bins
Stainless Steel Fittings
Floor Surfaces
Sanitary Bins
Graffiti
Inspected Location
Doors / Kick Plates
Benches / Vanities and Mirrors
Dryers / Dispensers
Walls / Partitions (including tops of cubicles)
Roof Vents
Toilet Bowls / Urinals
Rubbish Bins
Stainless Steel Fittings
Floor Surfaces
Sanitary Bins
Graffiti
Inspected Service Corridor Location
Doors / Walls
Ceiling / Light Fittings
Fire Cupboards
Hand Rails
Rubbish
Stairs / Risers
Inspected Loading Dock Location
Loading / Unloading Area
Rubbish / Bin Areas
Roller Shutters / Doors
Decobwebbing / Lighting
Inspected Cleaners Room Location
Neat, Tidy, Chemicals Labelled and Stored Correctly
General Equipment
Scrubber Equipment, Battery Levels and Tanks Empty
Testing and Tagging up to date
MSDS / Wall Charts and HSEQ File
Emergency / Colour Coding Charts
First Aid Kit / Spill Kit / Sharps Container and Tongs
Sign In / Out and Radio Sign In / Out Books Checked
Communication Book Checked
Mall Patrol Trolleys Checked and Match Fact Sheet
Customer Service Desk Clean / Presenting well
Staff Demonstrate Strong Customer / Client focus
Staff are well dressed and groomed
Communications with Customers and Centre Management
General Items Noted
- Client Contact - Meeting
- Client Contacted - No Meeting
- Inspection Only - No Client Contact
- Phone Discussion
Actions Required
Details
Person Responsible
Action Items Completed
Maintenance and HSEQ Items
Other Areas
General Comments
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