High 5 Cleaning Inspection Report Checklist

Inspection Report Requirements and Metrics

• Cleaning inspection shall be performed by the Contract Manager (or authorized representative).

  Good

  Fair

  Poor

  N/A

• Key:
  Exceeds expectations = 95% - 100%
  Meets expectations = 80% - 95%
  Requires attention = 50% - 80%
  Urgent action required = 0% - 50%

Centre Management Office

• Entry Glass / Doors and Frames

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Reception Area (front desk, furniture and fittings)

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Tea Preparation Area / Kitchenette

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Floor Surfaces

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Window Sills / Ledges and Skirting

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Furniture (desks, working surfaces and bins)

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Walls / Partitions

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

Building Exterior

• Inspected Building Exterior Location

  Select Client Contact - Meeting Client Contacted - No Meeting Inspection Only - No Client Contact Phone Discussion

  • Client Contact - Meeting
  • Client Contacted - No Meeting
  • Inspection Only - No Client Contact
  • Phone Discussion

• Entries / Exits (including paved areas)

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• External Glass (including shop fronts)

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Light Diffusers / Covers and Exit Lights

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Wall / Column Surfaces

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Cobwebs

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Signage / Directory Boards

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Graffiti

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

Car Parks

• Inspected Car Park Location

• Garden Bed / Rubbish Removed

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Entry Points / Foyers

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Drains / Gutters Cleared

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Kerb Lines

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Rubbish Bins

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

Building Interior

• Inspected Building Interior Location

• Floor Surfaces

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Skirtings / Edges

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Shop Fronts

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Walls / Columns

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Ceilings

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Light Fittings / Power Points

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Glass Balustrades

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Pause Areas (including rugs)

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• ATM's

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Rubbish Bins

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Escalators / Travelators and Lifts

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Internal Directories / Signage

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

Food Court

• Rubbish Bin Cubbies

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Tables / Chairs (including legs, bases etc.)

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• High Chairs

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Shop Fronts / Signage

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Floor Surfaces

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

Public Amenities - Male

• Inspected Location

• Doors / Kick Plates

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Benches / Vanities and Mirrors

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Dryers / Dispensers

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Walls / Partitions (including tops of cubicles)

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Roof Vents

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Toilet Bowls / Urinals

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Rubbish Bins

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Stainless Steel Fittings

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Floor Surfaces

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Graffiti

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

Public Amenities - Female

• Inspection Location

• Doors / Kick Plates

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Benches / Vanities and Mirrors

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Dryers / Dispensers

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Walls / Partitions (including tops of cubicles)

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Roof Vents

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Toilet Bowls

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Rubbish Bins

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Stainless Steel Fittings

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Floor Surfaces

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Sanitary Bins

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Graffiti

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

Parents Room

• Inspected Location

• Doors / Kick Plates

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Benches / Vanities and Mirrors

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Microwave / Feeding Area

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Furniture (chairs etc.)

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Change Tables

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Dryers / Dispensers

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Walls / Partitions (including tops of cubicles)

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Roof Vents

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Toilet Bowls

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Rubbish Bins

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Stainless Steel Fittings

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Floor Surfaces

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Sanitary Bins / Nappy Bins

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Graffiti

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

Public Disabled Amenities

• Inspected Location

• Doors / Kick Plates

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Benches / Vanities and Mirrors

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Dryers / Dispensers

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Walls / Partitions (including tops of cubicles)

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Roof Vents

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Toilet Bowls

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Rubbish Bins

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Stainless Steel Fittings

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Floor Surfaces

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Sanitary Bins

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Graffiti

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

Staff Amenities Male & Female

• Inspected Location

• Doors / Kick Plates

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Benches / Vanities and Mirrors

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Dryers / Dispensers

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Walls / Partitions (including tops of cubicles)

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Roof Vents

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Toilet Bowls / Urinals

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Rubbish Bins

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Stainless Steel Fittings

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Floor Surfaces

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Sanitary Bins

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Graffiti

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

Service Corridors, Fire Escapes, Service Cupboards

• Inspected Service Corridor Location

• Doors / Walls

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Ceiling / Light Fittings

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Fire Cupboards

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Hand Rails

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Rubbish

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Stairs / Risers

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

Loading Docks

• Inspected Loading Dock Location

• Loading / Unloading Area

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Rubbish / Bin Areas

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Roller Shutters / Doors

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

• Decobwebbing / Lighting

  Exceeds standards

  Meets Standards

  Requires attention

  Urgent action required

  N/A

Cleaners Room

• Inspected Cleaners Room Location

• Neat, Tidy, Chemicals Labelled and Stored Correctly

  Yes

  No

• General Equipment

  Good

  Requires attention

• Scrubber Equipment, Battery Levels and Tanks Empty

  Good

  Requires attention

• Testing and Tagging up to date

  Yes

  No

• MSDS / Wall Charts and HSEQ File

  Yes

  No

• Emergency / Colour Coding Charts

  Yes

  No

• First Aid Kit / Spill Kit / Sharps Container and Tongs

  Yes

  No

• Sign In / Out and Radio Sign In / Out Books Checked

  Yes

  No

  N/A

• Communication Book Checked

  Yes

  No

  N/A

• Mall Patrol Trolleys Checked and Match Fact Sheet

  Yes

  No

Customer Service

• Customer Service Desk Clean / Presenting well

  Yes

  No

  N/A

• Staff Demonstrate Strong Customer / Client focus

  Yes

  Training required

• Staff are well dressed and groomed

  Yes

  No

• Communications with Customers and Centre Management

  Good

  Requires attention

Client Contact and Actions Required

• General Items Noted

• Client Contact Method

  Select Client Contact - Meeting Client Contacted - No Meeting Inspection Only - No Client Contact Phone Discussion

  • Client Contact - Meeting
  • Client Contacted - No Meeting
  • Inspection Only - No Client Contact
  • Phone Discussion

• Actions Required

  Yes

  No
Actions

• Details

• Completion Date

  Date

• Person Responsible

• Action Items Completed

  Yes

  Training required

General Business

• Maintenance and HSEQ Items

• Other Areas

• General Comments

Assessors Signatures

• Property Manager or Authorized Representative

  Sign

• Contractors Representative

  Sign

• Yes

  No

  N/A