Housekeeping Audit Tool

• Room number

• Prepared by

• Conducted on

  Date
• Location
  Address

Guest Rooms Audit Form

• Each question requires an answer. You must enter "Yes", "No" or other if applicable

• Any images attached to the audit will be included on the final document

• Retain completed room audit documents. Transfer achieved results available and % score from each audit to results sheet

Room Entrance

Hallway

• Floor is clean and free of debris

  Yes

  No

• Room door is in good condition (including handles & locks)

  Yes

  No

• Free of Odour

  Yes

  No

• Is the emergency/evacuation plan easily visible?

  Yes

  No

• Are the emergency lights visible and in operating order?

  Yes

  No

  N/A

Lounge/Dining Area

• Does this room have a separate lounge/dining room?

  Yes

  No

Lounge/Dining

• Free of odour

  Yes

  No

• Floor is vacuumed & free of debris

  Yes

  No

Chairs/seats

• Dining Table & Chairs - In good condition

  Yes

  No

  N/A

• Dining Table & Chairs - Free of hair

  Yes

  No

  N/A

• Dining Table & Chairs - Clean & free of stains

  Yes

  No

  N/A

• Couch - In good condition

  Yes

  No

• Couch - Free of hair

  Yes

  No

• Sofa Bed - clean and in working order

  Yes

  No

  N/A

Furnishings - (lamps, coffee tables, shelves, artwork etc)

• Light globes working in lamps & ceiling?

  Yes

  No

• Free of dust

  Yes

  No

• Free of removable marks

  Yes

  No

Windows, doors, mirrors and walls

• Free of removable marks

  Yes

  No

• Stainless steel/Chrome is polished

  Yes

  No

• Windows clean

  Yes

  No

• Window sills clean and dust free

  Yes

  No

Curtains and Blinds

• Open/close easily and properly attached

  Yes

  No

• Clean & free of stains

  Yes

  No

• Free of dust

  Yes

  No

TV/AC Remote

• TV / Remote - Operating properly or reported

  Yes

  No

  N/A

• Air Con/Remote - set at correct level

  Yes

  No

Telephones

• Clean on all surfaces and cords are neat and tidy

  Yes

  No

  N/A

• Operating properly or reported

  Yes

  No

  N/A

• Alarm Clock set at correct time & alarm off

  Yes

  No

  N/A

Compendium/ printed material

• Straight/ clean/ current

  Yes

  No

  N/A

• Correct branding used - pens, notepads etc

  Yes

  No

• Reference Image

  

Waste bins

• Clean inside and outside

  Yes

  No

Maintenance

• If you mark 'Yes' for this question, please ensure to add notes and images as this information will be passed onto the maintenance team

• Is there any maintenance to report in this area?

  Yes

  No

Main Bedroom

Room

• Free of odour

  Yes

  No

• Floor is vacuumed & free of debris

  Yes

  No

• Light globes working in lamps & ceiling?

  Yes

  No

Bed linen, blankets, cushions and bedthrows

• Not creased

  Yes

  No

• Unstained and not torn

  Yes

  No

• Free of hair

  Yes

  No

• Bed castors in good condition

  Yes

  No

Wardrobe

• Wardrobe doors in operational order or reported

  Yes

  No

  N/A

• Shelves are free of dust/stains

  Yes

  No

• Shelves are free of food/hair/debris

  Yes

  No

• Iron is clean & empty of water

  Yes

  No

• Ironing board cover is clean & fitted correctly

  Yes

  No

• Dry Cleaning Bag & Forms have been replenished?

  Yes

  No

• Safe is unlocked

  Yes

  No

  N/A

Telephones

• Clean on all surfaces and cords are neat and tidy

  Yes

  No

  N/A

• Operating properly or reported

  Yes

  No

  N/A

• Alarm Clock set at correct time & alarm off

  Yes

  No

  N/A

TV/AC Remote

• TV - Operating properly or reported

  Yes

  No

  N/A

• Air Con/Remote - set at correct level

  Yes

  No

  N/A

Curtains and Blinds

• Open/close easily and properly attached

  Yes

  No

• Clean & free of stains

  Yes

  No

• Free of dust

  Yes

  No

Windows, doors, mirrors and walls

• Free of removable marks

  Yes

  No

• Skirting boards and furnishings are free of dust

  Yes

  No

Maintenance

• If you mark 'Yes' for this question, please ensure to add notes and images as this information will be passed onto the maintenance team

• Is there any maintenance to report in this area?

  Yes

  No

Second Bedroom

• Are you inspecting a second bedroom?

  Yes

  No

Second Bedroom

Room

• Free of odour

  Yes

  No

• Floor is vacuumed & free of debris

  Yes

  No

• Light globes working in lamps & ceiling?

  Yes

  No

Bed linen, blankets, cushions and bedthrows

• Not creased

  Yes

  No

• Unstained and not torn

  Yes

  No

• Free of hair

  Yes

  No

• Bed castors in good condition

  Yes

  No

Wardrobe

• Wardrobe doors in operational order or reported

  Yes

  No

• Shelves are free of dust/stains

  Yes

  No

• Shelves are free of food/hair/debris

  Yes

  No

• Iron is clean & empty of water

  Yes

  No

  N/A

• Ironing board cover is clean & fitted correctly

  Yes

  No

  N/A

• Safe is unlocked

  Yes

  No

  N/A

• Dry Cleaning Bag & Forms have been replenished?

  Yes

  No

  N/A

Telephones

• Clean on all surfaces and cords are neat and tide

  Yes

  No

  N/A

• Operating properly or reported

  Yes

  No

  N/A

• Alarm Clock set at correct time & alarm off

  Yes

  No

  N/A

TV/AC Remote

• TV - Operating properly or reported

  Yes

  No

  N/A

• Air Con/Remote - set at correct level

  Yes

  No

  N/A

Curtains and Blinds

• Open/close easily and properly attached

  Yes

  No

• Clean & free of stains

  Yes

  No

• Free of dust

  Yes

  No

Windows, doors, mirrors and walls

• Free of removable marks

  Yes

  No

• Skirting boards and furnishings are free of dust

  Yes

  No

Maintenance

• If you mark 'Yes' for this question, please ensure to add notes and images as this information will be passed onto the maintenance team

• Is there any maintenance to report in this area?

  Yes

  No

Third Bedroom

• Are you inspecting a third bedroom?

  Yes

  No

Main Bedroom

Room

• Free of odour

  Yes

  No

• Floor is vacuumed & free of debris

  Yes

  No

• Light globes working in lamps & ceiling?

  Yes

  No

Bed linen, blankets, cushions and bedthrows

• Not creased

  Yes

  No

• Unstained and not torn

  Yes

  No

• Free of hair

  Yes

  No

• Bed castors in good condition

  Yes

  No

Wardrobe

• Wardrobe doors in operational order or reported

  Yes

  No

• Shelves are free of dust/stains

  Yes

  No

• Shelves are free of food/hair

  Yes

  No

• Iron is clean & empty of water

  Yes

  No

  N/A

• Ironing board cover is clean & fitted correctly

  Yes

  No

  N/A

• Dry Cleaning Bag & Forms have been replenished?

  Yes

  No

  N/A

• Safe is unlocked

  Yes

  No

Telephones

• Clean on all surfaces and cords are neat and tidy

  Yes

  No

  N/A

• Operating properly or reported

  Yes

  No

  N/A

• Alarm Clock set at correct time & alarm off

  Yes

  No

  N/A

TV/AC Remote

• TV - Operating properly or reported

  Yes

  No

  N/A

• Air Con/Remote - set at correct level

  Yes

  No

  N/A

Curtains and Blinds

• Open/close easily and properly attached

  Yes

  No

• Clean & free of stains

  Yes

  No

• Free of dust

  Yes

  No

Windows, doors, mirrors and walls

• Free of removable marks

  Yes

  No

• Skirting boards and furnishings are free of dust

  Yes

  No

Maintenance

• If you mark 'Yes' for this question, please ensure to add notes and images as this information will be passed onto the maintenance team

• Is there any maintenance to report in this area?

  Yes

  No

Bathroom

Bathroom

• Bathroom is odourless

  Yes

  No

• Light globes working in lamps & ceiling?

  Yes

  No

• Floor is free of hair, stains & debris

  Yes

  No

• Floor is free of mould & mildew

  Yes

  No

• Walls, Glass & Mirror - Free of smudges, hand prints and soap scum

  Yes

  No

• Door and door frame - free of dust and removable marks

  Yes

  No

• Bathroom vents clean and free of dust

  Yes

  No

Shower, bath and sink

• Free of hair

  Yes

  No

• Free of mildew & mould

  Yes

  No

• Free of soap scum

  Yes

  No

• Free of rust & stains

  Yes

  No

• Taps, hinges and shower fittings are polished

  Yes

  No

• Is there a plug?

  Yes

  No

  N/A

Toilet and all its parts (seat, bowl, lid, base, caps & plumbing)

• Free of hair, stains & debris

  Yes

  No

• Free of dust

  Yes

  No

• Odourless

  Yes

  No

• In operational order or reported

  Yes

  No

Bath towelling

• Free of hair

  Yes

  No

• Free of stains

  Yes

  No

• Not frayed/good condition

  Yes

  No

• Correct amount of towels and amenities for occupancy

  Yes

  No

Bathroom amenities

• Unused and fully stocked

  Yes

  No

• Hairdryer cables are neat and tidy

  Yes

  No

• Hairdryer is free of lint

  Yes

  No

Waste bins

• Clean inside and outside

  Yes

  No

Maintenance

• If you mark 'Yes' for this question, please ensure to add notes and images as this information will be passed onto the maintenance team

• Is there any maintenance to report in this area?

  Yes

  No

Second Bathroom

• Are you inspecting a second bathroom?

  Yes

  No

Bathroom

• Bathroom is odourless

  Yes

  No

• Light globes working in lamps & ceiling?

  Yes

  No

• Floor is free of hair, stains & debris

  Yes

  No

• Floor is free of mould & mildew

  Yes

  No

• Walls, Glass & Mirror - Free of smudges, hand prints and soap scum

  Yes

  No

• Door and door frame - free of dust and removable marks

  Yes

  No

• Bathroom vents clean and free of dust

  Yes

  No

Shower, bath and sink

• Free of hair

  Yes

  No

• Free of mildew & mould

  Yes

  No

• Free of soap scum

  Yes

  No

• Free of rust & stains

  Yes

  No

• Taps, hinges and shower fittings are polished

  Yes

  No

• Is there a plug?

  Yes

  No

  N/A

Toilet and all its parts (seat, bowl, lid, base, caps & plumbing)

• Free of hair, stains & debris

  Yes

  No

• Free of dust

  Yes

  No

• Odourless

  Yes

  No

• In operational order or reported

  Yes

  No

Bath towelling

• Free of hair

  Yes

  No

• Free of stains

  Yes

  No

• Not frayed/good condition

  Yes

  No

• Correct amount of towels and amenities for occupancy

  Yes

  No

Bathroom amenities

• Unused and fully stocked

  Yes

  No

• Hairdryer cables are neat and tidy

  Yes

  No

• Hairdryer is free of lint

  Yes

  No

Waste bins

• Clean inside and outside

  Yes

  No

Maintenance

• If you mark 'Yes' for this question, please ensure to add notes and images as this information will be passed onto the maintenance team

• Is there any maintenance to report in this area?

  Yes

  No

Third Bathroom

• Are you inspecting a third bathroom?

  Yes

  No

Bathroom

• Bathroom is odourless

  Yes

  No

• Light globes working in lamps & ceiling?

  Yes

  No

• Floor is free of hair, stains & debris

  Yes

  No

• Floor is free of mould & mildew

  Yes

  No

• Walls, Glass & Mirror - Free of smudges, hand prints and soap scum

  Yes

  No

• Door and door frame - free of dust and removable marks

  Yes

  No

• Bathroom vents clean and free of dust

  Yes

  No

Shower, bath and sink

• Free of hair

  Yes

  No

• Free of mildew & mould

  Yes

  No

• Free of soap scum

  Yes

  No

• Free of rust & stains

  Yes

  No

• Taps, hinges and shower fittings are polished

  Yes

  No

• Is there a plug?

  Yes

  No

  N/A

Toilet and all its parts (seat, bowl, lid, base, caps & plumbing)

• Free of hair, stains & debris

  Yes

  No

• Free of dust

  Yes

  No

• Odourless

  Yes

  No

• In operational order or reported

  Yes

  No

Bath towelling

• Free of hair

  Yes

  No

• Free of stains

  Yes

  No

• Not frayed/good condition

  Yes

  No

• Correct amount of towels and amenities for occupancy

  Yes

  No

Bathroom amenities

• Unused and fully stocked

  Yes

  No

• Hairdryer cables are neat and tidy

  Yes

  No

• Hairdryer is free of lint

  Yes

  No

Waste bins

• Clean inside and outside

  Yes

  No

Maintenance

• If you mark 'Yes' for this question, please ensure to add notes and images as this information will be passed onto the maintenance team

• Is there any maintenance to report in this area?

  Yes

  No

Laundry

• Are you inspecting a laundry?

  Yes

  No

Laundry

• Machine interiors are clean and empty

  Yes

  No

• Dryer lint filter is clean

  Yes

  No

  Missing

• Free of rubbish and dust

  Yes

  No

• Washing machine agitator is clean and free of lint

  Yes

  No

  Missing

Maintenance

• If you mark 'Yes' for this question, please ensure to add notes and images as this information will be passed onto the maintenance team

• Is there any maintenance to report in this area?

  Yes

  No

Kitchen

• Are you inspecting a kitchen?

  Yes

  No

Floors

• Clean & Free of Debris

  Yes

  No

Bench tops & Cupboards

• Is there a menu? Is it straight/neat/current?

  Yes

  No

• Doors and handles are free of removable marks

  Yes

  No

• Shelves and cupboards are clean and free of debris

  Yes

  No

• Amenity Tray - Clean and fully stocked

  Yes

  No

• Amenity Tray reference

  

• Quantity of kitchen pack items correct (includes cups, glasses & cutlery)

  Yes

  No

• Kitchen Crockery pack reference

  

• Kitchen Crockery Reference

  

• Salt and pepper in the shakers

  Yes

  No

  N/A

• Crockery is in good condition, unstained and shiny

  Yes

  No

Minibar

• Is there a minibar in this room?

  Yes

  No

• Is the minibar fully stocked?

  Yes

  No

• Price list visible?

  Yes

  No

• Neat & Tidy

  Yes

  No

Appliances

• Light globes working in appliances & ceiling?

  Yes

  No

• Microwave is clean inside and out

  Yes

  No

  N/A

• Stovetop/Oven is clean inside and out

  Yes

  No

  N/A

• Dishwasher is clean inside and out

  Yes

  No

  N/A

• Dishwasher is free of odour

  Yes

  No

  N/A

• Refrigerator is clean inside and out

  Yes

  No

• Toaster/Kettle are clean and in working order

  Yes

  No

  N/A

• Appliance Reference

  

Sink

• Sink and draining board are clean and free of debris

  Yes

  No

  N/A

• Sink and draining board are free of soap scum and marks

  Yes

  No

  N/A

• Waste Bin is clean inside and out

  Yes

  No

• Amenities are clean and fully stocked

  Yes

  No

  N/A

• Under sink amenities

  

Maintenance

• If you mark 'Yes' for this question, please ensure to add notes and images as this information will be passed onto the maintenance team

• Is there any maintenance to report in this area?

  Yes

  No

• Are you inspecting a kitchenette?

  Yes

  No

Kitchenette

• Microwave is clean inside and out

  Yes

  No

  N/A

• Refrigerator is clean inside and out

  Yes

  No

  N/A

• Toaster/Kettle are clean and in working order

  Yes

  No

  N/A

• Salt and pepper in the shakers

  Yes

  No

  N/A

• Amenity Tray - Clean and fully stocked

  Yes

  No

• Quantity of kitchen pack items correct (includes cups, glasses & cutlery)

  Yes

  No

  N/A

• Kitchen Packs items are clean and in good repair

  Yes

  No

  N/A

• Is there a menu? Is it straight/neat/current?

  Yes

  No

  N/A

Balcony

• Does this room have a balcony?

  Yes

  No

Balcony

• Floor clean and free of debris

  Yes

  No

• Furniture clean and in good condition

  Yes

  No

  N/A

• Balcony door locks in working order

  Yes

  No

• Balcony door runners, clean and free of debris

  Yes

  No

• Balcony doors open easily

  Yes

  No

Maintenance

• If you mark 'Yes' for this question, please ensure to add notes and images as this information will be passed onto the maintenance team

• Is there any maintenance to report in this area?

  Yes

  No