Guest Rooms Audit Form

  • Each question requires an answer. You must enter "Yes", "No" or other if applicable

  • Any images attached to the audit will be included on the final document

  • Retain completed room audit documents. Transfer achieved results available and % score from each audit to results sheet

Room Entrance

Hallway

  • Floor is clean and free of debris

  • Room door is in good condition (including handles & locks)

  • Free of Odour

  • Is the emergency/evacuation plan easily visible?

  • Are the emergency lights visible and in operating order?

Lounge/Dining Area

  • Does this room have a separate lounge/dining room?

Lounge/Dining

  • Free of odour

  • Floor is vacuumed & free of debris

Chairs/seats

  • Dining Table & Chairs - In good condition

  • Dining Table & Chairs - Free of hair

  • Dining Table & Chairs - Clean & free of stains

  • Couch - In good condition

  • Couch - Free of hair

  • Sofa Bed - clean and in working order

Furnishings - (lamps, coffee tables, shelves, artwork etc)

  • Light globes working in lamps & ceiling?

  • Free of dust

  • Free of removable marks

Windows, doors, mirrors and walls

  • Free of removable marks

  • Stainless steel/Chrome is polished

  • Windows clean

  • Window sills clean and dust free

Curtains and Blinds

  • Open/close easily and properly attached

  • Clean & free of stains

  • Free of dust

TV/AC Remote

  • TV / Remote - Operating properly or reported

  • Air Con/Remote - set at correct level

Telephones

  • Clean on all surfaces and cords are neat and tidy

  • Operating properly or reported

  • Alarm Clock set at correct time & alarm off

Compendium/ printed material

  • Straight/ clean/ current

  • Correct branding used - pens, notepads etc

  • Reference Image

    Audit Images.JPG

Waste bins

  • Clean inside and outside

Maintenance

  • If you mark 'Yes' for this question, please ensure to add notes and images as this information will be passed onto the maintenance team

  • Is there any maintenance to report in this area?

Main Bedroom

Room

  • Free of odour

  • Floor is vacuumed & free of debris

  • Light globes working in lamps & ceiling?

Bed linen, blankets, cushions and bedthrows

  • Not creased

  • Unstained and not torn

  • Free of hair

  • Bed castors in good condition

Wardrobe

  • Wardrobe doors in operational order or reported

  • Shelves are free of dust/stains

  • Shelves are free of food/hair/debris

  • Iron is clean & empty of water

  • Ironing board cover is clean & fitted correctly

  • Dry Cleaning Bag & Forms have been replenished?

  • Safe is unlocked

Telephones

  • Clean on all surfaces and cords are neat and tidy

  • Operating properly or reported

  • Alarm Clock set at correct time & alarm off

TV/AC Remote

  • TV - Operating properly or reported

  • Air Con/Remote - set at correct level

Curtains and Blinds

  • Open/close easily and properly attached

  • Clean & free of stains

  • Free of dust

Windows, doors, mirrors and walls

  • Free of removable marks

  • Skirting boards and furnishings are free of dust

Maintenance

  • If you mark 'Yes' for this question, please ensure to add notes and images as this information will be passed onto the maintenance team

  • Is there any maintenance to report in this area?

Second Bedroom

  • Are you inspecting a second bedroom?

Second Bedroom

Room

  • Free of odour

  • Floor is vacuumed & free of debris

  • Light globes working in lamps & ceiling?

Bed linen, blankets, cushions and bedthrows

  • Not creased

  • Unstained and not torn

  • Free of hair

  • Bed castors in good condition

Wardrobe

  • Wardrobe doors in operational order or reported

  • Shelves are free of dust/stains

  • Shelves are free of food/hair/debris

  • Iron is clean & empty of water

  • Ironing board cover is clean & fitted correctly

  • Safe is unlocked

  • Dry Cleaning Bag & Forms have been replenished?

Telephones

  • Clean on all surfaces and cords are neat and tide

  • Operating properly or reported

  • Alarm Clock set at correct time & alarm off

TV/AC Remote

  • TV - Operating properly or reported

  • Air Con/Remote - set at correct level

Curtains and Blinds

  • Open/close easily and properly attached

  • Clean & free of stains

  • Free of dust

Windows, doors, mirrors and walls

  • Free of removable marks

  • Skirting boards and furnishings are free of dust

Maintenance

  • If you mark 'Yes' for this question, please ensure to add notes and images as this information will be passed onto the maintenance team

  • Is there any maintenance to report in this area?

Third Bedroom

  • Are you inspecting a third bedroom?

Main Bedroom

Room

  • Free of odour

  • Floor is vacuumed & free of debris

  • Light globes working in lamps & ceiling?

Bed linen, blankets, cushions and bedthrows

  • Not creased

  • Unstained and not torn

  • Free of hair

  • Bed castors in good condition

Wardrobe

  • Wardrobe doors in operational order or reported

  • Shelves are free of dust/stains

  • Shelves are free of food/hair

  • Iron is clean & empty of water

  • Ironing board cover is clean & fitted correctly

  • Dry Cleaning Bag & Forms have been replenished?

  • Safe is unlocked

Telephones

  • Clean on all surfaces and cords are neat and tidy

  • Operating properly or reported

  • Alarm Clock set at correct time & alarm off

TV/AC Remote

  • TV - Operating properly or reported

  • Air Con/Remote - set at correct level

Curtains and Blinds

  • Open/close easily and properly attached

  • Clean & free of stains

  • Free of dust

Windows, doors, mirrors and walls

  • Free of removable marks

  • Skirting boards and furnishings are free of dust

Maintenance

  • If you mark 'Yes' for this question, please ensure to add notes and images as this information will be passed onto the maintenance team

  • Is there any maintenance to report in this area?

Bathroom

Bathroom

  • Bathroom is odourless

  • Light globes working in lamps & ceiling?

  • Floor is free of hair, stains & debris

  • Floor is free of mould & mildew

  • Walls, Glass & Mirror - Free of smudges, hand prints and soap scum

  • Door and door frame - free of dust and removable marks

  • Bathroom vents clean and free of dust

Shower, bath and sink

  • Free of hair

  • Free of mildew & mould

  • Free of soap scum

  • Free of rust & stains

  • Taps, hinges and shower fittings are polished

  • Is there a plug?

Toilet and all its parts (seat, bowl, lid, base, caps & plumbing)

  • Free of hair, stains & debris

  • Free of dust

  • Odourless

  • In operational order or reported

Bath towelling

  • Free of hair

  • Free of stains

  • Not frayed/good condition

  • Correct amount of towels and amenities for occupancy

Bathroom amenities

  • Unused and fully stocked

  • Hairdryer cables are neat and tidy

  • Hairdryer is free of lint

Waste bins

  • Clean inside and outside

Maintenance

  • If you mark 'Yes' for this question, please ensure to add notes and images as this information will be passed onto the maintenance team

  • Is there any maintenance to report in this area?

Second Bathroom

  • Are you inspecting a second bathroom?

Bathroom

  • Bathroom is odourless

  • Light globes working in lamps & ceiling?

  • Floor is free of hair, stains & debris

  • Floor is free of mould & mildew

  • Walls, Glass & Mirror - Free of smudges, hand prints and soap scum

  • Door and door frame - free of dust and removable marks

  • Bathroom vents clean and free of dust

Shower, bath and sink

  • Free of hair

  • Free of mildew & mould

  • Free of soap scum

  • Free of rust & stains

  • Taps, hinges and shower fittings are polished

  • Is there a plug?

Toilet and all its parts (seat, bowl, lid, base, caps & plumbing)

  • Free of hair, stains & debris

  • Free of dust

  • Odourless

  • In operational order or reported

Bath towelling

  • Free of hair

  • Free of stains

  • Not frayed/good condition

  • Correct amount of towels and amenities for occupancy

Bathroom amenities

  • Unused and fully stocked

  • Hairdryer cables are neat and tidy

  • Hairdryer is free of lint

Waste bins

  • Clean inside and outside

Maintenance

  • If you mark 'Yes' for this question, please ensure to add notes and images as this information will be passed onto the maintenance team

  • Is there any maintenance to report in this area?

Third Bathroom

  • Are you inspecting a third bathroom?

Bathroom

  • Bathroom is odourless

  • Light globes working in lamps & ceiling?

  • Floor is free of hair, stains & debris

  • Floor is free of mould & mildew

  • Walls, Glass & Mirror - Free of smudges, hand prints and soap scum

  • Door and door frame - free of dust and removable marks

  • Bathroom vents clean and free of dust

Shower, bath and sink

  • Free of hair

  • Free of mildew & mould

  • Free of soap scum

  • Free of rust & stains

  • Taps, hinges and shower fittings are polished

  • Is there a plug?

Toilet and all its parts (seat, bowl, lid, base, caps & plumbing)

  • Free of hair, stains & debris

  • Free of dust

  • Odourless

  • In operational order or reported

Bath towelling

  • Free of hair

  • Free of stains

  • Not frayed/good condition

  • Correct amount of towels and amenities for occupancy

Bathroom amenities

  • Unused and fully stocked

  • Hairdryer cables are neat and tidy

  • Hairdryer is free of lint

Waste bins

  • Clean inside and outside

Maintenance

  • If you mark 'Yes' for this question, please ensure to add notes and images as this information will be passed onto the maintenance team

  • Is there any maintenance to report in this area?

Laundry

  • Are you inspecting a laundry?

Laundry

  • Machine interiors are clean and empty

  • Dryer lint filter is clean

  • Free of rubbish and dust

  • Washing machine agitator is clean and free of lint

Maintenance

  • If you mark 'Yes' for this question, please ensure to add notes and images as this information will be passed onto the maintenance team

  • Is there any maintenance to report in this area?

Kitchen

  • Are you inspecting a kitchen?

Floors

  • Clean & Free of Debris

Bench tops & Cupboards

  • Is there a menu? Is it straight/neat/current?

  • Doors and handles are free of removable marks

  • Shelves and cupboards are clean and free of debris

  • Amenity Tray - Clean and fully stocked

  • Amenity Tray reference

    IMG_4285.JPG
  • Quantity of kitchen pack items correct (includes cups, glasses & cutlery)

  • Kitchen Crockery pack reference

    IMG_4281.JPG
  • Kitchen Crockery Reference

    IMG_4282.JPG
  • Salt and pepper in the shakers

  • Crockery is in good condition, unstained and shiny

Minibar

  • Is there a minibar in this room?

  • Is the minibar fully stocked?

  • Price list visible?

  • Neat & Tidy

Appliances

  • Light globes working in appliances & ceiling?

  • Microwave is clean inside and out

  • Stovetop/Oven is clean inside and out

  • Dishwasher is clean inside and out

  • Dishwasher is free of odour

  • Refrigerator is clean inside and out

  • Toaster/Kettle are clean and in working order

  • Appliance Reference

    IMG_4283.JPG

Sink

  • Sink and draining board are clean and free of debris

  • Sink and draining board are free of soap scum and marks

  • Waste Bin is clean inside and out

  • Amenities are clean and fully stocked

  • Under sink amenities

    IMG_4284.JPG

Maintenance

  • If you mark 'Yes' for this question, please ensure to add notes and images as this information will be passed onto the maintenance team

  • Is there any maintenance to report in this area?

  • Are you inspecting a kitchenette?

Kitchenette

  • Microwave is clean inside and out

  • Refrigerator is clean inside and out

  • Toaster/Kettle are clean and in working order

  • Salt and pepper in the shakers

  • Amenity Tray - Clean and fully stocked

  • Quantity of kitchen pack items correct (includes cups, glasses & cutlery)

  • Kitchen Packs items are clean and in good repair

  • Is there a menu? Is it straight/neat/current?

Balcony

  • Does this room have a balcony?

Balcony

  • Floor clean and free of debris

  • Furniture clean and in good condition

  • Balcony door locks in working order

  • Balcony door runners, clean and free of debris

  • Balcony doors open easily

Maintenance

  • If you mark 'Yes' for this question, please ensure to add notes and images as this information will be passed onto the maintenance team

  • Is there any maintenance to report in this area?

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