How To - Build and Deliver Quick Connect

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Idea Behind a Great QuickConnect

• There Are Many Elements to Consider Within the QuickConnect Detailed Below. Remember that it's our job to make the complex seem simple. Use these references to help you simplify the message delivered. See Key Elements Below.

• Rep Should Be Energized

• Rep Should Know What The Store is Lacking

• Rep Should Better Understand How to Maximize Their Pay

• Rep Should Walk Away with 2 or 3 Crystal Clear Behavioral Focuses for the Day.

• Rep Should Understand the Floor Coaching Commitments to Empower Their Commitments and Be Able to Teach Back if Called Upon

QC Setup

• Set Store/Rep Goals Based on Metric/GP Needs

• Identify Boxes Need for Conversion of Estimated Traffic

• Set Rep Targets Utilizing Rep Comp Estimator

• Set Callback and Appointment Goals/Behaviors for Each Rep

• Set Behavioral Commitments

• Set Rep Committed Behaviors Based on Store/Rep Opportunities

• Set Floor Coaching Committed Behaviors & Hours

• Make sure to set Secondary Floor Coach Schedule as Well

• Review Inventory Stock Levels

• Review New/Incomplete Trainings & Set Expectations

• Review Promos/Pricing/Initiatives (Starting/Existing/Ending)

QC/Morning Huddle Delivery

• Crank the Music

• Recap Previous Day's Performance (Using Daily Reports)

• Call Out Observations of Wins and Opportunities

• Match Floor Coaching Commitments to Rep-Level Expectations

• Get the Rep to Deliver a Teachback of the Store's Focuses as well as the Rep Commitments/Goals and Floor Coach Commitments to Ensure Comprehension and Retention.

• Openly Discuss and Collaborate on Accountability Measures for the Day.

• Set Store Environment Expectations and Strategies for the Day

• Post the QC Pic w/ Crew

• Send a Strong Message to the Market!

• Kick a Hole in the Speaker, Spike the Mic and Get Ready to Wreck It!!!